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Extended Stay America - Detroit - Farmington Hills

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Extended Stay America - Detroit - Farmington Hills
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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Rodney, Canada
Level Contributor
164 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Extended Stay America Hotels are one of my least favorite Hotels to stay at BUT i was pleasantly surprised when I stayed at the Extended Stay America - Detroit - Farmington Hills. The rooms are newly renovated and tastefully done.

Helpful?
Thank mstanley262
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for your review. We are thrilled to hear that we exceeded your expectations. We hope to have the chance to host you again in the future. More 

Somerville, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Called them 2 weeks in advance to tell them I had a dog and they said no problem. Arrived and they acted like they were clueless about my dog, then put on like I was putting them out of their way to find a room. Told them 3 days in advance that I had to leave earlier because of work... More 

Helpful?
1 Thank dhound
Manager_11525, Owner at Extended Stay America - Detroit - Farmington Hills, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you having a pet was not communicated to the entire staff. I discussed your comments with the team, and we are taking strides to make sure this does not happen in the future. We are sorry... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

If it weren't disgusting enough that the rooms are dirty, it is validating to hear from housekeeping staff that they do not change bedding in between guests. Requested new bed cover, due to BBQ from last guest. We needed to shorten our stay, and was threatened to lose our entire deposit, even though we were giving them three days advance... More 

Helpful?
1 Thank Angelashungry
Farmington Hills, Michigan
1 review
4 of 5 stars Reviewed June 21, 2016

Nice location, pleasant staff appeared to be knowledgeable about the reservations online and walk ins. Laundry room on first floor with vending machines. Washing and drying requires 4 quarters per machine.

Helpful?
Thank pmason5612
Manager_11525, Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for taking the time to write a review. We are glad our staff could assist you during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Petoskey, Michigan
2 reviews
4 of 5 stars Reviewed May 7, 2016

I stayed for a night on the 3rd floor. My room was newly renovated and featured a queen-size bed, kitchenette, garbage disposal (nice surprise!), flat-screen TV, and recliner. The fridge was a little dirty and leaking water. Breakfast is nothing to jump up and down about, they call it a "grab-and-go" breakfast bar. I called the front desk to see... More 

Helpful?
Thank Joel T
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you so much for sharing your experience with us. I apologize about the confusion with the copier. We do offer copy and fax services, and I will coach our front desk staff to ensure we are clearly communicating our amenities. Still, I am glad to read that you had a positive stay overall and enjoyed our renovated rooms. I... More 

East Lansing, Michigan
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed February 8, 2016

Stayed here for one night after finding a good deal online, it was one of the cheapest in the Detroit area. I really have no complaints about the place as I did not interact with staff much and had a short stay. Had a room with one queen bed and I'm pretty sure it was a queen size.The full size... More 

Helpful?
Thank RyanL10
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you so much for sharing your experience with us. It’s great to read that you enjoyed our comfortable accommodations as well as our fully equipped kitchens. I’m thrilled that you found our hotel to be a great value! Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in... More 

West Bloomfield, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 27, 2016 via mobile

Rude staff and I honestly believed they racially profiled me and my husband. Also their beds are way smaller then they advertise. queens are actually full size and full size is actually twins. And it's crazy nosy in the morning.

Helpful?
1 Thank Keke S
Grand Blanc, Michigan
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 13, 2016

Motels need plenty of maintenance, and units that skimp on it are easy to spot. Like this Extended Stay in Farmington Hills. Just walking to your room is a trail of tears over the badly stained carpeting that should have been ripped up years ago. My room was very clean, and I give them full credit for that, but it... More 

Helpful?
Thank Dennis B
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to our company’s high standards. In response to your feedback, I will coach our front desk staff on our check-in procedures as well as making sure we are implementing preventative maintenance procedures. Additionally, I am excited to inform you that we... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 25, 2015

Rooms are not attractive but they are well equipped. Carpet in the room smells a bit. Housekeeping is once a week & its also not punctual. Breakfast items are very few in variety. Heater/cooler is of old style. Staff is cooperative. Receptionist Vanda is too good. Ample parking space. Quiet and calm rooms. Internet speed sucks. They demand extra bucks... More 

Helpful?
1 Thank Vijayendra K
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our hotel’s appearance was not up to standard. As this hotel’s manager, I am pleased to inform you that we are scheduled for a full property refresh early next year. Still, I am glad you enjoyed our friendly customer service as well... More 

Auburn Hills, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 18, 2015

would not stay again, the hotel hasn't been remolded in more then ten years, lobby carpet had holes in it, the bathroom sink backsplash was held up with black drywall screws, but the biggest issue I had was the internet. the fastest they would allow me was 440 kbs unless I wanted to pay $5.00 per day for faster and... More 

Helpful?
1 Thank Joseph M
Manager_11525, General Manager at Extended Stay America - Detroit - Farmington Hills, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that we were unable to meet your expectations. In response to your feedback, I am pleased to let you know that our property will be undergoing a complete renovation the beginning of next year. Thank you very much for providing us with your feedback.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Detroit - Farmington Hills

Address: 27775 Stansbury Boulevard, Farmington Hills, MI 48334
Location: United States > Michigan > Farmington Hills
Price Range: $68 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Farmington Hills 2.5*
Number of rooms: 113
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