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Called them 2 weeks in advance to tell them I had a dog and they said no problem. Arrived and they acted like they were clueless about my dog, then put on like I was putting them out of their way to find a room....More
1 Thank dhound
Response from Manager_11525, Owner at Extended Stay America - Detroit - Farmington HillsResponded June 29, 2016
I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you having a pet was not communicated to the entire staff. I discussed your comments with the team, and we are...More
If it weren't disgusting enough that the rooms are dirty, it is validating to hear from housekeeping staff that they do not change bedding in between guests. Requested new bed cover, due to BBQ from last guest. We needed to shorten our stay, and was...More
Nice location, pleasant staff appeared to be knowledgeable about the reservations online and walk ins. Laundry room on first floor with vending machines. Washing and drying requires 4 quarters per machine.More
Response from Manager_11525, Manager at Extended Stay America - Detroit - Farmington HillsResponded June 24, 2016
Thank you for taking the time to write a review. We are glad our staff could assist you during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...More
I stayed for a night on the 3rd floor. My room was newly renovated and featured a queen-size bed, kitchenette, garbage disposal (nice surprise!), flat-screen TV, and recliner. The fridge was a little dirty and leaking water. Breakfast is nothing to jump up and down...More
Thank Joel T
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Farmington HillsResponded May 10, 2016
Thank you so much for sharing your experience with us. I apologize about the confusion with the copier. We do offer copy and fax services, and I will coach our front desk staff to ensure we are clearly communicating our amenities. Still, I am glad...More
Stayed here for one night after finding a good deal online, it was one of the cheapest in the Detroit area. I really have no complaints about the place as I did not interact with staff much and had a short stay. Had a room...More
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Farmington HillsResponded February 10, 2016
Thank you so much for sharing your experience with us. It’s great to read that you enjoyed our comfortable accommodations as well as our fully equipped kitchens. I’m thrilled that you found our hotel to be a great value! Thank you again for your kind...More
$73 - $106 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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