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AmericInn Lodge & Suites Saugatuck - Douglas

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AmericInn Lodge & Suites Saugatuck - Douglas
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173 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Chicago, Illinois
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What I liked about the AmericInn: the bedding and pillows were surprisingly very comfortable. We brought our dog (they have several dog friendly rooms) and no one bothered us. The water pressure in the shower was awesome. The air conditioner in the room worked great. There was also a pool and hot tub that we did not check out so... More 

Helpful?
1 Thank LovesToTravel228
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We were met at the front desk by a very rude women who was busy having a personal conversation on her cell phone. Her was face was covered in piercings. If I wanted to talk to something with a bull ring in her nose I would have went to a farm and talked to the cows. The General Manager was... More 

Helpful?
1 Thank janecarter22
1 review
2 of 5 stars Reviewed 3 days ago NEW

Room was very smelly and damp. Bought a can of Lysol and it did not help. The extra pet fee should be spent on weekly carpet steamcleaning. The facility, staff, mini breakfast, pool area and nite snacks were good. Pricey but its one of the only pet friendly places near the beach.

Helpful?
Thank Robert M
Blissfield, Michigan
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stay at AmericInn often when visiting the Saugatuck/Douglas area. We have for several years. The manager goes out of her way to be accommodating and the housekeeping staff is always polite and prompt. Good location outside of the activity and hustle and bustle but still right there for late night runs for Kilwins. ;). They offer breakfast but we... More 

Helpful?
Thank zaluly
AmericInn-Douglas, General Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

We love having you here!! We are glad you enjoy the hotel and hope to see you more often:) Remember the fall colors around here are to die for. I am always around to help give you ideas on day trips in the area. Thank you for your response, we appreciate you as our guest. Thank you again! -Lisa Lynch... More 

Michigan
Level Contributor
126 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We arrived at 2:30. Nobody was in the Lobby & the gal behind the desk said we were the first to check in & all the room were done & cleaned. So we checked in. The couple we were waiting for came & asked us if they charged us the "early check in fee" of $15, which we then asked... More 

Helpful?
Thank traveldak
Dearborn Heights, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We have stayed at the AmericInn for the last 4 years, at least twice a year. The place seemed dirty. Our room was stall and the carpet seemed humid wet. Also looked like the room hasn't been vacuumed in a week. They have a nice breakfast in the morning, that also looked like that it hasn't been vacuumed in a... More 

Helpful?
1 Thank bevsullivan924
1 review
1 of 5 stars Reviewed 2 weeks ago

WAY overpriced, Double charged us for 2 nights stay, indicate they will credit us and a week still nothing. And of course cant get a hold of anyone no one answers the phone! Stay Away! Staff sleeps in the lobby!

Helpful?
Thank Deborah M
AmericInn-Douglas, General Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

I will look into this for you, please contact me on my business cell phone at 269-369-2699. Thank you and I am sorry for this mistake on our part -Lisa lynch More 

Chicago
1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel from late Friday night 7/29 until Sunday 7/31. During our stay, your staff was unbelievably rude to both myself and other customers. On Saturday morning, one of your staff members barked at myself and other customers that the reason many items in the breakfast area were missing was because someone had quit and left her... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank stephenbY5238SO
AmericInn-Douglas, General Manager at AmericInn Lodge & Suites Saugatuck - Douglas, responded to this review

I do apologize for how you were treated at the hotel. We do appreciate our guests and I am so truly sorry this has ever happened. I will look into this quickly and make sure it NEVER happens again. Please contact me on my cell so I can speak to you personally about this. 269-369-2699 Thank you -Lisa Lynch General... More 

Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This motel is right on the edge of Douglas. It is the only chain motel in the area and feels like just that. There was nothing wrong with the stay but also nothing special or memorable, just your typical cookie cutter chain motel. Even though it is on the edge of town it is still an easy drive to downtown... More 

Helpful?
Thank Cardboys
North Riverside, Illinois
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 30, 2016 via mobile

I stayed here 2 nights during the week for a quick first trip to the area. It is the first hotel when entering the city of Douglas. The young lady at the front desk was super nice and provided me with a map of the area. The lobby area was very cute and cozy. There is a seating area where... More 

Helpful?
1 Thank lilmissg17
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about AmericInn Lodge & Suites Saugatuck - Douglas

Address: 2905 Blue Star Hwy, Douglas, MI 49406-5298
Location: United States > Michigan > Allegan County > Douglas
Price Range: $95 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — AmericInn Lodge & Suites Saugatuck - Douglas 2*
Number of rooms: 45
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Also Known As:
Americinn Lodge & Suites Saugatuck _ Douglas Hotel Douglas
Americinn Lodge And Suites Saugatuck _ Douglas
Americinn Hotel Douglas
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