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See all 4 hotels in Dundee

Best Western Dundee

249 reviews
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Traveler (32)
Room & Suite (9)
Pool & Beach (8)
Overview
  • Excellent27%
  • Very good33%
  • Average23%
  • Poor9%
  • Terrible8%
Travelers talk about
“bunk beds”(28 reviews)
“water park”(159 reviews)
“splash universe”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)Write a Review
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Traveler rating
69
77
58
23
22
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LanguageEnglish
69
77
58
23
22
Show reviews that mention
All reviewsbunk bedswater parksplash universeindoor waterparkkids eat freehotel poolsnack shackmini vacationat noonbreakfast buffetget awaya lot of funon dutybig slidesbob evanshot tub arearoom was spacious and clean
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1 - 5 of 249 reviews
Reviewed 2 weeks ago

Person making reservation dose not pay attention TAYLOR specifically then they will lie for each other to try to confuse you and charge you more money. Don't let them do it! They record the reservation so neither party should be able to lie about what...More

Review collected in partnership with Best Western
Thank hornerfamily1
Response from SplashStaff, General Manager at Best Western DundeeResponded 2 weeks ago

Thank you very much for taking the time to provide us valuable feedback. We can assure you that our team does not lie to customers but I do apologize for the confusion with your reservation and we have shared this feedback with the department heads...More

Hotel's Favorite
Reviewed August 21, 2017

Check in was easy and we were amazed how CLEAN the Hotel ,rooms and yes even the curb appeal.The room was very clean and well stocked with towels and linen was fresh.Each staff member we passed was polite .We left to go to water park...More

Thank John R
Response from SplashStaff, General Manager at Best Western DundeeResponded December 14, 2017

Thank you very much for taking the time to spend quality time with your family at Splash Universe resort. We strive to provide a safe, clean, friendly, well maintained and FUN resort and it looks like we were able to hit all of those goals...More

Reviewed 3 weeks ago

This hotel has a very warm inviting appearance and interior decor. The staff are always happy and extremely helpful. This hotel has become my default place to stay when I am traveling and end up within 50 miles or so.

Review collected in partnership with Best Western
Thank coreyh974
Response from SplashStaff, General Manager at Best Western DundeeResponded 2 weeks ago

Thank you very much for taking the time to provide us with a 5 Star review and generous feedback. We truly appreciate being your "Go To" hotel and we look forward to your next visit!

Reviewed November 4, 2017 via mobile

During the summer, our family visited Splash Universe in Dundee, MI. The water park was clean and had fresh towels available. The water jungle gym was a huge hit with our 5 year old son! He also enjoyed the big slides with Mom and Dad!...More

Thank trisha25teacher
Response from SplashStaff, General Manager at Best Western DundeeResponded December 14, 2017

Thank you very much for taking the time to give us a 4 star review. We love to hear that the kids had a blast, that is all that matters. We look forward to seeing you and your family again very soon!

Reviewed October 30, 2017 via mobile

We took several kids in our extended family 2 birthdays and booked 2 bunk rooms. I was pleased that they were able to honor our request to have them side by side. We also were very close to the water park and our car. Facility...More

Thank Sara T
Response from SplashStaff, General Manager at Best Western DundeeResponded December 14, 2017

Thank you very much for visiting us at Splash Universe Resort and choosing to spend your special family event with our team. We truly appreciate all of the positive and constructive feedback you provided to us and we have shared it with our entire team....More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Room Service
Dry Cleaning
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Center with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
$87 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$87 - $160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (32)
Room & Suite (9)
Pool & Beach (8)
Hotel & Grounds (22)
Family and Play Areas (3)
Questions & Answers
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Jessica S
March 30, 2017|
AnswerShow all 2 answers
Response from Shari B | Reviewed this property |
we did have a fridge and microwave but I requested this in advance when I called to reserve
0
Votes
Room Tips
"had a first floor room and was in the front of hotel but did not hear outside noise"
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"The room was very nice; it was just too noisy to enjoy...Just don't go during a regular break from school"
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"Save your money and go elsewhere."
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"Second floor is the best."
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