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Holiday Inn Farmington Hills/Novi

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37529 Grand River Avenue, Farmington Hills, MI 48335
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Holiday Inn Farmington Hills\/Novi
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150 Reviews from our TripAdvisor Community

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Showing 146: English reviews
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed for my anniversary and the room was clean, spacious. Fd staff was friendly. Rooms are clean. Thanks to the housekeeping staff. They were super nice. Free coffee in the lobby. Breakfast was delicious Sonny was very welcoming.

Helpful?
Thank Edith C
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Was in town just 2 nights, room was very clean, and front desk staff were super friendly and informative - they directed me to a local brew pub (Farmington Brew Company) which was great. Hotel has a convenient location and is in good upkeep.

Helpful?
1 Thank RealtyKing
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We recently stayed for a business trip. This holiday inn was pretty nice compared to others I have stayed with and looked into staying with. We liked the look of this hotel and had excellent service but there were just two issues that made me give this a 3 stars instead of 4. The first issue was the rooms Down... More 

Helpful?
Thank Derehunter
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for my son's birthday and we really enjoyed ourselves. Fun and relaxing. Hotel is close to lots of shopping and restaurants. Front End customer service was fantastic. They were very friendly and courteous. Will definitely be staying again soon.

Helpful?
Thank Christiansmum
MCKINNEY
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 10, 2016

Why is there constant disdain from the customer service desk when, excuse me from saying, the customer is not immediately identified by there "appearance" as American...specifically as White or Black? My company headquarters is here so I have been visiting this location for almost two years. That means at least a dozen visits. And always it is the same... I... More 

Helpful?
Thank AL P
Felixrms, Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Good afternoon Mr. Parks, It is very disappointing to hear that you feel this way. I assure you our hotel staff is very welcoming to all of our guest. We do not discriminate against anyone. We take this matter very seriously. I would like to speak with you further in regards to this matter. I have seen your review on... More 

Boone, Iowa
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 24, 2016 via mobile

The staff was very informative and kind. The room was comfortable. Food was good as well. The biggest perk for me was the shuttle that runs within a few miles of the hotel. Got me where I needed to go! This will be my choice again when returning to the area.

Helpful?
Thank Thehc2007
Felixrms, Front Office Manager at Holiday Inn Farmington Hills/Novi, responded to this review

We would like to thank you for taking the time to complete this review. I am pleased to hear you enjoyed your stay with us. We are also pleased to hear your great feedback on our complimentary shuttle. It's something our staff takes great pride in, so we truly value your feedback. We hope you will visit us again. Sincerely, Felix R. More 

Saginaw, Mi
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 27, 2016

I stayed at the hotel in December of 2015 before a surgery at Henry Ford in West Bloomfield. I always look to the HIE when I travel and when we arrived we were not disappointed. The rooms were very clean and large. Front desk personnel were very friendly and helpful. At about 1030 I went to sleep only to be... More 

Helpful?
Thank jayball102
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please accept my apologies for the disturbance above your room! We hope you will visit us again. Sincerely, Michael R. More 

Palo Alto, California
Level Contributor
3 reviews
5 of 5 stars Reviewed February 12, 2016

~I was very impressed with the Management, the Cleanliness, the Comfortable Suite, the Delicious Breakfast & Dinners and the Front Desk Staff-(all were excellent)! ~ ~The Front Desk was very friendly, informative & helpful. ~Overall-the service at this Hotel was Excellent! ~I am an Elite Member & Business Traveler. ~~I loved this Hotel & will definitely stay here again, for... More 

Helpful?
Thank sophia661
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an Elite] IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Michael R. G.M. More 

California
Level Contributor
3 reviews
5 of 5 stars Reviewed December 23, 2015

The Staff was terrific. Their customer service, throughout the entire hotel was professional, kind & helpful, as I've ever encountered anywhere! The General Manager Mr Michael is an outstanding General Manager. He makes sure that this hotel runs consistently, with the Highest of Quality! There is a terrific restaurant with a marvelous, outstanding chef named Chef Shaun on site! The... More 

Helpful?
Thank Zofia15
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you so much for your review of our hotel and all the accolades you bestowed upon us and the hotel! We appreciate your loyalty as an IHG® Spire Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback.... More 

Ewing, New Jersey
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 6, 2015 via mobile

Stayed one night for a family gathering in town. I asked front desk for tooth brush and razor. When I opened razor it looked like it was used. Some leftover hair on the razor, seriously gross. Bathroom smelled and flushed leaked all night. TV remote was missing battery case. Beds were not good. Should avoid staying here, I guess next... More 

Helpful?
1 Thank NJ_Traveler_P
ziggy58, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for you not experiencing the type of quality stay the vast majority of our guests do! Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, M. Roberts, G.M. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn & Suites in Farmington Hills/Novi is a three diamond, full service, all suite hotel providing exceptional service, free wireless high-speed Internet and free local calls. We are conveniently located to I-696, I-275 and M-5. We have easy access to Livonia, Novi, Southfield and Detroit. The Holiday Inn Hotel & Suites Farmington Hills/Novi is the recipient of the 2007 Renovation Award. Everything has been designed for business and leisure travelers alike. Our meeting/banquet space accommodates up to two hundred people. Nearby offices include General Motors, Hitachi, Nissan, Tower Automotive, Magna and TRW. The nearby expressways allow quick access to local attractions and sports centers such as Greenfield Village/Henry Ford Museum, Ford Field, Palace of Auburn Hills, Twelve Oaks Mall, Detroit Casinos, Detroit Zoo, Founders Sports Park, Canton Sports Center, Compuware Arena and Comerica Park. We are the host hotel for the Rock Financial Showplace located only a few miles away. Attending the Great Lakes Art Fair, Int'l Gem & Jewelry, Mustang Memories All Ford Show or the W. Oakland Rib Cook Off & Family Fest at Rock Financial Showplace - our Direct Dial Phone located at RFS provides convenient complimentary shuttle service. Our team of highly qualified staff will provide nothing less than world-class professional, courteous and responsive service at the Holiday Inn & Suites Farmington Hills. ... more   less 

Additional Information about Holiday Inn Farmington Hills/Novi

Address: 37529 Grand River Avenue, Farmington Hills, MI 48335
Location: United States > Michigan > Farmington Hills
Price Range: $110 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Farmington Hills/Novi 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Holiday Inn Farmington Hills/Novi Hotel Farmington Hills
Farmington Hills Holiday Inn
Holiday Inn Novi
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