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Quality Inn

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165 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Grand Rapids, Michigan
Reviewed September 6, 2015

Stayed for 2 nights and the first impression was of the smell. Musty and needing to be aired out was my first impression as well as in need of an update. Walls and doors and paper thin and I had the pleasure of listening to the child on the 2nd floor running back and forth and the argument in the...

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Thank Donna M
Monroeville, Ohio
Reviewed September 5, 2015 via mobile

We were desperate for lodging, due to unforseen circumstances. This is all we could find with vacancy. I will say there were no bugs. Good. It looked as though they are trying to update (entrance drive, bathroom floor ). However, upon entering the room smelled of cigarette smoke. There was no ironing board in the entire Inn, (I called front...

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Thank Tamgirl123
Petoskey, Michigan, United States
Reviewed September 2, 2015 via mobile

Went there for two nights with my son and my father. The rooms were neat and clean, if not spotless. Beds were comfortable and they had several good kids movies playing on tv. Staff was kind and good to my 3year old. The pool was great! The best part in, my opinion, was the extensive breakfast options. Far from the...

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3Thank Jillian H
North Platte, Nebraska
Reviewed August 31, 2015 via mobile

It's basically clean. The beds aren't terribly comfortable, but, being tired we slept anyway. Breakfast was simple, they do have one though. They have made an attempt at some updates. Most of the property still needs work as of when we were there. In summary "it worked."

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Thank Crystal J
Bloomington, Illinois
Reviewed August 30, 2015

We had read some negative reviews before staying here and were a little worried. There is nothing wrong with this hotel at all. (And we are fairly picky.) It was very clean, quiet, and the staff was friendly. We had a very nice stay and would come back here if we were ever in the area. It's not a 5-star...

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2Thank DareU2Move
De Pere, Wisconsin
Reviewed August 28, 2015

Door to area from outside not locked. Hallway moldy smelling. Bedspread looked like it hadn't been washed ever. Wood or pressed wood doors all scratched up. Bathroom grout between tub and tiles full of orange/red mold. Toilet seat all scratched and nicked, tank top had been broken and repaired very poorly with whatever was used to fix it showing badly....

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Thank henry r
Romeo, Michigan
Reviewed August 24, 2015

Our room was clean and quiet.The furniture could use some upgrades because it looked pretty worn out. The pool was nice and clean. The continental breakfast was ok. There was hardly anything left by 9.30am. The employees were friendly and helpful. Our overall experience was good.

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1Thank Sako_13
Wash dc
Reviewed August 2, 2015 via mobile

Not sure what is wrong with some of the people who gave this Quality Inn a bad review--we found it a great place to stay. We planned a trip to N MI late and could not find a place to stay for under $379 a night. RU kidding me? This hotel was perfectly nice for one third of that price....

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4Thank susansW1741ST
Rochester, Minnesota
Reviewed July 30, 2015

Dingy, dark and unclean linen were just some of the bad things that we dealt with while staying at the Quality Inn. Even though our room was big and spacious the kitchen and all decor was very outdated. There was mold in the bathroom, smelly towels and construction everywhere. The lady at the front desk informed us that "Construction is...

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Thank Elissa R
Hale, Michigan, United States
Reviewed July 27, 2015

We stayed for 2 nights & even though they are in the process of remodeling, everything was wonderful. the customer service started when I booked the wrong weekend online at a special rate that was non-refundable & not subject to change. I called the hotel direct and they let me change the date. when we arrived check-in was prompt &...

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3Thank Pam D
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms

Additional Information about Quality Inn

Address: 137 West St, Gaylord, MI 49735-1947
Location: United States > Michigan > Otsego County > Gaylord
Price Range: $78 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Gaylord Quality Inn
Quality Inn Gaylord
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn staff and other travelers.
2 questions
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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We choose being close to pool for the grandkids so was far walk to desk and for breakfast,but ok for us”
 of 5 bubbles , 1 week ago | Read review
“not sure which side is quieter or cleaner.”
 of 5 bubbles havensprings, Sep 12, 2016 | Read review
“Ask for away from the indoor pool, the chlorine smell is overpowering!”
 of 5 bubbles georgiapeach08, Jul 29, 2016 | Read review
“under renovation keep that in mind”
 of 5 bubbles lsines2015, Dec 8, 2015 | Read review
“Don't go here.”
 of 5 bubbles 996henryr, Aug 28, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question