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Extended Stay America - Detroit - Farmington Hills

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Extended Stay America - Detroit - Farmington Hills
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70 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Detroit - Farmington Hills
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Showing 70: English reviews
Farmington Hills, Michigan
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed April 28, 2014

We were booked thru Hotels.com so paid upfront(won't do that again!) First night we were in 223--motor noises kept us awake all night! Turns out we were over the mechanical room! When we complained, another guest told us they had been put in that room & moved also! Why does the manager keep using this room?? We changed rooms-- cabinet... More 

Helpful?
6 Thank Diane H
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 28, 2014

Good experience and friendly staff. Good position with gas station and stubuck nearby Not far from Detroit downtown and FH as well as airport. The breakfast is crab and go which is a liitle simple but enough. You have the choice like coffee and so on.

Helpful?
1 Thank Zigang W
Manager_11525, Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to welcoming you back in the future! More 

Gresham, Oregon
1 review
4 of 5 stars Reviewed March 24, 2014

All of the front desk staff were extremely helpful and friendly. For the price it was a very good value. However the bathrooms need updating and better cleaning. The breakfast offerings were simple, but were good.

Helpful?
Thank Jim M
Farmington Hills, Michigan
1 review
3 of 5 stars Reviewed December 9, 2013

I have stayed in so many hotels I decided to help people make their decisions based on my experience (no kids or spouse). My rating system is based on the 3 C's: Congeniality, Cleanliness, and Comfort, as well as the 1 A: Amenities. I was pleasantly surprised to find this low-cost hotel at a total price of just $65 (including... More 

Helpful?
Thank TheHotelAfficionado
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies in regards to the internet and the television selection. We have recently upgraded a new internet provider and we currently have 24 television channels. I also would like apologize for the fan located in the bathroom, they all have been... More 

2 reviews
3 of 5 stars Reviewed October 17, 2013

employees at the reception are really nice. this place needs to improvise on cleanliness and odour in the rooms.carpets needs to be changed. Rest are good. i might probably stay in future if above things are taken care.

Helpful?
Thank Shankar Ganesh C
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you were not completely satisfied with your stay and I hope you will contact me so we can discuss it. We expect a renovation in the future and that will include new carpeting, also we sometimes have long term guest who... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 4, 2013

Stayed in the hotel for 30 days. Rooms are not really designed for an "extended stay"!! Just a hotel room with a small kitchen area! Room was very dirty, spider webs in bathroom, food on walls, stains on bed spread! Overall conditions of the hotel were average at best! Rooms cleaned once a week? You get 4 towels, if you... More 

Helpful?
2 Thank joyblak
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the spider webs and stains on the bedspread is truly regrettable. We are very sorry for your experience and our team is working together to ensure this never happens again. Our goal is to make you feel like this is... More 

Farmington Hills, Michigan
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 28, 2013

I have been a guest resident at ESA Farmington Hills for months. I've had a lot of problems during my stay; many resolved through the manager. There are good things here, but internet access/reliability and speed is NOT one of them now. That is why I am giving this hotel a poor rating; internet access that is reliable and reasonably... More 

Helpful?
3 Thank Susan L
Phoenix, Arizona
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 14, 2013 via mobile

I have stayed at Extended Stay in Michigan before, but the Farmington Hills location is the best hands down! Its located in the beautiful suburb and close to the interstate. Its also close to gas stations, a post office, nail salon and restaurants. The grounds were clean and manicured. I made my reservation online, but when I called to ask... More 

Helpful?
Thank Toi N
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Toi - I appreciate you taking the time to write such a wonderful review about our hotel. It's always a pleasure when our guests have a positive experience at our hotel and in the Farmington Hills area. Our goal is to make you feel like this is your "home away from home". I am glad to read that you were... More 

Cary, North Carolina, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 3, 2013

I called on 8/21 around 1:30 in the afternoon and a young man answered the phone and he was extremely rude. I have stayed at a lot of hotels throughout Mi, and this was the worst customer service I have ever dealt with. The front desk should be the most important because its the first experience that a customer has.... More 

Helpful?
2 Thank kitkat130
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry that a member of our staff did not attend to your needs properly or in a professional manner. As this hotel’s manager, I can assure you that I have addressed this them personally and will be coaching the entire team on how to provide... More 

Jackson, Michigan, United States
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 24, 2013

After reading the scattered reviews of this place on here, I decided to only book 2 rooms for one night before deciding to stay longer. I ended up staying 3 nights all together. I booked this trip through Orbitz, upon arrival the clerks told me they had never had anyone book through this company before. The rooms were clean, hallways... More 

Helpful?
3 Thank Jayme N
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Detroit - Farmington Hills

Address: 27775 Stansbury Blvd, Farmington Hills, MI 48334-3861
Location: United States > Michigan > Farmington Hills
Price Range: $68 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Farmington Hills 2.5*
Number of rooms: 113
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