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Quality Inn

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137 West St., Gaylord, MI 49735
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141 Reviews from our TripAdvisor Community

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Showing 141: English reviews
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

The air conditioner didn't work, so we were moved to a second room. When we came back from dinner, the second room still wasn't cool. There was only one person at the desk, so she couldn't leave right then. We waited over 30 minutes, and finally found another motel to go to. When we left, the front desk offered to... More 

Helpful?
Thank Janean H
Ludington, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel website advertised that pool was being worked on but would be reopening on 6/22. We arrived on 6/23 and both pool & hot tub were closed. We were given a discount which was nice, but after driving 3 hrs and so looking forward to using the pool & relaxing in the hot tub we were a disappointed family.... More 

Helpful?
Thank rkieda
Lowell, Michigan
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 10, 2016 via mobile

Thus hotel is in need of some updating, which to be fair they have done some. They are currently working on the pool area. But the hallways need some attention. For the price it was passable for one night. My toilet bowl did not look clean, ring around the bowl. They do allow pets. I gave stayed here before because... More 

Helpful?
Thank cherbear6000
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 9, 2016 via mobile

We were on our way home and hit a snow storm. This was a great location right off highway. They are making renovations and did allow me to see room before we took the room. Beds were comfortable and had a nice size fridge! The one thing that bothered me was when I asked if I had a rewards membership... More 

Helpful?
1 Thank Tammy C
Saginaw, Michigan
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 23, 2016

Currently updating the motel, was clean good location right off the expressway. Nice indoor pool. Great value two bedroom suite. Have stay here several times because it is a central location to work from. Good WIFI

Helpful?
Thank ssbn728
Canton, Michigan
Level Contributor
2 reviews
1 of 5 stars Reviewed February 29, 2016

Worst Hotel stay ever Quality Inn, Gaylord, MI and we tried three different rooms. As you can see from the pictures the floors were not cleaned, the shower curtain was filthy, ceiling tiles were falling off the ceiling and mold was growing on the walls. The weekend we were there, the hotel was spraying the walls with thinned drywall muddying... More 

Helpful?
Thank ralph l
Mackinac Island, Michigan
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 19, 2016

We stayed here on New Years eve after being at the hospital for the birth of our twin cousins! We got a great walk in rate and our room was clean. The beds are very comfortable. The only thing was the towels were a bit outdated and torn on the edges. Other than that, we had a great stay and... More 

Helpful?
2 Thank chelseac2013
Grayling, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 3, 2016

We stayed at this hotel on the way to Mackinaw. The hotel looks renovated and close to brand new. The lobby, breakfast area looked great. The bedroom with 2 queen beds (not full) was spacious, beds were comfortable and bathrooms were clean. Kids enjoyed the large flat screen TV. I can not forget the staff. They were very friendly and... More 

Helpful?
2 Thank Toe_Onlp
County Galway, Ireland
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed February 2, 2016 via mobile

This is an old hotel which to be fair is in the midst of a refurb. It has plenty of parking especially for large vehicles. Staff are friendly and helpful and have a genuine attitude towards helping customers. The halls were dirty and dusty but that was down to refurbishment in progress and was to be expected. The halls were... More 

Helpful?
Thank MartinG44
Charleston, West Virginia
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed January 9, 2016

My wife and I visit the Traverse City, Mackinaw City area every year in July. The problem is so does everybody else. July is peak season and the prices are peak also :( Gaylord is centrally located in the area, right off of the interstate. We have stayed at the Quality Inn in Gaylord several times and we have always... More 

Helpful?
2 Thank Don S
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms

Additional Information about Quality Inn

Address: 137 West St., Gaylord, MI 49735
Location: United States > Michigan > Otsego County > Gaylord
Price Range: $99 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 117
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Also Known As:
Gaylord Quality Inn
Quality Inn Gaylord
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