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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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288 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Montague
Reviewed yesterday NEW

The service was excellent, the app to allow early check in and key entry per mobile phone was top notch. I have worked with many hotel apps and none have worked as well as the Hilton for the DoubleTree in Grand Rapids. The location is the best for travelers coming and going from the airport. The security of parking is...

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Helpful?
Thank Markey2
Agoura Hills, California
Reviewed 2 days ago NEW

My visit was a very happy and comfortable stay. It was a good location for my business meetings in addition to location to the airport. Breakfast and dinner meted my expectations. The rooms were clean and the bed was comfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank stuartg998
New York City, New York
Reviewed 2 days ago NEW

My trip overall was pretty good. The hotel was very clean and maintained. The staff was extremely helpful and showed a lot of courtesy. One drawback was the wait for the shuttle service from the airport. It took way too long. Plus it was very cold that afternoon waiting outside for it.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Wood G
Seattle, United States
Reviewed 1 week ago

Last stayed in this property in 1999 when it was Hilton flagged. Remains a comfortable place close to the airport and competitively priced with the comparable Crown Plaza up the road. This property actually has a more "homey" feeling since you can't get lost in the lobby. 5th award night free is a super plus.

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Helpful?
Thank Robert F J
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Robert, Welcome Back! Thank you for your stay with us, first time since '99, there has been a lot of changes to the hotel. We are just finishing the corridors as well to make the guest experience that much better. We continue to focus on our service throughout the hotel to make every stay as comfortable as possible. Thanks again...

Sterling Heights, United States
Reviewed 1 week ago

The moment you enter the lobby, you can see the hotel is clean and up to date. The staff were attentive and the warm cookie was a great treat! Though the hallways were being remodeled, it didn't matter. The room was perfect and very comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christine H
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Christine, Thank you very much for your recent stay with us. We very much appreciate you kind words in your review. We will be finished with our re-modeling this week in the corridors. This renovation work is just another touch we are making to ensure a pleasant stay for our guests. Thank you again for your review and visit with...

Birch Run, Michigan
Reviewed 1 week ago

Nice stay. Room was very clean. Very nice pool. Convenient location. Didn't use the restaurant. Thought it to be quite pricey. Had a problem at check in. We were to have adjoining rooms with my sons family. Our room was not available first nite, so we had to move next day. Was inconvenient.

Review collected in partnership with DoubleTree by Hilton
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Thank E1497ZLcheryll
Haskins, United States
Reviewed 3 weeks ago

Room was neat and clean, front desk staff was very polite and professional during check-in. Beds were perfect for us - certainly not your typical hard "hotel mattress". Went to eat at Ganders in the morning and their breakfast buffet was incredible - FAR superior to other restaurants - you could not ask for anything more. We will ABSOLUTELY be...

Review collected in partnership with DoubleTree by Hilton
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Thank Leann S
Grand Rapids, Michigan
Reviewed 4 weeks ago

it was a nice room just do not have a microwave or refrigerator inside the room very inconvient to have to walk down to the 1st floor to use a common microwave, and not being able to store my food in a refrigerator made me feel like i couldn't order outside food they almost make it whre you would have...

Review collected in partnership with DoubleTree by Hilton
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Thank tiphanyl2016
Holton, United States
Reviewed December 12, 2016

the lobby was nice, the room was clean, but the third floor hallway was like walking into a abandoned hotel, all the walls were scraped down , writing all over the walls, light fixtures gone, wires hanging out of the walls etc. we thought we were on a floor that was closed off, even went back on the elevator to...

Review collected in partnership with DoubleTree by Hilton
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Thank scottrS9953GO
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of our hotel while you were in town for your Christmas Party. My apologies for you not being aware of our renovation project. I understand that not all guests go to our Web page prior to coming to the hotel, that is one of the areas that we communicate this type of work. I...

Brownsburg, United States
Reviewed December 12, 2016

Went to for a business trip and stay in the hotel on a reference from a co worker. The hotel was great, very clean, friendly staff and a great bar. Double Tree will be the hotel that that I stay in on any business trip.

Review collected in partnership with DoubleTree by Hilton
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Thank 161jefferyk
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Location: United States > Michigan > Kent County > Grand Rapids
Price Range: $104 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#19 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travelers.
7 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas
Clinton, Arkansas
11 days ago

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room with a quiet heating system”
 of 5 bubbles Markey2, yesterday | Read review
“Closest full service property to the Airport”
 of 5 bubbles robertfj, 1 week ago | Read review
“run down hotel”
 of 5 bubbles davidmI7127ZZ, Dec 7, 2016 | Read review
“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, Nov 7, 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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