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The Westin Book Cadillac Detroit

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The Westin Book Cadillac Detroit
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1,115 Reviews from our TripAdvisor Community

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Showing 1,087: English reviews
Ada, Mi
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 31, 2014 via mobile

I recently stayed at the Book Cadillac Westin for 2 nights. The hotel looks great outside and in. We were greeted promptly by the valet and doorman. The front desk staff were courteous and thorough. We had booked a suite and an extra rollaway for our kids. The lobby was clean and had a modern flair. The suite was clean,... More 

Helpful?
Thank mddoc151
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking the time to write such a thorough review. I am glad you found your suite spacious and comfortable for your stay. We are proud to offer several dining options within the hotel to meet the diverse interests and tastes of our guests. I am sorry you were not satisfied with some of our offerings but glad... More 

Madison, Wisconsin
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed December 31, 2014

This hotel is a prime example of what a Westin should be. Very nicely decorated, excellent sleep quality, and nice sized rooms in a historic downtown building. There is an increasing amount of things to do/restaurants within the area as well. Overall a very nice stay for the cost.

Helpful?
Thank Steven H
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

We are fortunate to be in the heart of downtown Detroit and the growing energy of the city. I am glad you were able to enjoy a visit with us and take in some of the things to do and see both in and around the hotel. Thank you for writing. I hope you join us again. - Susan L.,... More 

Midwest
Level Contributor
114 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed December 29, 2014

This hotel is very nice-I would compare it to a Conrad orJW Marriott. Very high end-lots of amenities. Large and well appointed room and at a rate below $200 it was a great deal. Two comments: 1) the exercise facility does not have wifi. They should address this. 2) the lobby is on the second floor and basically restaurants etc... More 

Helpful?
Thank bjandljtravels
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I am glad to hear you enjoyed your visit with us and thank you for taking the time to write a review. We strive to provide exceptional service that our guests value. I am sorry your breakfast service was not up to standard and I have shared this with our Restaurant Manager. The historic design of our hotel creates a... More 

Lexington, Massachusetts
1 review
5 of 5 stars Reviewed December 29, 2014

Downtown location, walking distance to any of the major downtown spots. Nicely maintained space. Everything is bright, open, clean and appealing. The team is incredible - friendly, attentive, warm, and professional. I had to check out at 4:30am and the woman that processed my paperwork was incredibly friendly (much more than I probably was at that hour!) Highly recommended. Will... More 

Helpful?
Thank Michael C
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

At Westin we strive to help our guests leave feeling better when they arrived. That can be challenging when your day starts with an alarm clock goes off before 4am. I am glad our Front Desk agent was able to send you off warmly and that you enjoyed your stay. Thank you for chosing our hotel and sharing your experience... More 

Howell, Michigan
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed December 23, 2014

My adult son and I stayed one night to run the Detroit Free Press Marathon. The Marathon started early so I wanted to stay downtown to avoid traffic and parking issues. I was apprehensive about staying downtown but this hotel is really a gem. It's a large, luxury hotel with very good staff and restaurants. I had absolutely no issues... More 

Helpful?
Thank adee74
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing such a thorough review of our hotel. We are fortunate to be blocks from the start/finish for the Detroit Free Press Talmer Bank Marathon and many racers benefit from a good night's rest before or after the race on our Heavenly Beds. I hope you are able to join us next October if not before. -... More 

New York City, New York
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 23, 2014

This was my first visit to Detroit, so I can't comment on other hotels in the area, but I have no doubt the Westin Book Cadillac is the best in town. Built in 1924, the facility is very well maintained and does not show its age. The room was massive, to the point that I wished the 40+ inch TV... More 

Helpful?
1 Thank Christopher E
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing such positive feedback! I am glad you enjoyed your visit to Detroit and our hotel. We are happy to provide an exceptional hotel experience in a city on the move. I hope you can stay with us in the future. - Susan L., Executive Assistant More 

Windsor, Canada
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 13, 2014

Overall, it was a good place to stay for a few days on business, with easy access to the downtown office towers. I'm not sure there is a ton on choice for hotels in downtown Detroit but this one works. Nice pool to take a dip in after work. Some historic hotels really show their age (probably too much so)... More 

Helpful?
1 Thank Nerad
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for writing and chosing the Westin Book Cadillac for your visit to Detroit. I am glad you had the chance to take in our historic display. We are proud of the rich history of our hotel and to be a part of the city's growth as we move forward. I hope you choose us the next time you... More 

Syracuse, New York
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 9, 2014

We stayed in the lowest class of rooms, but it was still very large for a downtown hotel (clearly this is not NYC!!). The service was great. The lobby and facilities are very well maintained and decorated. The best part of staying here, as we will do again in the near future, is taking the elevator down from our room... More 

Helpful?
1 Thank CANYOH
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing your experience and for choosing the Westin Book Cadillac. I am glad you were able to enjoy dinner at Roast and take in some of our other local attractions. We are lucky to be situated in the center of Detroit's redevelopment. I hope you can join us again. - Susan L., Executive Assistant More 

Cardiff-by-the-Sea, California
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 9, 2014

The old Book Cadillac was built in 1924, At the time it was the biggest building in Detroit and the largest hotel in the world. Today it has been completely remodeled and is a very pleasant, clean and safe hotel. It has all the usual amenities including the Motor Bar, a world class Spa and many great restaurants close by... More 

Helpful?
Thank Carl F
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

I am glad you enjoyed your visit to our hotel and to Detroit. Thank you for taking the time to share your experience. We are pleased to be surrounded by the great energy of Detroit's Downtown and its residents and visitors. I hope you can join us during your next visit. - Susan L., Executive Assistant More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 8, 2014

I stayed at the Book Cadillac 26-29 November. The room was fine and as you would expect from a Westin, but I had a pretty horrific experience with the service and facilities. A few minor points, and then a pretty major one which caused me a great deal of stress. I was asked at check in if I wanted the... More 

Helpful?
9 Thank nik194
Westin_Book_Cadillac, Executive Assistant at The Westin Book Cadillac Detroit, responded to this review

Thank you for sharing such a detailed review of your stay with us. It seems that many aspects of your visit did not meet your expectations or our standards. For that I am truly sorry and extend my sincere apologies. I am following up with a colleague regarding your original email message. I do assure you that the experience you... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
24Grille
24Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Westin Book Cadillac returns legendary style and glamour to Detroit hotels. The historic Book Cadillac Detroit Hotel has been restored to its original splendor to reclaim its position as Detroit's premier hotel and social gathering destination. The luxury hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924. ... more   less 

Additional Information about The Westin Book Cadillac Detroit

Address: 1114 Washington Blvd, Detroit, MI 48226-1907
Location: United States > Michigan > Detroit
Price Range: $181 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Book Cadillac Detroit 4*
Number of rooms: 455
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Also Known As:
The Westin Book Cadillac Detroit Hotel Detroit
Westin Detroit
Hotel Style:
#4 Romantic Hotel in Detroit
#4 Luxury Hotel in Detroit
#6 Business Hotel in Detroit
#8 Family Hotel in Detroit
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