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Treetops Resort

3.0 of 5
Hotel website
3962 Wilkinson Road, Gaylord, MI 49735
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1 room 1 adult
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Treetops Resort
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381 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Took the family over so kids could enjoy skiing and swimming while school was on break. At check out we sprung the question of a second room and there was no issues. Staff was very accommodating and nice which is great with teens and toddlers ;) We will stay again soon.

Helpful?
Thank Lorilee V
Midland, Michigan
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Inn on Saturday February 6, 2016 for the Whitetails Unlimited dinner. The room was good but our experiences with the Shuttle were less than stellar. They were unprepared for the number of guests that needed shuttle services having two different parties one with 600 participants and one with 400 participants. Sunday we got up and were... More 

Helpful?
Thank Karol M
Detroit, Michigan
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Had another wonderful time on the mountain, skiing, boarding, tubing, dining and enjoying all they have to offer. The room isn't the Ritz, but everything else is to die for! Make sure you ask someone how to use the heat/cooling unit. We had ski and snow board lessons by the most wonderful and talented people. Food is great and quick... More 

Helpful?
Thank Lisa H
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

So happy to hear you had a great time with all of our outdoor activities. We are going to be renovating the rooms this year so it will be that much more fun next time. Look forward to having you and your friends back again soon!! More 

West Bloomfield, Michigan
2 reviews
4 of 5 stars Reviewed January 2, 2016

We had a wonderful family trip to Treetops. It was the kids (age 11, 9 and 5) first experience with skiing. We signed them up for the Ski Puppies lessons. The instructors were great! Our overall experience at the pool, activity center, child care center and restaurants was above average.......this was all due to the phenomenal staff! Everyone was very... More 

Helpful?
Thank NBP44
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the great review. It's is nice to see our hard work on customer service pay off with this nice comments about our staff. Our plan is to start the room renovation this spring which would include the new mattress and pillows. Look forward to having you back soon!!! More 

Illinois
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 13, 2015

Stayed here as part of a large golf group. The room was huge, with an area with a sink, fridge, along one wall, a dining table and sitting area. The bath area was just weird. Old whirlpool tub opening onto the bedroom with a door into the bathroom - black fixtures, very small shower with barely enough room to turn... More 

Helpful?
Thank Swilcan
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the review. Glad to hear you had a great time with us and more importantly had a great time with your group. We have some rooms updates that are going to happen real soon. We look forward to having your group back again next year. More 

Iron Mountain, Michigan
1 review
5 of 5 stars Reviewed November 25, 2015

From the very moment that I arrived I was greeted by a staff member with a huge smile as they held the door for me to carry in my luggage. Check in was fast, no problems finding my room and was very pleased when I entered. First thing I noticed when I entered my room was how fresh and clean... More 

Helpful?
Thank Emily N
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the kind words. We work very hard and making everyone's stay great which starts with our cleanliness (as it should for every hotel). Now hurry back so we can give you some more of our spectacular service! More 

Mecosta, Michigan
1 review
4 of 5 stars Reviewed November 25, 2015 via mobile

I would recommend tree tops to all my friends and family. The rooms are super nice and very clean. I was quite the needy guest and the staff helped me out with all my needs. The pool is super neat you can take a swim outside and enjoy the snow falling.

Helpful?
Thank jennawolfgang15
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the great review. Our Lodge rooms are very spacious and our service is spectacular! Everyone loves our indoor/outdoor pool in the winter. Look forward to having you back soon. More 

Hancock, Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 23, 2015 via mobile

I am here for work as we speak. Oh my not a good place. Let's start with the pros: The staff is very friendly. They give it their all and they try to make up for what is lacking. What is lacking: First I was here for work off season so maybe if I was here for golf or skiing... More 

Helpful?
Thank Nicole U
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Sorry to hear about your recent stay with us. You are correct that we are in between season right now. So we only have the sports bar open which was relayed to your group leader at the time of booking. I do hope that we could have you back during our golf or ski season. That you can get the... More 

Livonia, Michigan
1 review
5 of 5 stars Reviewed October 27, 2015

The staff is always smiling and ready to take care of anything and everything you need! Any request I've ever made was taken care of within minutes whether it be a fan for my room, a toothbrush, food delivered whether they were busy or not...They make it happen and with a smile :-) Every room has its own balcony to... More 

Helpful?
Thank RealtorLysa
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the great review. I am very happy to see you enjoyed yourself. We treat all of our guests with our spectacular service. Golf and Ski are some of our big activities but as you mention we have so much more spa, fitness center, miles of hiking trials, bike rental, tennis, volleyball and so much more. Hopefully we will... More 

Davenport, Iowa
Level Contributor
97 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed October 20, 2015

I had heard about the Treetops, and had the chance to stay at the resort and play the Masterpiece course: it was breathtakingly beautiful (caught the peak of colors), immensely challenging and a memorable day. It is unquestionably one of the best courses in the US.

Helpful?
Thank DrEvS
TreetopsResort, Front Office Manager at Treetops Resort, responded to this review

Thanks for the great review. Treetops is one of the most spectacular places in the U.S. during fall color change. I am so happy that you were able to experience it. We look for to having you back again. More 

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