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Courtyard Flint Grand Blanc

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#3 of 17 Hotels in Flint
Certificate of Excellence
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Courtyard Flint Grand Blanc
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Olathe, Kansas
Reviewed 2 weeks ago

This is a typical Courtyard- but thats not a bad thing... a modern- updated hotel with the typical amenities of the hotel... . with a nice location back to the airport. I would recommend staying there when you have to access the airport.. if you donthave a car there is some good food options at a pub nearby within a...

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Helpful?
Thank Iron_snail
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments and also are pleased that our shuttle service was great for you. We have shared your comments with our staff. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area.

Reviewed 4 weeks ago via mobile

Typical Courtyard Hotel. Check in was good, polite and quick. As a platinum member got the perk for a free drink. King room was clean, bed and bit soft to my liking with the fluffy topper on mattress. Clean bathroom but tub plugged some as it filled up while showering. Most annoying part was the shared door area between bedrooms....

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Helpful?
Thank Don G
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your comments. On behalf our entire staff, I would like to personally apologize for the service issues you and your family experienced during your most recent stay at the Courtyard Flint-Grand Blanc. Customer service and cleanliness is our number one focus. I apologize that we failed to deliver that in your case.Whenever your travels brings you back...

Lansing, Michigan
Reviewed January 4, 2017

Calvin at the Front desk was Very Rude. Did not get the Room I had Reserved. It was to be a King with a Balcony. I got a Queen that was Horrible to lay on. On the First Floor by an Exit Door. A brick was placed in the exit door so my Neighbor in the last room could let...

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Helpful?
Thank patriciahY5830BH
Kimberly M, General Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for taking the time to completing the review of our property in regards to your recent stay at the Courtyard Flint Grand Blanc. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I understand that you thought that your room had a...

Reviewed December 27, 2016 via mobile

I've stayed twice now at the hotel and I was very impressed with the friendliness of the staff. Calvin at the front desk was very kind to my boys. The cafe staff and cleaning staff were also always friendly and helpful. Always asking if we needed anything.

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Helpful?
Thank Craig A
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower Front Desk Supervisor

Saint Louis, Missouri
Reviewed November 13, 2016

I was here for only one night, and the accommodations were very good, but the front desk employees were outstanding. We know how the attitude and professionalism of the first person we meet representing the hotel can make or break our satisfaction about the whole stay. This is great when the desk clerks act more like restaurant owners intent on...

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Helpful?
Thank Allan S
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower Front Desk Supervisor

Denver, Colorado
Reviewed October 27, 2016

From the moment I walked in the hotel I was greeted with a warm hello and smile. The room was great, but that's the Marriott way. What really stood out to me was an issue I was having with a customer that decided to have his entire meeting over the speaker phone in the breakfast area. When I asked to...

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Helpful?
Thank hopeforkiddenver
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower Front Desk Supervisor

A TripAdvisor Member
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4 reviews
4 hotel reviews
Reviewed October 23, 2016 via mobile

Dirty and smells. I checked in and decided it wasn't worth it...Drove 4 hours back to Chicago at 10:00pm just so I did not have to sleep in that room....but i paid in full! I'm platinum with Marriott and this is not worth Marriott or courtyard name.

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Thank A TripAdvisor Member
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your comments. On behalf our entire staff, I would like to personally apologize for the service issues you experienced. Please contact me directly via email or phone at your earliest convenience so that we may discuss this further. Customer service and cleanliness is our number one focus. I apologize that we failed to deliver that in your...

Toronto, Canada
Reviewed October 9, 2016 via mobile

Just stayed one night but nice hotel. Room was huge and like the bathroom layout with sink being separate from bathroom. Exceptional service from front desk clerk. A gem I hope they recognize. Lots of resteraunts close by. Hill top diner very good.

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Helpful?
Thank Blackpoolborn
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower

Highland Village, TX
Reviewed October 5, 2016

The staff at this property is awesome! They are friendly and warm to all the guests. The problem is that the hotel is in desperate need of remodeling. Hopefully you are driving a truck if you stay here, because the parking lot is full of holes and cracks. Room was not very clean and the sofa sleeper was so worn...

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Helpful?
Thank Jpburm
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

First and foremost, thank you for posting all the kind words about our staff. We do know that me a dated and in need of a renovation. That would add to the wondeful service you recieved during your stay. We will be sure to share your comments with the staff. We are unhappy to see that your stay with us...

Muskegon, Michigan
Reviewed October 1, 2016

We were there for two nights, two couples on an anniversary weekend. I cannot say enough about the people that work there! They are so friendly, fun, accommodating, and really made us feel special. I would stay there again whenever! Pool was small but warm. Hot tub very warm. Rooms were fine and comfortable.

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Helpful?
Thank mrkomo
Kimberly M, Front Office Manager at Courtyard Flint Grand Blanc, responded to this review

Thank you for your feedback on your recent stay with us. We appreciate the positive comments. We have shared your comments with our staff. We have recognized our staff for their outstanding customer service. We hope that you will come back and visit us again whenever you are in the Flint/Grand Blanc area. Dominique Hightower

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Flint Grand Blanc

Address: 5205 Gateway Centre, Flint, MI 48507 (Formerly Courtyard by Marriott Flint)
Location: United States > Michigan > Flint
Price Range: $107 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Flint Grand Blanc 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Courtyard By Marriott Flint Hotel Flint
Courtyard Flint
Flint Courtyard
Flint Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Flint Grand Blanc staff and other travelers.
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Questions? Get answers from Courtyard Flint Grand Blanc staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay someplace Else.”
 of 5 bubbles patriciahY5830BH, Jan 4, 2017 | Read review
“Request rooms with refrigerators if needed.”
 of 5 bubbles 611teresac, Jul 10, 2016 | Read review
“I don't think there are any rooms that are "better" than others.”
 of 5 bubbles D756CIamyl, Mar 3, 2016 | Read review
“Ask if they have any updated rooms”
 of 5 bubbles BusinesGalTravel, Sep 15, 2015 | Read review
“Third floor facing parking lot -- rooms facing highway have considerably noise.”
 of 5 bubbles planetraincar, Aug 16, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question