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The Westin Detroit Metropolitan Airport

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2501 Worldgateway Place, Detroit, MI 48242
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Traveler (392)
Room & Suite (191)
Dining (67)
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 03/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Detroit Metropolitan Airport
Updated 03/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 39 hotels in Detroit
Location
4.8
Cleanliness
4.7
Service
4.4
Value
4.1
GreenLeaders Gold level
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Hotel links
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Location

Full view
45Car recommended
Grade: 45 out of 100
39Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
1697Reviews42Q+A100Room tips
Traveler rating
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Nyomi wrote a review Sep 2022
4 contributions7 helpful votes
Our flight got delayed, delayed, then finally cancelled.. so, instead of getting an Uber to take us to and from a hotel, we decided to get a room right at the airport. Fairly pricy, but clean and comfy. They allowed late check-out, which was very helpful due to our new flight time, and you have your own TSA check-in line when returning to the airport. It was very convenient. The atrium area is also beautiful. I would stay here again if in the same situation.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Rooms either overlook the atrium area or the airport.. obviously, the atrium is a better view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Reed, General Manager at The Westin Detroit Metropolitan Airport
Responded 2 weeks ago
Dear Guest, Thank you for being with us and we're thrilled to have had the chance to serve you. Wonderful to understand you were able to take in the many conveniences we can offer, as a truly "in-terminal" hotel. We look forward to hopefully welcoming you back in the future. Stay well, John R.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kai-fish35 wrote a review Sep 2022
St. Petersburg, Florida35 contributions13 helpful votes
Hotel's Favorite
Great hotel, convenient and clean. They have a security gate inside the hotel which allows you to go through without a line. That’s a nice feature. They have resumed room service and wow…it was very, very good. Came to the room hot and fresh. We ordered a spicy chicken sandwich that was to die for. A Caesar salad and peach cobbler. All were top notch! Don’t miss the Westin room service and order the spicy chicken sandwich. I don’t like too much spice and it was just perfect!
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: The Westin is in the McNamara Terminal. If your flight leaves from the North Terminal then you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Reed, General Manager at The Westin Detroit Metropolitan Airport
Responded 4 weeks ago
Dear Guest, Thank you so much for being with us and providing this feedback. We're thrilled to have been able to welcome and serve you while on property with us. Please know we will share with the team and thank you again for choosing us for your travel needs. Stay well, John R.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ddrw wrote a review Sep 2022
Manitou Beach, Michigan166 contributions44 helpful votes
Beautiful hotel conveniently located in the McNamara terminal. Very expensive accommodations. Room was clean. HVAC was only moderately effective in cooling the room. The only accessories in the bathroom was one small bar of soap. Nothing else. Discussion with the front desk on this revealed no interest from the front desk to address it. We booked the room for two occupants but there was only one bath robe. Geez! Dinner at their restaurant was expensive and disappointing. Their “gourmet chicken gumbo” was not prepared by the chef, as we were originally told. It was from a can (per the waiter) and just barely heated. Not very tasty and had virtually no chicken. The “superfood” salad was ok, but very small. Had an order of French fries to help fill us up. Likely will NOT book this hotel again.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shaytino wrote a review Sep 2022
Brooklyn, New York34 contributions34 helpful votes
The Westin is extremely convenient when flying out of Detroit. Although, the hotel is old, stuffy and in desperate need of a remodel. I would definitely suggest staying somewhere else. The lobby is wonderfully decorated. The rooms however need to be updated.
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Date of stay: September 2022Trip type: Traveled on business
Room Tip: Convenient but old and stuffy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Reed, General Manager at The Westin Detroit Metropolitan Airport
Responded 4 weeks ago
Dear Guest, Thank you for being with us and taking a moment to provide this valuable feedback. Certainly wonderful to understand your positive experience within our public space/lobby. Our guestrooms were part of a complete renovation only 5 years ago and we believe they remain current, stylish and most importantly clean. We will however utilize this feedback to understand where we can continue to elevate the guestroom product and I apologize for any shortcomings you may have encountered. Thank you again and hoping we may welcome you back in the future. Stay well, John R.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
southerntraveler1989 wrote a review Sep 2022
Ruston, Louisiana70 contributions68 helpful votes
You walk in and it looks like you are in a sci-if movie. Very cool! If flying out of Detroit, a must stay. Rooms were nice and next door to each other with a connecting door (mother loved that). Crib was a crib with bars, not a pack and play. Clean rooms with comfortable beds and very nice linens. Bellman was a god send - took us and luggage from room to the check in— worth the price and much more to weary travelers. Highly recommend and will return if back in Detroit.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Reed, General Manager at The Westin Detroit Metropolitan Airport
Responded 4 weeks ago
Dear Guest, Thank you for being with us and thrilled we were able to serve you. Wonderful to hear we were able to deliver the many aspects you note, of which the team takes great pride in. Thank you again for taking a moment to provide this valuable feedback. Stay well, John R.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mmb268 wrote a review Aug 2022
10 contributions4 helpful votes
Had a quick trip to Detroit on the tail end of my Cleveland trip. We flew in at night and stayed at the Westin Detroit Metropolitan Airport since our flight was getting in so late. The hotel staff greeted us warmly, and loved the atrium of the hotel. You wouldn't even know you were in an airport! We order room service and it was absolutely delicious. The next day we were seeing a Tigers day game, and then flying back out. The front desk held our bags and we were on our way. Overall, would definitely stay here again if I was visiting Detroit or the surrounding areas!
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Reed, General Manager at The Westin Detroit Metropolitan Airport
Responded 4 weeks ago
Dear Guest, Thank you for taking a moment to provide this feedback and we're thrilled to have had the chance to serve you. Hoping your time downtown and enjoying the Tiger game was great! Stay well, John R.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Resort15859 wrote a review Aug 2022
St. Augustine, Florida10 contributions16 helpful votes
The 3 C's at this Westin: Clean, comfortable, and convenient! The bed and bathrooms were clean and updated. The white sheets, fluffy pillows and towels, and down comforter were wonderful. The bathroom was spacious, clean, and had the rainfall shower head. Plenty of hot water. Being right at the airport was super convenient. No shuttles and no getting up ridiculously early for an early flight. TSA check in is RIGHT THERE. No wait. Just perfect! THE place to stay in Detroit.
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Date of stay: August 2022
Rooms
Sleep Quality
Trip type: Traveled on business
Room Tip: I overlooked the runway. Super insulation. No airport noise at all.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cabboiar wrote a review Aug 2022
Columbus, Ohio39 contributions27 helpful votes
I missed my flight and being at the Westin helped. The desk was friendly and listened to my horrible experience. I was starving and ate at the Reflections bar and I was grateful that they were still open. The hamburger was done to my liking and the fries were perfect. The service was wonderful. Kimberly and Alana were efficient and so friendly that it helped me calm down. Alana said you are home now, so sweet . And Kimberly got my food out quickly and they helped me relax. I was missing my flight to Europe, missing my excursions and may even miss the boat but my stay at the Westin was great.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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T S wrote a review Aug 2022
Cincinnati, Ohio13 contributions12 helpful votes
We stayed after flying in from Europe. There weren't the amenities or services to justify almost the $500 we paid. No slippers for the 1 robe (we had 2 people in the room!), no mouthwash, 1 small bottle of lotion (again, a room with 2 people!), 1 bar of soap (again, a room with 2 people!), no stocked mini-bar, no newspapers (not even for purchase), no club lounge only a lobby pantry shop that was mostly empty, and no turndown service. The shampoo, conditioner, and body wash toiletries that you expect had been replaced by units mounted on the water that were half empty. Instead of bottles of spring water (even noncomplimentary bottles that we could buy) the hotel provided bottles of purified water. Compare that with the 3 Westins and 1 JW Marriott during our European vacation. We paid around the same rates. At each hotel we received turndown service, robes and slippers, newspapers, all of the expected toiletries, and just more elevated service complete with gracious welcome amenities in our room that ranged from wine to fruit to gourmet cheese. Our status in Bonvoy was recognized and there were notes from the management. Club Lounges were open. Sometimes airport hotels are a lesser standard but that never used to be the case at the DTW Westin. We before when many of the extras that are now missing were provided. Bonvoy status used to get some recognition. Westin is supposed to be an upscale brand within Bonvoy. There should be consistency between the experiences. It felt like a bean counter cut the extras that because the services & amenities almost every other Westin provides (plus comparable hotels like JW Marriott) were missing. Next time we will save $300 and stay at the Sheraton or Marriott a short shuttle drive away.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Reed, General Manager at The Westin Detroit Metropolitan Airport
Responded Aug 15, 2022
Dear Guest, Thank you for taking a moment to provide this feedback. We truly appreciate your loyalty to Marriott and for choosing our property, of which we were thrilled to have you with us. My apologies for any shortfall towards your expectations and offerings. Please note that all aspects that you note are indeed supported by our Westin brand standards, of which we execute 100% and may differ in certain areas as it relates to European properties. We do not have a "Club Lounge" at this Westin and do not market or advertise in any fashion that we have this attribute. Again, our apologies for any shortcomings and certainly hope we may have the opportunity to regain your confidence in the future. Stay well, John R.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nwajlg wrote a review Aug 2022
Placentia, California83 contributions16 helpful votes
With the exception of Dave in the restaurant, staff generally seemed unwelcoming. Room smelled of smoke or similar. One bed sheet had something on it which came off by using a wet wash cloth. Bonvoy members make sure you are not charge for internet which should be free as noted on their login page. Room and restaurant a bit over priced, but convenient to those flyers without checked luggage. If checking luggage might be just as convenient and cheaper to stay just off the airport. Hotel entrance is a bit of a walk and 2 floors up from baggage claim
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Reed, General Manager at The Westin Detroit Metropolitan Airport
Responded Aug 11, 2022
Dear Guest, Thank you for being with us and taking a moment to provide this valuable feedback. We certainly strive for a much greater service experience, of which I sincerely apologize for any shortcomings that you note. Please know we will continue to work towards continuous improvement in these areas, as well as your cleanliness note, that we know is essential to every guest experience. In regards to internet and fee, we do indeed honor and ensure complimentary for our guests that have their Bonvoy number on the reservation. Our in-terminal location can offer many conveniences to include the noted connectivity to both terminal and ticketing, etc. Thank you again for your loyalty and hoping we may regain your confidence in the future. Stay well, John R.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$235 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin detroit metropolitan airport hotel detroit, westin detroit metropolitan airport, detroit westin
LOCATION
United StatesMichiganDetroit
NUMBER OF ROOMS
404
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Frequently Asked Questions about The Westin Detroit Metropolitan Airport
What are some of the property amenities at The Westin Detroit Metropolitan Airport?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Detroit Metropolitan Airport?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Westin Detroit Metropolitan Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Detroit Metropolitan Airport?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Westin Detroit Metropolitan Airport?
Conveniently located restaurants include LongHorn Steakhouse, Andiamo Metro Airport, and Vino Volo Wine Bar.
Are there opportunities to exercise at The Westin Detroit Metropolitan Airport?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are pets allowed at The Westin Detroit Metropolitan Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Detroit Metropolitan Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin Detroit Metropolitan Airport?
Many travelers enjoy visiting Henry Ford Estate (9.7 miles) and Westland Historic Village Park (7.6 miles).
Is The Westin Detroit Metropolitan Airport accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.