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Extended Stay America - Detroit - Farmington Hills

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Traveler (34)
Room & Suite (17)
Dining (1)
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Overview
  • Excellent46%
  • Very good21%
  • Average7%
  • Poor8%
  • Terrible18%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Detroit - Farmington Hills
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Reviews (114)
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All reviewslong termmany reasonsexcellent customer servicerecommend this hotelgreat place to stayenjoyed my staygreat jobfamily and friendsneeded anythingorchard lakehousekeeping stafffirst floorwould definitely stay here againdanielesamanagerelliot
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31 - 35 of 114 reviews
Reviewed August 8, 2017

Would not stay again..Toilet seat had urine on it from previous guest. Guest services had no resolution other than to provide me with cleaning solution and gloves.(town fully booked due to event in the area) Next day attempted to report to manager who left hotel...More

Review collected in partnership with Extended Stay
Thank Tracy N
Response from 00esa, General Manager at Extended Stay America - Detroit - Farmington HillsResponded August 9, 2017

Tracy, please accept my apology for the inconvenience and less than favorable experience you had at our hotel. Our staff typically does a terrific job responding to our guests’ needs, so we're sorry that did not happen in your instance. Your comments have prompted our...More

Reviewed August 8, 2017

This was our first time staying at an Extended Stay, and I must say, we were quite impressed. The price is quite reasonable, the rooms are spacious & clean, the beds are comfortable, and each room comes with a kitchenette. Dishes & cookware weren't pre-stocked...More

Thank 1ove2travel
Response from 00esa, General Manager at Extended Stay America - Detroit - Farmington HillsResponded August 8, 2017

Thanks for the wonderful comments. We are thrilled to know you were impressed with your well-equipped room and that you also liked the good value we offer. It was a pleasure serving you at Extended Stay America - Detroit - Farmington Hills, and we look...More

Reviewed August 4, 2017

Rooms dirty, bad customer service, changed my reservation before i checked In. Never recommend to anyone, will never again book this hotel in any city because of this experience. Management did nothing and refused to address, he just hid in office and let his front...More

Review collected in partnership with Extended Stay
Thank 396vjackson
Response from 00esa, General Manager at Extended Stay America - Detroit - Farmington HillsResponded August 5, 2017

Thank you for your visit and for your feedback. We are sorry you had an unfavorable experience at our hotel. Please accept our sincerest apologies for the behavior you experienced from our staff member. Your comments have been addressed with the appropriate staff, and we...More

Reviewed August 4, 2017

Establishment is dirty. Sheets & towels were dirty. Had to change room because of terrible Oder. Place was full of prostitution. Dog was barking all night. People throwing party's. Loud music blasting in parking lot. People hanging out in hallways. Review the tapes. 7/30 1AM

Review collected in partnership with Extended Stay
Thank 449terencem
Response from 00esa, General Manager at Extended Stay America - Detroit - Farmington HillsResponded August 7, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed July 27, 2017

This Extended Stay America was clean and updated. I had stayed in three previous places in my travels this summer. One was a Wyndham, one was a Fairfield Inn, one was a Hyatt, and finally, for my meeting I stayed at this Extended Stay America....More

Review collected in partnership with Extended Stay
Thank Susan A
Response from 00esa, General Manager at Extended Stay America - Detroit - Farmington HillsResponded July 28, 2017

Susan, it was a pleasure to have you as our guest at Extended Stay America - Detroit - Farmington Hills. We are delighted to read you like our well-kept property and our facilities exceeded your expectations. Thanks for all of your great feedback. We look...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
$77 - $93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$77 - $93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (34)
Room & Suite (17)
Dining (1)
Questions & Answers
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Room Tips
"Amazing Clean Rooms, Every Rooms I stayed were very Clean all the times."
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"Avoid south facing rooms if possible."
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"Corner rooms are large and quieter."
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"third floor would be best"
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