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Doubletree by Hilton Hotel Detroit-Dearborn

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Doubletree by Hilton Hotel Detroit-Dearborn
Doubletree by Hilton Hotel Detroit-Dearborn
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1,339 Reviews from our TripAdvisor Community

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Showing 1,321: English reviews
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PA
Reviewed 3 days ago NEW

I stayed at the Doubletree for a meeting; the hotel staff, particularly Devin and Ian in the banquet department, made my stay very enjoyable. They went out of their way to assure the meeting room was perfect, help me set up my AV, and were very attentive to the needs of all the attendees.

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Helpful?
Thank Joel C
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for providing an opportunity to serve you. I am glad to read that your Doubletree experience was excellent. Your comments will be shared with the team and Devin and Ian will be recognized for their outstanding service. Thank you again and we look forward to your return visit. Sincerely, Vijay Chauhan

Ottawa, Canada
HOTEL’S FAVORITE REVIEW
Reviewed January 7, 2017 via mobile

I chose to stay at the Doubletree Dearborn because I needed to be close to DTW Airport, I wanted a hotel with a restaurant and a Hilton Honors property. The hotel is a 15 minute drive to the car rental drop-off. The hotel offers a shuttle service. The restaurant/sports bar has lots of TVs and was fairly busy the night...

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Helpful?
Thank Sweethome71
About Hotel's Favorite Review
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you very much for choosing to stay with us. I am glad that you enjoyed the various amenities we have to offer and also the room. The hotel has gone through a complete multi -million dollars renovations and is a great place for travelers who in the in the area for business or leisure. We look forward...

Greensburg, Pennsylvania
Reviewed 4 days ago NEW

Hilton should be embarassed!! I have never given a bad review but this hotel was terrible! Unsupervised kids in the pool, fights in the hall all hours of the night, and no food on the buffet for breakfast!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Kristineg4
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Kristine, Please accept my sincere apologies for not meeting your expectations during the stay. We strive to provide an excellent experience to all our guest. Your feedback is very valuable and will be considered as we work to improve our guest experience. Sincerely, Vijay Chauhan

Detroit, Michigan
Reviewed 4 days ago NEW

I was charged 2 times for 1 night stay and have not got this issue resolved, no one apologized for my inconvenience. I have had over 400 charge to my card for one night stay, and my bank is asking for this location to send information and they have not confirmed the sent it

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 7ravenh
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am very sorry to read that we failed to meet your expectations. Your feedback is very valuable for us to work continuously to remove the service deficiencies you encountered. I am emailing you separately to get the credit card issue resolved quickly. Sincerely, Vijay Chauhan

Saranac, Michigan
Reviewed 4 days ago NEW

Our experience was horrible and so were lots of others. The restaurant had no food to serve for either dinner or breakfast. You will wait for over an hour at dinner and the breakfast buffet at least 30 minutes. Room - heat never made it to temp and bed was uncomfortable to say the least We will never be back

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karl J
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for writing a review. Please accept my sincere apologies for not meeting your expectations. Your comments are very valuable and will help us to take steps and prevent the service issues you encountered, happening in the future. I want to earn your trust back and I hope you will reconsider staying with us again in future....

Kalamazoo, Michigan
Reviewed 1 week ago

The lobby is absolutely gorgeous and the staff was very polite and helpful, HOWEVER, there could have been a better variety of television channels and the cleanliness of the halls and ice machine area could have been better. Lastly, the walls are so thin I could hear my neighbors conversations and there tv over my own. I rated the room...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank anickaw
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for writing a review of your experience. Your feedback is very valuable and will be considered as we work continuously to improve our guest experience. I hope you will provide us with another opportunity to serve you in future. Sincerely, Vijay Chauhan

Woodhaven, Michigan
Reviewed 1 week ago

Great stay..we needed a hotel when the storm hit and among our top choices the double tree waa available..im pretty picky when it comes to my daughter and wife and hotels...it has to be very comfortable for them and the dearborn double tree met my expectations..i was placed on the hilton honors flooor (member)..and i was not in any way...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank timothycG7405DC
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for staying with us and writing a review of your experience. I am glad to read that you enjoyed the our Doubletree cookies and that your stay excellent. We look forward to your return visit. Sincerely, Vijay Chauhan

Elkhart, Indiana
Reviewed 1 week ago via mobile

I stayed three nights at the Doubletree Hotel. Beds and furnishings were worn and in need of replacement, especially for the price. Parking is provided free but not plentiful. They offer a breakfast for around $12 per person which is steep for what is offered.

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Helpful?
Thank 1978dd
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for writing a review. We strive to provide an excellent experience to all our guests. Your feedback is very valuable and will be considered as work continuously to improve our guest experience. I hope you will provide us with another opportunity to serve you in fiture. Sincerely, Vijay Chauhan

Detroit, United States
Reviewed 1 week ago

This place is fantastic... really nice facility & the front desk is AWESOME. Especially Josh. Everything was against me and they just made everything better & better. They didn't do anything "extra" but were just really cool and easy going even though they were slammed with calls and were completely booked. And although they were really frazzled and wore out,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank juleenp2017
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for writing a review. I am thrilled to read that your stay was excellent. Josh will be recognized for his outstanding service. We look forward for you to be back with us in not so distant future. Sincerely, Vijay Chauhan

Dearborn Heights, Michigan
Reviewed 2 weeks ago

Room was clean and quite, but toilet had to be flushed twice to work properly. I booked this on short notice due to home power outage. I didn't realize the room didn't have a microwave, but since it's full service hotel maybe they never have them in the rooms. No coffee was available in the lobby and the snacks seemed...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lauriedO8466DG
Vijay C, Manager at Doubletree by Hilton Hotel Detroit-Dearborn, responded to this review

Dear Guest, Thank you for writing a review of your Doubletree experience. I am sorry that we did not meet your expectations during your stay. I just want to clarify that we are located in Detroit and not Dearborn and that's why there is Detroit City tax. Your feedback is valuable and will be considered as we work continuously to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel Dearborn near the suburban west Detroit town of Dearborn, Michigan, is only nine miles from downtown Detroit and minutes from Detroit Metro Airport (DTW). Our distinctively new, full-service hotel is conveniently located off the Southfield Expressway at Ford Road, with easy access to I-94, I-96 and all major Detroit-area thoroughfares. ... more   less 

Additional Information about Doubletree by Hilton Hotel Detroit-Dearborn

Address: 5801 Southfield Expressway, Detroit, MI 48228
Location: United States > Michigan > Detroit
Price Range: $131 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Detroit-Dearborn 3.5*
Number of rooms: 347
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Booking.com and Jetsetter so you can book your Doubletree by Hilton Hotel Detroit-Dearborn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Detroit
Detroit Doubletree
Hotel Style:
#2 Best Value Hotel in Detroit
#5 Business Hotel in Detroit
#6 Family Hotel in Detroit
#8 Romantic Hotel in Detroit
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Hotel Detroit-Dearborn staff and other travelers.
15 questions
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Questions? Get answers from Doubletree by Hilton Hotel Detroit-Dearborn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check schedule ahead of time, very popular locally.”
 of 5 bubbles kjmckay3, 3 weeks ago | Read review
“Any room offered will be plush and welcoming! ~Susan from Illinois”
 of 5 bubbles SusanReedTypinski, 3 weeks ago | Read review
“All rooms at this location have a mini fridge in the room!”
 of 5 bubbles 21amief, 3 weeks ago | Read review
“No real advantage from my perspective”
 of 5 bubbles BasketCase24, Oct 6, 2016 | Read review
“Wheel chair accessible rooms a plus.”
 of 5 bubbles deborahsG967FY, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question