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DoubleTree By Hilton Grand Rapids Airport

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4747 28th Street SE, Grand Rapids, MI 49512 (Formerly Hilton Grand Rapids Airport)
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
4 of 5 stars Reviewed yesterday NEW

Staff handed out cookies at check-in. And overall the room and amenities met expectations! My only complaint is the attitude at checkout. They failed to explain any late checkout fees when I spoke to them during check-in , however on checkout, they informed me that I had to pay atleast $50 or even a full day for a late checkout... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sneha T
Lenexa, KS
Level Contributor
143 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Rather typical DoubleTree; perhaps not quite as modern as most. Everything went well, as we did not have any negative issues but also nothing particularly exciting to report on. Front desk was very accommodating, as well as the servers who took care of us at breakfast.

Helpful?
Thank kurteg
St. Joseph, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Excellent location and convenient for visiting Calvin College. A/C unit needed maintenance, but worked. Everything else was great. 2nd time visiting this hotel, both times we liked it. free drinks are nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Scott L
Birmingham, Michigan
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We traveled to Grand Rapids to spend some family time with our out of towns family members. Our hotel staff members were very welcoming and happy. They assisted us quickly with our request for more towels. Wonderful staff and our teenager enjoyed the pool :)

Helpful?
Thank Perfect_Fan_Food_Ser
Goodrich, United States
1 review
5 of 5 stars Reviewed 1 week ago

Once again, we found ourselves in Grand Rapids for volleyball. As Hilton Honors members, we most often stay at Hilton family hotels. This one is great for our family especially because of the staff and a deep pool. As we race in and out in the morning and at night, the restaurant staff do an awesome job of getting us... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert F
Toledo, Ohio
1 review
2 of 5 stars Reviewed 1 week ago

Had a coworker make the reservation as they were coming into Grand Rapids late on a flight for a Furniture Design Presentation and I also made a reservation so that we could get an early start in the morning. Both of us were late arrivals albeit I drove in. My room was a handicap room charged at full price. The... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 136chrismh
John-HiltonHelp, on behalf of the staff at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear 136chrismh, Thank you for your review of our hotel. We are very sorry that you weren’t happy with your guestroom during your recent trip. We try to accommodate all reservations but occasionally we can’t meet every room request. We hope you’ll give us another try the next time your travels bring you to the area. More 

Clinton Township, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Very clean, we'll run and all the staff are very nice and very helpful. I was very satisfied with the overall stay. The rooms are very quite, clean, comfortable and well maintained. The breakfast was very good, the restaurant is very clean and the staff was very nice.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert B
New Smyrna Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

Was traveling with my wife and two kids (3 and 8 months). Check-in was very efficient and my daughter really appreciated the free warm cookie. Check out was a breeze as well and the shuttle driver to the airport offered to stay a few minutes to help us get all of our bags to the terminal. Class act.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Adam B
Portland, Oregon
Level Contributor
129 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Patient service oriented staff, even with a 4 a.m. airport shuttle. Very good location to have choices in dining, going to the Gerald R Ford International Airport, or back on the Interstate freeway. Very extensive in house restaurant. The only negative is no hotel breakfast provided as with so many "Hampton Inn " type HH hotels .

Helpful?
Thank globalcamera
Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 1 week ago

Attended a wedding and had a great time. Close to airport and discount for wedding was a great value. I would I I I would have liked a refrigerator and microwave in room because we were a family and bought food outside the hotel to save money.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Roger M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th Street SE, Grand Rapids, MI 49512 (Formerly Hilton Grand Rapids Airport)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $119 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#19 Business Hotel in Grand Rapids
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