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The Westin Book Cadillac Detroit

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The Westin Book Cadillac Detroit
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1,208 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
Oradea
Reviewed December 8, 2014

Hotel overall is clean , rooms are big , good service including valet parking. The atmosphere is a bit impersonal and sterile could use a designer to get it more "user friendly". The location is great as it is right in the middle with good access to anywhere. So i can say it is good - but something is still...

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Thank DEMEZE
Downers Grove, Illinois
Reviewed December 3, 2014

We go to Detroit every other year for the Thanksgiving day football game. We always stay at this hotel. Spacious, beautiful, on site bar and Roast restaurant. Close to the people mover (which is great in the winter).

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1Thank Todders728
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for making the Westin Book Cadillac part of your holiday ritual! I am glad you enjoyed your stay this year and look forward to your return - in 2 years if not before. - Susan L., Executive Assistant

Leicestershire, United Kingdom
Reviewed December 3, 2014

We paid a lot of money for two rooms. Let down by the fact that there was only enough milk for one cup of coffee and the furniture handle was missing in the room. The worst thing however was the fact that the door staff on two occasions hailed a taxi and on both times they were either unlicensed or...

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Thank Andrew M
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing your visit experience with us. I am sorry we did not meet all of your expectations, regarding the room amenities. We are happy to provide additional room supplies during future stays - just let us know. Likewise, we strive to proactively share feedback about public drivers with the City liscensing department. If you have more detailed...

Cedar Park, Texas
Reviewed December 2, 2014

Great location downtown as it is clean, quality and walking distance to the stadiums. Overall, it was nice and served our needs although it is pricey due to the location, but we knew that going in. Had an upgrade to a corner suite and it was spacious and comfortable. Unfortunately the bathroom heater did not work at all but the...

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1Thank kdt2010
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing your review. I am glad that you enjoyed your stay with us and found your suite comfortable and the location suited for your visit to Detroit. I hope you can stay with us again. - Susan L., Executive Assistant

dave007j
Reviewed December 2, 2014

Stayed at the Westin Book Cadillac between 11/25/2014 and 11/29/2014. The hotel interior is very nice, and seems to have been recently renovated. Parking was easy, with a valet option but also self-parking next door. The staff was professional and very nice. The amenities are nice, with an indoor pool, fitness center, coffee shop, and 2 restaurants. The room was...

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1Thank dave007j
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing such a thorough review of our hotel. I am glad you were able to take advantage of many of the amenities we offer, and appreciate your understanding with the unfortunate elevator issue we faced during the holiday weekend. I assure you we worked to correct the problem and I am sorry for the inconvenience to you...

Armada, Michigan, United States
Reviewed December 2, 2014

The beds were oh so comfortable. The rooms were eloquent. The stay was peaceful and quiet. I do not think I have ever had a room the was soundproofed so good! Excellent! !The staff was courteous and fun. Could not have asked for better service on the spur of the moment stay. I Highly recommend

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1Thank Kathie S
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for chosing the Westin Book Cadillac for your "spur of the moment" visit. I am glad that your stay with us, from the room accomodations to our friendly staff provided you with a great stay. I appreciate your thoughtful review and hope you can stay with us again. - Susan L., Executive Assistant

Ferndale, Michigan
Reviewed December 2, 2014

We have stayed at the WBC three or four times in the last few years when we couldn't afford the time and/or money to travel farther than 15 miles from home, but were in desperate need of a getaway. The Pros: Easy walking distance from Campus Martius and Grand Circus Park (and everything near those two hubs). Beautiful room with...

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1Thank KBJames
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking the time to share a thorough review of our hotel, and for choosing the Westin Book Cadillac for this and previous "staycations". I appreciate your understanding with the elevator situation, as it seems our team communicated we worked with our vendor to resolve the service issue as swiftly as possible. Please do let me know when...

Kitchener, Canada
Reviewed December 2, 2014

Check in as usual was effortless. The Valet was great, the bellhop/luggage porter (Dante) was a great guy - Please, please, reward him for his efforts! The lobby was spotless, the motor bar was great. We didn't get to any on-site dining this visit. I don't really know what else to say, other than this place was great!

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3Thank ern23
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing such a kind review and for thoughtfully remembering Dante! I have shared your feedback with him and his supervisors. It seems like your visit was exactly what our dedicated staff strive to insure for all of our guests. I hope you can join us in the future. - Susan L., Executive Assistant

Reviewed December 2, 2014 via mobile

I have stayed at this hotel several times during trips to Detroit, the lobby is elegant, there are a few nice places to eat inside the hotel. It is centrally located and the rooms are quite large, clean and beautiful. Love this hotel if you are staying in Detroit it would definitely be my top pick, I have stayed at...

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1Thank Stephania B
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for making the Westin Book Cadillac your go-to hotel when visiting Detroit, and for sharing your review. I am glad that our location and accomodations help provide for a great stay in the city and hope you join us again soon! - Susan L., Executive Assistant

Chicago
Reviewed November 30, 2014

This hotel boasts itself one of the nicest in Detroit. In reality, it's an average Westin, in need of an update and attention to detail. While we were lucky to get a suite upgrade, the suite was really lackluster. They are on the corners and the bathrooms are freezing. There are supplemental heaters, but both times I've been in this...

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Thank Jeff H
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for writing a review of your stay, I am sorry that this visit with us did not meet your expectations and it seems that you did encounter some opportunities in service. I assure you this is not typical of our hotel. I hope you choose us the next time you are in Detroit. Please do let me know...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
24Grille
24Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Book Cadillac returns legendary style and glamour to Detroit hotels. The historic Book Cadillac Detroit Hotel has been restored to its original splendor to reclaim its position as Detroit's premier hotel and social gathering destination. The luxury hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924. ... more   less 

Additional Information about The Westin Book Cadillac Detroit

Address: 1114 Washington Blvd., Detroit, MI 48226
Location: United States > Michigan > Detroit
Price Range: $189 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Book Cadillac Detroit 4*
Number of rooms: 455
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline and Jetsetter so you can book your The Westin Book Cadillac Detroit reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Book Cadillac Detroit Hotel Detroit
Westin Detroit
Hotel Style:
#4 Romantic Hotel in Detroit
#4 Luxury Hotel in Detroit
#6 Business Hotel in Detroit
#8 Family Hotel in Detroit
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Book Cadillac Detroit staff and other travelers.
17 questions
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Questions? Get answers from The Westin Book Cadillac Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try for a higher floor because the view of the city is wonderful”
 of 5 bubbles HkyLvr, 3 days ago | Read review
“Higher floors may have a better view”
 of 5 bubbles stephenw981, 3 days ago | Read review
“Stay away from the 14th floor as that is where they allow dogs and it can get quite noisy.”
 of 5 bubbles MayaChi, 3 days ago | Read review
“Check out the Motown Museum while you're in Detroit. Other than the hotel and wedding, that was the highlight of our trip.”
 of 5 bubbles sarag12342017, 1 week ago | Read review
“Higher floors for a better city scape view”
 of 5 bubbles drfunches, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question