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BEST WESTERN Beacon Inn

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356 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Wauconda, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in one of the back buildings, with a door facing the outside in a building that was separate from the pool/front desk/breakfast area. While it was obvious that this was a remodeled room it was perfect for what my friend and I were looking for. Nothing fancy AT ALL, but clean everywhere from the beds to the floors... More 

Helpful?
Thank Katie L
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed your stay with us. We're also pleased that you enjoyed our remodeled rooms. I will definitely let the housekeeping staff know that you noticed their hard work. We hope to see you again soon! More 

Aurora, United States
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I stayed here to experience a day in Grand Haven. Our room was in the adjacent 2 story building, not the main building. I do not recommend this annex building for the elderly or handicapped unless they stay on the ground floor because there is is no elevator (only external stairs) to get to the 2nd floor.... More 

Helpful?
Thank Catherine F
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed both your room and the local area! Those sidewalk sales are so much fun! I will definitely let the housekeeping staff know that you noticed their hard work and dedication to their job. We try to show each guest that we take cleanliness very seriously which is why we... More 

perrysburg
Level Contributor
182 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our stay was fine; no real issues. I thought the room was clean and so was our Jacuzzi tub. We stayed in one of the single-story buildings facing the courtyard, and they have a couple of chairs outside the patio to sit in if you like. Breakfast was pretty good; like many other hotels, This was a little unique as... More 

Helpful?
Thank irishPerrysburg
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We're so pleased that you enjoyed your room. I'm sorry that you had an issue with the pool. Thank you for letting me know! I'll have maintenance look at it immediately. Also, thank you for letting me know your thoughts on our breakfast. We've been working hard to improve our selection and I'm... More 

Marion, Ohio
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Something about all the rooms having exterior doors does not feel right to me. Kind of cheap feelings. I had no major troubles, but just did not feel like it was that nice of a place. I had several spiders show up on the bedding, that kind of made me check through out the night. I think the air conditioner... More 

Helpful?
Thank Jonathan V
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! I'm so sorry that you did not enjoy your stay with us. We have both interior and exterior hallway rooms and each guest has their own preference. I'm so sorry that you had a problem with spiders in your room. I will definitely make sure that the proper department is told of it... More 

Fort Worth, Texas, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Housekeeping and attractiveness of room way below expectation. Breakfast lacking. Night desk clerk very helpful. High cost for quality. The location was very good and it was quiet. We will not stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Mary Margaret F
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review. I'm so sorry that you found our housekeeping below expectation. We strive to ensure each guest has a wonderful stay and I apologize that we missed the mark with you. I truly hope you allow us to impress you with superior customer service soon. More 

Milwaukee, Wisconsin
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Another trip with the grandkids. Hotel was pristine. Room was immaculate. Linens were crisp and fresh. Staff was friendly, courteous, helpful and fun. Free continental breakfast was amazing: make your own waffles, cereal, eggs, biscuits, sweets, fresh fruit and best of all, wonderful coffee. The pool and spa were exceptionally clean. Wonderful little jewel.

Helpful?
Thank Cathleen C
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We're so pleased that you and your grand-kids enjoyed your stay with us! Our housekeeping staff is amazing and they work hard to make sure each room is perfect for our guests. Thank you so much for noticing! We've recently upgraded from a continental breakfast to a full hot breakfast. We're so pleased... More 

Hastings, United States
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at this hotel for the past eight years while visiting Grand Haven. The rooms are large in the courtyard area. New carpet.in the rooms. The breakfast space is small and you may need to plan ahead to avoid the crowd, if that is possible as there are about 100 rooms in the hotel. We will stay here... More 

Review collected in partnership with Best Western

Helpful?
Thank DDKD46
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We strive to ensure each guest has a wonderful experience and we're so happy you did. We've been working hard on our upgrades and we're so pleased that you enjoyed them. Our breakfast runs from 6 am - 9:30 am daily, and I would recommend coming down before 9 am since so many... More 

Chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed for 4 nights - good and bad. Take it for what its worth. 1st night we climbed into bed and discovered sheets were stained and unchanged from last visitor. (No way I would believe they made a bed with clean sheets, with stains of that size - disgusting!). Front desk was responsive and offered to change rooms or sheets.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Brian L
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! I'm so sorry you experienced so many issues with our housekeeping department. I will definitely be looking into this personally. Also, thank you for letting us know about the loose waffle iron. We will be fixing that immediately as well. As an award-winning property, our standards are much higher than what you experienced and we... More 

Dexter, Michigan
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel overnight on our way up north. The hotel has 3 buildings, one which looks to be newer build and 2 older buildings. We stayed on the older 2 story building. Upon arrival, the building looked old but we were pleasantly surprised upon entering the room house nice it was. It appeared to be remodeled and... More 

Helpful?
Thank airpolice40
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We've been doing a lot of upgrading and remodeling and we're so pleased that you enjoyed it! I'm so sorry about your experience with the breakfast, but thank you for telling us. We will work harder in the future to ensure this doesn't happen again. We look forward to seeing you again soon! More 

Cincinnati
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for two days. The motel is a bit unusual in that it has a main building and several satellite buildings. We stayed in a building behind the Macdonald's restaurant. The room had obviously been remodeled and everything was nice and clean. Two of the buildings have patio doors that face a central courtyard, but... More 

Helpful?
Thank alfalfa328
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We have been doing a lot of upgrades recently, and we're so pleased that you enjoyed them. We have considered landscaping the courtyard area, but it's so great for kids to be able to safely play there (with no threat of cars) that we have so far decided to leave it grassy. However,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Best Western Beacon Inn is located in picturesque Grand Haven, MI. We're only a mile and a half from award winning beaches. We offer rooms with both interior and exterior entrances, and either two queen or one king bed per room. All of our spacious rooms have iron, hairdryer, coffee and a 40 inch flat screen HDTV. ... more   less 

Additional Information about BEST WESTERN Beacon Inn

Address: 1525 S Beacon Blvd, Grand Haven, MI 49417-2612
Location: United States > Michigan > Ottawa County > Grand Haven
Price Range: $105 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Beacon Inn 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Beacon Hotel Grand Haven
Best Western Grand Haven
Grand Haven Best Western
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