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Rooms clean but dated, bed very squeaky and a bit uncomfortable. Remote was broken so had some trouble adjusting volume on TV. Surprised that the rooms were single bed only. If you bring a family with you the only other option was a pull out...More
Response from Hannah P, Front Office Manager at Candlewood Suites East LansingResponded 1 week ago
Thank you for taking the time to tell us about your recent stay. I am sorry that you did not have the type of stay we are used to providing. I hope you give us a second chance to show you the type of experience...More
I am a senior traveler and I was kind of hesitant about staying near the College, but it was in proximity to where I was to meet up with a friend. Check-in was quick, fast, and clientele very friendly and accommodating. I particularly like Candlewood...More
Response from Hannah P, Operations Manager at Candlewood Suites East LansingResponded March 12, 2018
Thank you for your positive review! I'm so glad you were pleasantly surprised with our property and our staff. I hope you choose to stay with us the next time you're in the Lansing area.
Stayed here last year. Had trouble with the room, but they had a great outdoor pool which made it worth it. Went back this year, got checked in and unpacked. Went to the pool, only to find that it currently doesn’t exist. Feel like this...More
Response from Hannah P, Manager at Candlewood Suites East LansingResponded July 10, 2018
First of all, thank you for taking the time to tell us about your stay. Guest feedback is very important. I apologize for the lack of communication regarding the pool. While we are so excited the pool project is near completion, I understand your...More
My partner and I stayed here for 3 nights whilst on a trip visiting family.
The outer grounds and overall location of the hotel was very nice.. the rooms on the other hand were not.
Rooms are very outdated and smell. The walls are very...More
1 Thank Joleen89
Response from Hannah P, Manager at Candlewood Suites East LansingResponded June 28, 2018
Thank you for taking the time to let me know about your stay. I am so sorry you did not have a quiet and comfortable stay while you were here. It is our number one goal to ensure that each guest has the best...More
The rooms have VCRs in them...if that doesn't tell you something, the tags on the mattresses that show how old they are will. Oh, and the smell. Basically the place smells like it was fumigated then someone sprayed Glade everywhere to attempt to cover it...More
Response from Hannah P, Owner at Candlewood Suites East LansingResponded June 4, 2018
Thank you for taking the time to write a review. I am sorry your stay was not up to our expectations. We pride ourselves on cleanliness and excellent customer service. I hope you give us a second chance to show you the type of customer...More
Response from MichDr2015 | Reviewed this property |
I think it is quite close to it on Forest Road (less than half a mile). They don't offer free breakfast and you can use the MSU club to eat (which they give you complimentary passes to while staying at Candlewood Suites... More
I think it is quite close to it on Forest Road (less than half a mile). They don't offer free breakfast and you can use the MSU club to eat (which they give you complimentary passes to while staying at Candlewood Suites - not free though). So, if you are really interested in a good place then you would have to drive to a restaurant within a 2 mile radius.
We are located 2.4 miles from the Kellogg Conference Center. The Candlewood Suites is connected to MSU's private club, the University Club and as our guest you become a temporary member of the club. The University Club... More
We are located 2.4 miles from the Kellogg Conference Center. The Candlewood Suites is connected to MSU's private club, the University Club and as our guest you become a temporary member of the club. The University Club features a fitness center including indoor hot tub facilities inside each of the locker rooms. Access to the fitness center is $10 a day. Our guests also have complimentary access to the University Club outdoor pool during the summer season. Thank you for your interest in the Candlewood Suites. We hope to see you soon!
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"golf course is nicer - though in the distance you might hear the train"