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I don't like to post negative reviews, but this place is a dump. I've stayed in other ESA locations, so I expected it to be clean, but no, filthy. I called down to tell the front desk, lady was talking to her friends in the...More
Thank Jackie R
Response from 00esa, Manager at Extended Stay America - Detroit - Farmington HillsResponded 2 weeks ago
Jackie, please accept our sincere apologies for the cleanliness and service issues you encountered while here and the inconvenience caused. Your comments have been shared with the entire team, and we will take the appropriate steps to prevent these problems from happening again. We will...More
This was our first time staying at an Extended Stay, and I must say, we were quite impressed. The price is quite reasonable, the rooms are spacious & clean, the beds are comfortable, and each room comes with a kitchenette. Dishes & cookware weren't pre-stocked...More
Response from 00esa, General Manager at Extended Stay America - Detroit - Farmington HillsResponded August 8, 2017
Thanks for the wonderful comments. We are thrilled to know you were impressed with your well-equipped room and that you also liked the good value we offer. It was a pleasure serving you at Extended Stay America - Detroit - Farmington Hills, and we look...More
When I arrived to the front desk Elliot and Cathy greeted me with a smile. They provided exceptional customer service during my stay and the room was nice and clean. I will recommend this hotel location to my family and friends.More
Response from 00esa, Manager at Extended Stay America - Detroit - Farmington HillsResponded November 29, 2017
Thank you for choosing Extended Stay America and sharing a fabulous review. When it comes to customer service, we are fortunate to have a team that understands the true meaning of hospitality and simply wants every guest to have the best stay possible. Your compliments...More
I booked the hotel for business trip. I checked in around 4-5pm. I went to my room to drop off my luggage and get settled in. Then I left the room for dinner. While I was in my room, I noticed a "mosquito" bite on...More
Thank Fiona C
Response from 00esa, Manager at Extended Stay America - Detroit - Farmington HillsResponded September 21, 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
My wife and I visited here from out of town and decided to stay at the Farmington Hills, MI. Extended Stay Hotel.
We checked in to our room (118) in the afternoon, put our bags in the room and left immediately to meet up with...More
Thank J Mark E
Response from 00esa, General Manager at Extended Stay America - Detroit - Farmington HillsResponded September 14, 2017
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More
$77 - $92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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