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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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242 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Waterdown, Canada
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Friendly efficient check in with acknowledgement as a Hilton Honors member and we were in our room in 5 mins. Nice clean room with very comfortable bed. Did appear to be a ongoing moisture problem in the rather small bathroom as evidenced by the signs of numerous repairs and painting. Did not adversely affect our stay , however you do... More 

Helpful?
Thank jacksondj5
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We pulled into Grand Rapids around 11:30 in the a.m. expecting to just register and leave the luggage for check-in later. The desk person said that a room was available and that we could move right on in. As seniors, this was a welcome lifesaver; we could freshen up before meeting friends for a late lunch. A good hotel that... More 

Helpful?
Thank AAsenior
Charlevoix, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was a fine place to rest my head after a long day of travel...up early and on the road the next morning with no challenges. Did not have time to check out the restaurant and/or other facilities. Peace.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christina A
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Christina, Thank you very much for your recent stay with us. I understand how travel sometimes can be very quick as all you need to do is get some sleep. I am very happy that we were able to accommodate your needs. The next time you are in the area our Gander's restaurant has wonderful food options as we focus... More 

Port Clinton, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

As a Hilton Honors member while visiting Grand Rapids Michigan on business I wanted to stay at a Hilton Property. I chose the Double Tree on E 28th street near the airport. Older hotel but clean. At $ 200.00 per night you would expect a place to park. They are resurfacing their lot and the hotel is sold out. Are... More 

Helpful?
Thank goldentales
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review and comments. We do apologize for the inconvenience our parking lot project caused you yesterday. I realize the impact it had on our parking availability and the challenges it presented to our guests. Unfortunately there is never a good time to perform work like this when we are dealing with many factors beyond our... More 

Destin, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Nice restaurant on site. Great Pool, hot tub, and fitness center open till midnight. Easy to find, right off main highway. Many restaurants within 1/2 a mile. Very clean rooms. Comfortable bed.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 224troys
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent stay with us here at the DoubleTree by Hilton Grand Rapids. We appreciate your business and are happy that you were able to utilize all of the amenities we have here at the hotel. We are very proud of our Gander's restaurant and the great menu we have to offer. Thank you once again, The... More 

Oak Park, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I had a wonderful experience at the DoubleTree in Grand Rapids, MI. The staff was extra courteous and the accommodations were great. We really loved the warm cookies that are served upon check-in. We will visit the DoubleTree again!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tanya P
Rockford, Illinois
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful breakfast. Very nice rooms. Handle groups very well. Staff is very friendly and helpful. We had a car event, and they had group parking for us. Good food. Good people. Would return anytime we are in the area.

Helpful?
Thank Ruby B
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you very much for your recent review of the DoubleTree by Hilton Grand Rapids. We truly appreciate your insight during your time with us. Our large parking lot truly accommodates groups like yourselves as this was the second such club we hosted this summer. Thank you again for your time. The DoubleTree by Hilton Grand Rapids More 

Saint Louis
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Guests without transportation were still waiting when we returned from dinner elsewhere. The hotel had no explanation nor did they offer any accommodation. I do not consider this acceptable service at all.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank C8137YCrobertb
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of our hotel. I appreciate the feedback regarding the service in our restaurant. I can assure you that I will be addressing this to seek to understand what took place that evening. This is not typical for our operation and I want to ensure you this will be addressed quickly and rectified. Thank you... More 

Battle Creek, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

nice accommodations, easy to get to, hotel is very welcoming. close to airport which makes it easy to fly in and out. front desk staff is very friendly. food is amazing, fast, hot and good. hotel is close to shopping and dining. beds are amazing!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tyra C
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Beautiful clean rooms, with a great friendly staff. Enjoyed the restaurant, and trying the local beer. Close to the airport with a convenient shuttle. Room was very clean, and the bed was comfortable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brandon B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $102 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#19 Business Hotel in Grand Rapids
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