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Red Roof Inn

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Red Roof Inn
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153 Reviews from our TripAdvisor Community

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Showing 150: English reviews
United States
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The two ladies at check in were none and friendly, one was in training. Very informative and professional. Room was upgraded from standard to superior, which was a nice touch. Room was average. The pros were that there was upgraded flooring, no carpet, the air and heat unit worked very well, no bugs, it was quiet, there are lots of... More 

Helpful?
1 Thank Tamekas_Corner
Plymouth, MI
Level Contributor
125 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Well maintained and very helpful, responsive staff. Reasonable rates, extremely clean, and everything worked. There was a great new HD thinscreen TV mounted on the wall which made the dresser top usable; a fridge that kept our stuff very cold; microwave; coffee maker; hairdryer; iron; ironing board...air conditioning worked perfectly. This was our second stay...we will definitely be back.

Helpful?
Thank Tom G
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

For the price, $76.00 per night it was an ok stay; much better than the Red Roof Inn at Dearborn! Quiet nights place. My only complain was we didn't have any cups/glasses in our room if I wanted a drink of water. Besides that, everything else was fine.

Helpful?
Thank Schlieckau
redroof11, Manager at Red Roof Inn, responded to this review

Dear Guest, We appreciate your staying with us and getting a quite nights rest. For in the future, if you are ever in need of more cups, please see us at the Front Desk and we will be more than happy to give you extra. We hope to see you back in the near future. Best Regards, Mel Miller More 

Garden City, Michigan
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was remodeled. Very nice Superior King with fridge, microwave, new air conditioner and a nice computer desk. Bed was comfortable. A ton of outlets were available to charge our electronics. There is no breakfast but we weren't looking for one. We were there on price. It was right on 28th street which was perfect for our weekend fun.... More 

Helpful?
Thank oldpuck
Coldwater, Michigan
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 12, 2016

My son and I had a great stay, even though it was only for one night. I booked our room for after a concert so it was a late check in. Mel at the front desk, was friendly and gave us a warm welcome. She even tried to find us a fan when we requested one :) The beds were... More 

Helpful?
Thank BrendaH517
redroof11, Manager at Red Roof Inn, responded to this review

Dear Guests, I do recall your stay. I only wish I had been able to locate you a fan. As well it was great hearing that you and your son had had a great time at the concert. As well enjoyed your stay with us. That is why we are here to offer our Guests a Welcoming Stay and Good... More 

NW Indiana
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed July 24, 2016

We needed a place close to the airport that allowed pets. This place fit the bill perfectly. Check in was a breeze, I had requested a ground floor room in the reservation and was given one. We booked a superior room and it was nice. Small bathroom, but nicely appointed room. Microwave, refrigerator, hairdryer (should be included but isn't unless... More 

Helpful?
Thank racegrrl
redroof11, Manager at Red Roof Inn, responded to this review

We are glad that you enjoyed your stay with us. Yes you are correct that being a pet friendly hotel, carpet is quite non existent . We are happy to hear you were able to make your furry pet comfortable nonetheless. Very glad to hear the weather was nice so that you were able to enjoy our outdoor seating area.... More 

Jacksonville, Florida
1 review
2 of 5 stars Reviewed July 23, 2016 via mobile

Taking care of details is what makes a hotel great. This was a poor hotel- the details were overlooked: secondary locks on door were broken; trash and debris under the beds; no hot water in the sink; desk chair partially broken ; no iron or hair dryer. Very ill-conceived design-the sink vanity becomes Niagra Falls when water is at full... More 

Helpful?
Thank nlgps
redroof11, Manager at Red Roof Inn, responded to this review

Dear guest, I'm very sorry to hear that we were not able to provide you with an overall positive experience. I want you to know that your opinion is important to us and that your experience is certainly not the caliber of service we strive to deliver... and assuredly not the usual experience. Please don't hesitate to contact me with... More 

Wellston, Michigan
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016

I had made reservations, (wrong day), they were full. Associate made a phone call to guests that hadn't arrived, they weren't coming, so we got the very last room and it was less than the reservation. Will stay here again, maybe even on the right day!

Helpful?
Thank iluvmypons
redroof11, Manager at Red Roof Inn, responded to this review

Dear guest, Thank you for your review of our property. I just love it when we are able to go the extra mile to accommodate our guests. Thank you for your patronage we appreciate you choosing Red Roof Inn. PS: We'd love to see you guys again next time you are in town! Best regards, Ami Tricomo More 

sheffield Ohio
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 14, 2016

We asked for a ground floor room as my husband is disabled and they found one for us even though the place was booked. We got a room because someone cancelled their reservation. The king bed was soft clean and comfortable. We made use of the mini fridge. We were very happy with the room and the service provided.

Helpful?
Thank debra1959
redroof11, Manager at Red Roof Inn, responded to this review

Dear guest, Thank you for your review of our property! I am delighted to hear that we were able to accommodate you despite the increased demand in the area. We do our best to accommodate all of our guests request based upon availability. Don't hesitate to call ahead of arrival to ensure we have what you need! We hope that... More 

2 reviews
5 of 5 stars Reviewed July 11, 2016

I've stayed at many a Red Roof over a span of 20 years. By far, one of the BEST Red Roofs out there. Very professional and well maintained location. Upgraded, comfortable, functioning rooms. Clean grounds and rooms, and clearly they take pride in their work. Very pleasant associates working there. Front desk associate was incredibly friendly and helpful. Right in... More 

Helpful?
Thank Ken J
redroof11, Manager at Red Roof Inn, responded to this review

Dear guest, Wow! I'm very pleased to hear that you enjoyed your stay at our property. We take great pride in our facility and our staff and look forward to sharing your comments with the rest of my team. I'd like to stay that its takes a lot of hard work to provide our guests with this caliber of service;... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Red Roof Inn

Address: 5131 28th St SE, Grand Rapids, MI 49512-2050
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $70 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn 2*
Number of rooms: 107
Reservation Options:
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Also Known As:
Red Roof Inn Grand Rapids
Grand Rapids Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Grand Rapids
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