DoubleTree by Hilton Hotel Detroit - Dearborn
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About
#5 of 40 hotels in Detroit
Location
4.2
Cleanliness
4.3
Service
4.3
Value
4.1
The Doubletree Hotel Detroit/Dearborn near the suburban west Detroit town of Dearborn, Michigan, is only nine miles from downtown Detroit and minutes from Detroit Metro Airport (DTW). Our full-service hotel is conveniently located off the Southfield Expressway at Ford Road, with easy access to I-94, I-96 and all major Detroit-area thoroughfares. Hotel Features Include The unique Great Room, a great place to meet, relax, watch TV, and stay connected over cocktails or a cup of Starbucks coffee, Classic presentation in a casual atmosphere and nouvelle cuisine at the grille39 restaurant, serving breakfast, lunch and dinner daily, Our well-equipped fitness center, indoor pool, and whirlpool, where guests can keep a good health regimen, Over 12,000 square feet of versatile, state-of-the-art meeting space including an elegant ballroom that can accommodate as many as 800 people, Convenient 24-hour business center.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
On-demand movies
Safe
Bottled water
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish, Arabic
Location
Contact
5801 Southfield Expressway, Detroit, MI 48228
Getting there
Rental CarsSee rental cars from $62/day
2241Reviews27Q+A100Room tips
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Hotel has easy access and parking, Welcomming capacious lobby with amazing courtsey from front desk , Aubrey helped us sort out the reservation that was messed up by expedia in a timely manner. Pool looks nice but we didnt use. Rooms are clean and updated. Everything we expected and more from our stay- very pleased and definetly recommend for families and business.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
The service at this property is superb. As a frequent traveler, it stands out. I was only booked for 3 nights originally but ended up extending for another 3 over the long holiday weekend and bringing my family because they're so great here. In particular, the Director of Operations Maynk Toprani (My-Unk) is so warm and friendly. He's compassionate, humble and above-all hospitable. It sets the tone for the entire team. Our favorite things about the hotel: it's the closest corporate-class hotel to both Ford and AAA Headquarters. Family-friendly with an nice indoor pool. Gated parking, plenty of space. Large property, so no overcrowding. RELIABLE airport shuttle. Very quiet. Starbucks onsite. Restaurant onsite. Early check-in, when available, and 12-noon check out. The rooms are spacious and have a larger-size mini-fridge and small freezer. I believe you can request a microwave as well -- but we just used the one located by the ice machine. The beds are comfortable. WiFi is fast and free ... suitable for remote working. Overall, we felt very at home here and had a great stay. We ordered carryout at their restaurant, Grille 29, one night. The chicken tenders and grilled chicken caesar salad were good. The lobby is nice and big as well, so when it is busy it doesn't feel crowded. I can't emphasize enough how much of a help Maynk was during our stay! If we needed anything, he made it happen. He worked with us to check-in early, due to extenuating circumstances, and connected me directly with his Director of Sales to discuss future event space rental. We felt like VIPs here. Thank you to the entire staff for an unexpectedly pleasant stay.…
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: Request Myank (My Unk) upon check in for great service. He will help you get the best room to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RYLAN OWENS, Marketing at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded Jul 14, 2021
Michelle, Thank you for sharing feedback about your stay! We are so happy to hear your stay exceeded standard thanks to Maynk. Maynk is a great leader here at the DoubleTree. Our mission is to make our guests feel at home when they stay with us, and we are glad to see you were able to experience that. Your kind words mean the world to our team. We hope to have you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff were all polite and responsive. The accommodations were impeccably clean. The ambiance in the main lobby was nice. The hotel is located within short driving distance to several nice places to eat, and a mall. I would rate my stay a 9/10. Great job!
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 1 week ago
Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree Dearborn Experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At the end of January I was on my way to Indianapolis for a work conference. I had a layover in Detroit. It was snowing very heavily all day so unfortunately most flights got canceled and I was stuck. My luggage had already been forwarded to Indy. Hotels in the area were full due to the massive amount of canceled flights. I found that Doubletree had room. I was so happy because it had been a very long, tiresome day. I did some homework then went to sleep. The next morning I woke up early and took the shuttle to the airport. The experience was a good one until I received an email from the hotel claiming that I had smashed the television. I was shocked because when I left the room it was in perfect condition. I called the hotel and the person I talked to stated that the email was probably a phishing scam and to avoid clicking on any links. I told him that there was just a jpeg of a random broken tv. He told me to contact my credit card company which I did. The charge was taken off until a few weeks later when it was reapplied because Hilton claimed that the damage was legit. When I called customer service for Hilton they told me that not only did the report say I had broken the tv, but it stated that I had lit the bed on fire. I called the hotel. I explained that I did not damage their room. They emailed me back claiming that I had never talked to them about the email showing damage even though I told them that I have that call on my phone records. They would not remove the charge. I asked if they had proof that there was no other person who entered my room between the time I left and when they emailed me about the damage. The manager stated, " I will not discuss that with you." I filed a complaint with the BBB. Hilton's response now claims that I smashed a television, broke the bed, and lite the comforter on fire with candles. I did not have candles. I didn't even have a case for my contact lenses because again, my luggage was in Indy. They are also reporting that I spoke openly with the manager about the damage. Which isn't true because I didn't cause any damage in the room. I am a mother of 3 in my 30s, graduate student, and a Physical Therapist Assistant / Parkinson's Disease specialist. I got snowed in on my way to a work training and spent the night all by myself. The hotel refuses to show me proof of the damage they are claiming but have charged my credit card $1000 for room damages. I am afraid that they targeted me for a scam because I was traveling alone from out of state.…
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Date of stay: January 2023Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 2 weeks ago
Hello Cassiew816, We have gone through your comments sent to us in your email dated 16th Feb 2023 and would like to bring the following to your kind attention: You checked in into Room #201 on 25th Jan 2023 You checked out from Room #201 on 26th Jan 2023 We observed the broken TV immediately after you checked out on 26th Jan 2023. We charged your Credit Card for the broken TV on the same day on 26th Jan per hotel rules. We also notified you through email on 26th Jan that the TV in your room was found broken after your departure and also sent a photo of the broken TV. We did not hear anything from you for 3 weeks until we received this email of yours dated 16th Feb 2023. We would like to confirm you that our Hotel takes all actions necessary to prevent any wrong charge to any of our guests under all circumstances and did so in this case too. In this case our Housekeeping, Engineering and Front Desk worked together before confirming that the TV was found broken immediately upon your departure. I am sorry that my investigate did not prove otherwise.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can’t thank the Doubletree staff (Timothy, Aubrey, Diego, Karen) enough for making my short stay here perfect. I have never been to a hotel with the level of customer service this staff presented. The entire team truly goes the extra mile to make sure you’re welcomed, comfortable, and that all your needs are met. The shuttle service is a bonus and a lifesaver! Big thank you to Diego for looking out for me and ensuring I got to the airport safely following a huge snow storm. And thank you, Karen for your kindness and hospitality! If you want a place to stay where you’re more than just a number… this place is it!
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Date of stay: March 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree Dearborn Experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had reservations since Nov. to attend a convention. We arrived at 4:30 pm on Feb 23 and waited for over 12 hours to get a room. Management kept stringing us along saying it would be just 2 more hours until our room was clean and ready. After a fire alarm, which took over an hour, standing outside in the cold, half of the staff disappeared! After waiting for 6 hours, we asked to make our own beds in empty rooms ourselves rather than wait any longer, but this was refused. We were told by the front desk clerk this situation was because of an ice storm and people had stayed over and refused to leave. Finally at 2 AM the convention security head begged hotel management for pillows and blankets so we could bunk down on the floor in the lobby and meeting rooms. My husband and I are disabled so this was very uncomfortable. He needs a ventilator / C-PaP so fortunately he had access to electricity. There were over 30 people waiting all night for their rooms. Some were elderly, handicapped, or families with small children. We were given $15 off drinks in the lounge but offered no other compensation. We finally got our room at 4:30 AM. This was bad for me because I had to give a presentation for the convention early that morning. We found then that the fifth floor was mostly empty. Cleaners said they had just come to work on the day shift. It turns out there were rooms available but not enough staff to clean and prepare them. The hotel was severely understaffed for most of the weekend. Bartender Mr. Tyrone went above and beyond to serve people long after his shift was over. The hotel staff that were there worked hard and did a great job. This was really bad planning when the hotel managers knew they had a convention of 500- 600 people for the weekend.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 2 weeks ago
Thank you for taking the time to share your experience about your recent stay at our hotel. Rest assured our team will look into each issues you brought to our notice.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was there for a convention. booked the shuttle from the hotel. Shuttle driver says no one told him. It was off so I’m in a freezing vehicle and then he got a bing for low gas. We’re chilling (literally) at the gas station. So to add to the saga he didn’t help me in with my bags which is fine I can do my own. At one point we’re driving 70 miles an hour half a car length away from somebody. Then he almost took the wrong exit and swerved so much I was concerned. this last part was the worst with my last bag he takes it down when I try and take it from him he pulls it back from me. "What no tip?" he asks. It was very bullying and threatening. I was expecting it though, so I handled it just fine however, it shouldn't have to be handled. I was on the shuttle alone with him. I went for the supper buffet at 7:30pm. Nothing posted it was ending at 8pm (sign was down). Many items gone: desert, chicken, beans. I get a round, thinking more will come. It doesn't. I ask, they say it's done. I go to the front desk they chastchize me that I am complaining and it's 7:55pm (Because I waited). They offer to give me 20% off my bill and that someone will come take my order from the dinner menu. 32 minutes later no one came. It took my friend 13 minutes to get mayonaisse for her burger. People who booked rooms months in advance for this convention didn't get rooms until 1am-3am do to 'issues'. Do not recommend.…
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Date of stay: February 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 2 weeks ago
Thank you for taking the time to share your experience about your recent stay at our hotel. Rest assured our team will look into each issues you brought to our notice.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Will never stay here again was giving two different prices and never gave my deposit back! Called in and man at desk was very rude and impolite told me that the person that booked my room was new and didn’t give the rite information
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 2 weeks ago
We would like to confirm that our hotel takes all actions necessary to prevent any wrong charges to any of our guest under all circumstances and did so in this case too. Per hotel policy a hold of $100 for incidentals. However, in your case as a special gesture we did not even hold that amount on your credit card at check in. The breakdown is Rate $204.13 + tax $30.62 total $234.75. Please see your final receipt that was forward to your email on 02/19/23. You will kindly noticed we charged you only $234.75. We hope that this information brings more clarity and we thank you for staying with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is disgusting. Filthy and dishonest, the dust in our room was unbelievable, about a centimeter out from the wall. Dust bunnies. Mold and dust made my eyes and lungs burn and caused an attack. There is mold in the HVAC vents, conference rooms, there is wet carpeting, shower fan didnt work in our room, visible mold in the shower vent of a friend's room. They try to cover up the mold smell with heavy scent sprayers near the elevators. Sofa bed was disgusting and unsleepable. No sheets. This place is a biohazard. There was an electrical fire in the main building and there was no alarm warning in the guest rooms. Our "alarm" was staff shouting and knocking once on the door. We barely heard it. Oh and friends of ours had their catalytic converter off the CAR STOLEN. Security is useless. One of the worst hotels I have ever stayed at. Management- don't bother me with a "Dear Guest" reply. Do us both a favor, save your breath and GFY instead.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 2 weeks ago
Thank you for taking the time to share your experience about your recent stay at our hotel. Rest assured our team will look into each issues you brought to our notice.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juliana from Grill 39 in the hotel went above and beyond for my 3yo today! She overheard her becoming upset due to them not having the waffle maker out. She made my baby 3 pancakes in the back! Love her! Such a great person!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Julius Wade, General Manager at DoubleTree by Hilton Hotel Detroit - Dearborn
Responded 2 weeks ago
Thank you for taking a moment to share your experience. I am happy to hear you found the Doubletree Dearborn Experience to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$133 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree detroit, detroit doubletree
LOCATION
United StatesMichiganDetroit
NUMBER OF ROOMS
347
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Claim Your ListingDOUBLETREE BY HILTON HOTEL DETROIT - DEARBORN $118 ($̶1̶3̶0̶) - Updated 2023 Prices & Reviews - MI
Frequently Asked Questions about DoubleTree by Hilton Hotel Detroit - Dearborn
Which popular attractions are close to DoubleTree by Hilton Hotel Detroit - Dearborn?
Nearby attractions include The Henry Ford (2.1 miles), Greenfield Village (2.1 miles), and Henry Ford Museum of American Innovation (2.1 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Detroit - Dearborn?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Detroit - Dearborn?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at DoubleTree by Hilton Hotel Detroit - Dearborn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Detroit - Dearborn?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Detroit - Dearborn?
Conveniently located restaurants include Giovanni's, Buddy's Pizza, and Al Ameer Arabic Restaurant.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Detroit - Dearborn?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does DoubleTree by Hilton Hotel Detroit - Dearborn have airport transportation?
Yes, DoubleTree by Hilton Hotel Detroit - Dearborn offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Detroit - Dearborn?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Detroit - Dearborn offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Detroit - Dearborn?
The staff speaks multiple languages, including English, Spanish, and Arabic.