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BEST WESTERN Beacon Inn

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367 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed today NEW via mobile

We stayed in one of the jacuzzi suites while shopping for a boat for 1 night, it was clean and comfortable. The jacuzzi and room were very clean and fresh feeling. The staff was very friendly and accommodating. The free breakfast was tasty. All in all, its a nice place to stay nothing extravagant but you won't be disappointed. Recommended.

Helpful?
Thank rjtaylor12
Hope, Indiana, United States
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This motel had large, clean, new-looking rooms. The toilet and shower were in a separate room from the sink, and there was no door to the sink area. The toilet was a new, eco-friendly one that was very loud. Beds were comfy, and we had everything we needed. The breakfast was disappointing--eggs and sausage were cold and oatmeal was gummy.... More 

Helpful?
Thank KenV512013
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! I'm so sorry that you found the breakfast disappointing. I will definitely address the issues with the breakfast attendant. I appreciate you letting us know so we can resolve these problems. Thank you for understanding about the water needing to be turned off for a couple of hours. You never know when a... More 

Shelby Township, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Grand Haven Best Western Inn was aged, but mellow. The staff, food and service was top rate. Our group had a small number of individual requests that were all handled promptly and gracefully. Several of our group raved about the breakfast. We also liked the outdoor chairs and tables, and the nearness of community events. The entire trip was... More 

Review collected in partnership with Best Western

Helpful?
1 Thank CassFranks
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! I'm so pleased to hear that you enjoyed your stay and our staff was able to fulfill your requests. Thank you for mentioning our breakfast as we have been working hard to improve it. It's so great to hear that our hard work is paying off and we're so happy that your group... More 

Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is less than a mile away from North Ottawa Hospital and not far from downtown or any scenic drives. The hotel is clean and rooms are up to date. Tv's were nice flat screen. Beds were clean and comfortable. Bathroom was nice and clean. The staff was friendly and helpful. There's a nice pool and hot tub. There... More 

Helpful?
1 Thank Joe K
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We strive to ensure each guest has a comfortable stay and we're so pleased that you did! Thank you also for mentioning all of our upgrades and our location. It's so nice to have people recognize our hard work and dedication to our guests! Thank you so much! We look forward to seeing... More 

Franklin, Indiana
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in late on a weeknight. The front desk staff was very friendly and offered us appropriate discounts. Our room was clean and spacious. Breakfast was good and fresh. Check out staff was friendly also. We didn't swim but did notice that the pool was VERY cloudy. I had also read this in a review. Having a pool myself,... More 

Helpful?
2 Thank Lesa S
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed your stay with us. We strive to ensure each guest enjoys their stay and we're so happy that you did. I'm sorry that you found the pool to be cloudy. We will definitely be looking into this further. We appreciate you letting us know! We hope to see you... More 

Columbia, South Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked the Best Western based on the Trip Advisor reviews. It was pretty much as advertised - clean - comfortable - and a good location. I would suggest asking for a room away from the street - it was quieter. The lady that checked us in was very nice, and helpful as well. Comfortable room and a nice breakfast... More 

Helpful?
Thank BFMT
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We pride ourselves on being the #1 voted TripAdvisor hotel in our area and we're so pleased that you reserved because of it! I will look into who checked you in and be sure to let her know your comments. Thank you again and we hope to see you again soon! More 

Michigan, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We took a three-day trip to visit Grand Haven and Muskegon. Glad we stayed at the Best Western Beacon hotel. Our room was very clean. The shower was great--good pressure with choice of adjustments. The beds and pillows were very comfortable. Nice, hot breakfast. Courteous, helpful staff. They gave us suggestions for sites to see, events, restaurants, etc. Would definitely... More 

Review collected in partnership with Best Western

Helpful?
Thank Ellen R
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed your stay with us. I also love the showers at this hotel. They are definitely relaxing and have great pressure. We're also pleased that you enjoyed Grand Haven! We are in a great area with so much beauty and so many things to do. We hope you come back... More 

Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent place for several reasons! The room and bathroom were immaculate. Room 307. Sheets crisp and clean. 4 pillows on Queen beds. Comfortable beds. Larger size room. Very quiet. Carpets clean. Pool was very clean. Warm. And plenty of room to swim. Hot tub also clean seats 9. Pool floor clean as a whistle. Non slippery tile. Easy to get... More 

Helpful?
1 Thank Marilyn M
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We strive to ensure each guest has a wonderful stay and we're so glad you did. I will definitely be passing your comments on to the whole staff. I'm sure they'll all appreciate it! We have a great staff who always makes sure to not only do their jobs to the best of... More 

USA
Level Contributor
156 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the hotel is located right on the busy us31 that sometimes creates a problem to get out or in. the hotel seemed clean but the service is so-so. a couple of times the housekeeping did not care to make up the beds... the breakfast is also marginal. $175 for a double felt like overpaying.

Helpful?
Thank xxapmc
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We appreciate all feedback and I'll be sure to address the housekeeping issues you experienced. I'm so sorry for that and I truly hope to see you again so we can provide superior customer service! More 

Lansing, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was very clean and nice. We stayed in the building away from the main building and could park our car right outside our door which made things very convenient. The room looked like it had been recently updated and was very clean. Breakfast is very average in what can be a very tight room. The biggest disappointment of... More 

Review collected in partnership with Best Western

Helpful?
Thank Stephen H
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! I'm so pleased that you enjoyed your stay and sorry that the pool seemed green. We will definitely have maintenance address it immediately. Thank you for letting us know! We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Best Western Beacon Inn is located in picturesque Grand Haven, MI. We're only a mile and a half from award winning beaches. We offer rooms with both interior and exterior entrances, and either two queen or one king bed per room. All of our spacious rooms have iron, hairdryer, coffee and a 40 inch flat screen HDTV. ... more   less 

Additional Information about BEST WESTERN Beacon Inn

Address: 1525 S Beacon Blvd, Grand Haven, MI 49417-2612
Location: United States > Michigan > Ottawa County > Grand Haven
Price Range: $87 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Beacon Inn 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Beacon Hotel Grand Haven
Best Western Grand Haven
Grand Haven Best Western
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