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Quality Inn

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Quality Inn
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149 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Rochester
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Room was dark (lights were not bright), carpet was dirty (stained, old, and had plenty of hair), air conditioning barely worked (it kept turning off), bathroom smelled moldy and had rust in the tub. The floor just inside the door and bathroom were updated but the rest of the room was not. The room had a refrigerator and microwave, which... More 

Helpful?
Thank LoveTraveling86
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was the only one available for miles on a busy summer weekend and I can see why. The hotel is outdated and musty, and pricier than many other better quality establishments. The hallway had decor decades old that smelled accordingly. The room we were in smelled rather bad, a bit like stale cat urine. We were exhausted so... More 

Helpful?
Thank Knewl
Saint Augustine Beach, Florida
Level Contributor
6 reviews
1 of 5 stars Reviewed 3 weeks ago

Was traveling north on 1-75 Monday July 25 the 2 top chains were sold out, the HI Express clerk suggested trying Quality Inn. We did stay at this hotel but feel that the facility is the worst hotel I have ever stayed in over 40 years of travels. Dirty, odors, bugs and really worn out both inside and outside. My... More 

Helpful?
Thank mjenk999
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was clean and the staff was very friendly. My only complaint would be the beds. They were really hard and seemed old and worn out. (I got the earthquake effect every time my husband rolled over). The pillows were also pretty hard. Overall though, it's about what I would have expected for this level of hotel.

Helpful?
Thank Stephanie W
Georgia
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the property is an older property and not well maintained. We had to walk for what seemed to be a mile to a staircase and then further to get to the room. We had a no smoking room and when we opened the door the room stunk of smoke, we received an immediate response and were given the room across... More 

Helpful?
Thank georgiapeach08
Alma, MI
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The beds were great to sleep in. The place is undergoing a remodeling, so there were signs of construction here and there. The rooms were adequate. Kids loved how warm the pool was. Pool hours were from 7 am to 11 pm. Staff were helpful just not extremely outgoing. They would be responsive to needs. Breakfast was enough to fill... More 

Helpful?
Thank Lovevaca1
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel had a sign under renovation but that may of been old. The fitness room was empty, no glass in the window. Our room was sparse on furniture but relatively remodeled except the tub which looked stained. Some of the bathroom linens were gray far from white. Outside was pretty rough looking needed cleaned, painted. Outside doors propped open... More 

Helpful?
Thank Annette I
Jackson, Michigan
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 weeks ago

A very tidy room, and efficient, friendly front desk person. She was, however, apparently running the place by herself. There was always a long line of people checking in when we went through the lobby. I don't know how she kept her cool with all of the frustrated waiting people, but she did. Hats off to her, but a note... More 

Helpful?
Thank parttimet0urist
1 review
2 of 5 stars Reviewed July 9, 2016 via mobile

The air conditioner didn't work, so we were moved to a second room. When we came back from dinner, the second room still wasn't cool. There was only one person at the desk, so she couldn't leave right then. We waited over 30 minutes, and finally found another motel to go to. When we left, the front desk offered to... More 

Helpful?
Thank Janean H
Ludington, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 29, 2016

The hotel website advertised that pool was being worked on but would be reopening on 6/22. We arrived on 6/23 and both pool & hot tub were closed. We were given a discount which was nice, but after driving 3 hrs and so looking forward to using the pool & relaxing in the hot tub we were a disappointed family.... More 

Helpful?
Thank rkieda
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms

Additional Information about Quality Inn

Address: 137 West St, Gaylord, MI 49735-1947
Location: United States > Michigan > Otsego County > Gaylord
Price Range: $79 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Gaylord Quality Inn
Quality Inn Gaylord
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