We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn Express Gaylord

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Gaylord
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

204 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 204: English reviews
Clarence, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

What a fantastic place to stay!! Very nice breakfast served. The pool was fantastic also! Close to restaurants and shopping. We would definitely recommend this hotel to anyone traveling thru the area. We will most certainly stay here again!

Helpful?
Thank Haley B
bna
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The positive: very nice room and amenities above the typical HI Express. The bad: internet that could not turn a page. The coffee pot was so filthy it was unusable. The public mens restroom was vile. Buckets collecting leaky roof lobby. Three calls to the front desk and one visit in person and three different staff members could not seem... More 

Helpful?
Thank dfeew
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Our family stayed here one night on our road trip. Rooms were clean and updated. Breakfast had lots to choose from and was great and all the staff were very friendly. Rooms were a little pricey but we were overall satisfied.

Helpful?
Thank Stephen E
Warsaw, Indiana
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I see we aren't the only ones who have experienced problems with this hotel. We arrived at 3:40 p.m. and "no rooms were ready yet". No accommodation was made for this. The girl at the desk tried, but what could she do. It wasn't her job to clean the rooms and the manager is on site very little the entire... More 

Helpful?
1 Thank Cinbear86
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Cinbear86, Thank you for staying with us and for leaving a review. We sincerely apologize if the level of service you have received at check in fell below your expectations and for any inconvenience this may have caused. Your comments have been taken into serious account and will be used towards our improvement. I hope you give us a... More 

Seymour, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We needed a place to stay for one night on the way home from vacation. The outside needs some work/cleaning up. The pool is nice. Lobby was clean and staff was friendly. The room itself was very clean and updates. Bug free. Nice overall experience.

Helpful?
Thank Katrina P
Cleveland, Oh
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 20, 2016 via mobile

I booked a night at this hotel by calling the Holiday Inn corporate booking number and was treated very courteously. I was told I could use my hotel points and I would get the better of the two available rooms. I got to the Hotel and was told there were no rooms left. The nice young lady at the front... More 

Helpful?
Thank craig3970
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear craig3970, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that in this case you feel we have fallen short of your expectations. Kindly be assured that we treat this matter seriously so we sent you a private message. We value... More 

Detroit, Michigan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2016 via mobile

The staff was very accommodating. Our room was a little late being ready but we went to lunch and came back. The room was very clean and comfortable. The complimentary breakfast was good. There were eggs, cheese omelettes, fruit, meat, breads and make your own pancakes. I would recommend this hotel as it is clean, comfortable and close to everything.

Helpful?
Thank DTachar
Philadelphia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 6, 2016

Our experiences at HIE hotels have always been very pleasant, but this was somewhat under par by comparison to others. The room was perfectly clean and serviceable and the housecleaning staff showed that it was clearly the highest priority....which we appreciate.Facilities were all nice. It was easy to find nearby restaurants that were enjoyable too! Unfortunately, during the 4 nights... More 

Helpful?
Thank Francis R
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Francis R, Thank you for taking the time to leave a review of our hotel. I am particularly appreciative that you found our hotel location, housekeeping service, facilities and room accommodation to be commendable enough during your stay. I would like to apologize for the issues you encountered with our kitchen area and if the coffee served during your... More 

Zurich, Switzerland
2 reviews
1 of 5 stars Reviewed July 6, 2016

Stayed one night. Hotel room was clean. Unfortunately, I left a Bose Noise Cancelling headset in the room which mysteriously never showed up in the hotel's lost and found. I sleep with the headset on every night and discovered that I had left it behind when I arrived at my next stop. I immediately called the hotel only to be... More 

Helpful?
Thank worldlywomantraveler
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear worldlywomantraveler, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I... More 

Michigan
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 2, 2016

The room was fine. The breakfast area was large and had plenty of offerings. The elevator makes a loud clunk sound which is disconcerting to guests. The elliptical machine makes a squeaking noise that you can hear in the breakfast room. I brought that issue up to the staff, and they just acknowledged the issue with no resolution offered immediately.... More 

Helpful?
1 Thank fosmert8
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear fosmert8, Thank you for staying with us and for sharing your insights. I am happy to hear that you found the room fine and that you enjoyed the food selection. However, it is disheartening to know that the level of service you received, the condition of the elevator negatively affected your overall satisfaction. Please accept our sincerest apologies for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (12)
Viewed
Room/Suite (6)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (4)
Viewed
Dining (3)
Viewed
Hotel & Grounds (6)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Gaylord
0.2 mi away
Hampton Inn Gaylord
Hampton Inn Gaylord
#1 of 13 in Gaylord
4.0 of 5 stars 367 reviews
0.5 mi away
Baymont Inn & Suites Gaylord
0.3 mi away
Quality Inn
Quality Inn
#10 of 13 in Gaylord
3.0 of 5 stars 149 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Alpine Lodge
Alpine Lodge
#8 of 13 in Gaylord
3.0 of 5 stars 218 reviews
1.6 mi away
Otsego Club, Resort and Conference Center
5.1 mi away
Treetops Resort
Treetops Resort
#4 of 13 in Gaylord
3.5 of 5 stars 432 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Gaylord, in Northern Michigan, 45 minutes from beautiful Mackinac Island and located on the 45th parallel Gaylord, Michigan. Guest rooms are equipped with refrigerators, free wired/wireless high-speed Internet access and a 27 cable television with HBO & voice mail. King rooms offer 32' HD LCD TVs with DVD players. Free DVD rentals are available at the front desk! We also offer Jacuzzi rooms. Enjoy the spectacular hot Smart Start breakfast and our indoor heated pool, hot tub, dry sauna and fitness center. Our 2 meeting rooms accommodate 6-50 people. For outdoor enthusiasts we are minutes to Treetops Golf Resorts, Boyne Mountain and Shanty Creek. Join us in Gaylords golf Mecca with 24 of Michigan finest golf courses.Upcoming events: Boyne Morel mushroom Festival, regional hockey playoffs, soccer tournament, and baseball camp, trout season is open! Guides available. Plenty of shopping and restaurants are located nearby as are Halliburton, Wal-Mart, Lowe s, Home Depot, Norandex, Georgia Pacific, Wolverine Power, Holland Dist. Gordon Foods , M-DOT, MIDNR, Nabisco, Reinhart, and the Ostego County Sportsplex. We are FEMA approved for all federal and state meetings. Stay Smart at the Holiday Inn Express Hotel Gaylord! ... more   less 

Additional Information about Holiday Inn Express Gaylord

Address: 1201 W Main St, Gaylord, MI 49735-7407
Location: United States > Michigan > Otsego County > Gaylord
Price Range: $127 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotwire and Odigeo so you can book your Holiday Inn Express Gaylord reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay