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Treetops Resort

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432 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Wheaton, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

What an amazing place. What a great place for a golf play and stay. The golf staff was the best. They were very accommodating when we unfortunately got rained out from our rounds of golf and needed to either reschedule or requested rain checks. They worked with us with no hassle. They definitely understand the importance of great customer service.... More 

Helpful?
Thank andy b
Fowler, Michigan, United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on the last night of a motorcycle trip, and it was nice to get a few miles out of town to this gorgeous area. I can imagine the fall is especially scenic when the leaves change color. The room was clean and spacious all for a reasonable price. The staff had a bit of trouble finding our... More 

Helpful?
Thank Pete B
Ypsilanti, Michigan
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

THIS REVIEW IS FOR THE LODGING COMPONENT OF THIS PROPERTY ONLY. Treetops is a multi-tiered facility and has, among other things, lodging, a restaurant, a bar, several golf courses, spa facilities, and convention space. I spent two nights here on business in August 2016 and was assigned a room at "The Inn" (not "The Lodge", which is the building where... More 

Helpful?
Thank jsterben
Lake Orion, Michigan
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Took advantage of a Group Golfer coupon to come to Treetops for the first time. As others have mentioned, the rooms are "tired". Although the room was very large and had everything that you might want, the shower was very old, small and moldy. We played the Premier and enjoyed it, although the pace of play is extremely slow. We... More 

Helpful?
Thank Cynthia S
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the view. Looks like our spectacular staff did it again. We work hard at customer service and after reading this review we succeeded. Our rooms are being addressed this fall with a multi million dollar renovation. I hope to see you back next year with your rain check (I will make sure it does not rain this time... More 

Level Contributor
126 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a nice resort. Rooms are spacious and clean. Front desk staff is very friendly. Rooms have standard commodities: hair dryer, coffee, etc. My one complaint would be the jacuzzi-bathtubs. If you can't raise your leg four feet to get into the tub don't plan on a bath or shower. These tubs are not senior citizen friendly. I can't... More 

Helpful?
Thank Gingerop
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the review. Happy to hear you had a great time. We are renovation the rooms this fall and yes the Jacuzzi bathtubs are being replaced with easier access bathtubs. Look forward to having you back soon. More 

Auburn, Michigan
1 review
3 of 5 stars Reviewed 1 week ago

The lodge is in dyer need of a make over. Badly stained carpet in the elevator and rooms. stale odor in the rooms moldy caulk in the shower. My pillow had stains on them which I ended up sleeping with a towel over them. The air conditioner barely had a cool temp blowing out of it. The pool area is... More 

Helpful?
Thank shejac1
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the review. Sorry to hear about your experience with us. The buildings are receiving a million dollar renovation this fall. So now when you come off our beautiful golf courses you will be spoiled by our new renovated rooms. I hope to have you back. More 

Lansing, Michigan
Level Contributor
573 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 344 helpful votes
3 of 5 stars Reviewed 1 week ago

A large group of us stayed at The Lodge. The rooms are very large with small kitchenettes, a living area and a sleeping area. Each of our rooms had a whirlpool tub but they looked to be about thirty years old and not clean enough looking to use. The rooms have small refrigerators and microwaves. Some rooms have great decks,... More 

Helpful?
Thank Hola4876
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the review. I am truly to sorry about your whole experience. Treetops is working hard and fast at starting a renovation on the hotels this fall. All the issues you mention above will be fixed. The 40 kids is our summer program that we have here at Treetops and they use it twice a week for 2 hours.... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The room was very outdated with tarnished brass fixtures, carpets were stained, we had cigarette burns in our bedspread and it took a very long time to get hot water for a shower. The front desk programmed other guests to our room and two male guests let themselves in. The bar closed early without warning, the pool was closed the... More 

Helpful?
Thank Kathleen S
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Been coming up to treetops for almost 10 years now and never disappointed with the golf. The resort rooms get the job done but are a little tired. Last year we had issues with the food and service in the restaurant as they were both poor but this year they stepped it up! Both were great. Good job!

Helpful?
Thank Kevin C
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the review. Happy to hear you enjoyed your golf and food. Sorry to hear about your room experience. Renovation are coming soon and next year when you arrive you won't be disappointed. Thanks for the 10 years of loyalty. More 

Seattle, Washington
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I and another couple arranged for a "play and stay" golf outing at TreeTops. We reside a long way from Gaylord and planned on a much more enjoyable visit. The golf courses were excellent but the housing accommodations were very poor. We were housed in "The Inn" and the facility is very poorly maintained especially our rooms.... More 

Helpful?
Thank Alan K
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the review. The Inn building you talk about is going to be getting a million dollar renovation this fall. This will bring our rooms back to the standards as our golf "Spectaclar". I do hope after our renovation we will get another chance to have you come back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spectacular golf, world-class instruction, spa, downhill skiing, snowmobiling, meetings and fairytale weddings are just some of the reasons people visit Treetops Resort & Spa. Let's start with golf, Treetops is truly the Midwest's "Must Play" resort and arguably the best collection of golf anywhere in the country. Our awards and accolades from the nation's top golf and travel publications seem to agree. Treetops is home to 81 holes of championship golf and features five distinctly different courses by renowned designers Robert Trent Jones, Sr., Tom Fazio and Rick Smith. Dramatic views, contours and rolling terrain provide a beautiful setting for world-class golf. The Masterpiece Course was Robert Trent Jones, Sr.'S final design in Michigan and is truly a masterpiece. In his own words, Jones claimed it his crowning glory. The course is located at the headwaters of the Pigeon River and takes full advantage of natural valleys, ravines and broad plains. The signature sixth hole features a 120' vertical drop and a panoramic view of the Pigeon River Valley. Dine Like a Champion, Party Like a Rock Star! Enjoy a hearty backwoods breakfast, great food, fine wines and good times, in a casually quaint atmosphere with spectacular views. Rich beginnings, succulent entrees and signature desserts are the perfect complement to a great day on the course or the slopes. Nightlife also abounds too with live entertainment and a sports bar with a massive collection of the world's favorite brews. Enjoy your favorite team on a host of flat screen TV's or create your own action on one of our pool tables or relax and take in the spectacular star show in the sky as you cozy up to our fire pit. Sleep Like a Bear Treetops Resort features 238 guest rooms, including standard and deluxe hotel rooms and two and three bedroom condominiums. Nearly every room takes advantage of our majestic setting and offers sweeping vistas of ski hills, golf courses, pristine woods or wetlands. Wake up refreshed as a bear in springtime, ready to do it again, for with five courses, 23 runs and the vast beauty of the Michigan wilderness surround you, you'll never get bored. ... more   less 

Additional Information about Treetops Resort

Address: 3962 Wilkinson Rd, Gaylord, MI 49735-9800
Location: United States > Michigan > Otsego County > Gaylord
Price Range: $115 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Treetops Resort 3*
Number of rooms: 238
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Also Known As:
Treetops Hotel Gaylord
Treetops Resort Gaylord
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