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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 03/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Book Cadillac Detroit
Updated 03/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 39 hotels in Detroit
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Westin Book Cadillac Detroit returns legendary style and glamour to Detroit, Michigan hotels. The historic luxury hotel in downtown Detroit has been restored to its original splendor to reclaim its position as the city's premier hotel and social gathering destination. The hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Massage
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Shoeshine
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Room features
Bathrobes
Desk
Room service
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
City View
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
106Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
1114 Washington Blvd, Detroit, MI 48226-1907
Getting there
Rental CarsSee rental cars from $44/day
1597Reviews30Q+A100Room tips
Reviews
Traveler rating
- 773
- 546
- 156
- 65
- 58
Time of year
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Popular mentions
Had a great stay here during Marathon weekend. If they had a competition for best valet team these folks would bring home the trophy for speed. Checkin(floor 2) was efficient and the staff were very helpful. Room was large and very clean. Room key is needed to access your room floor. Starbucks and gift shop in the lobby. Room service was good. Only wish would be to expand the menu. You will need your phone/tablet to access the menu. Location is good. Would stay here again.
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Date of stay: October 2021
Location
Service
Sleep Quality
Helpful
The hotel is huge but has few services. On the plus size, the car valet is very quick and efficient and the rooms are large and well equipped. The location is great. On the flip side, the hotel has very few services. After two days of not having maid service I called and was told there is no maid service unless you request it by 10 am. The rep told me tersely that this info was on a sheet of paper in my room. I told her I had no such paper and she argued with me that housekeeping services puts one on every room. They brought me towels and the sheet of paper and to my surprise there was also room service which I would have liked to know about. Later I asked my daughter if she had the sheet of paper and she said no. There is a small 3x5 card posted on the desk when you check in but I didn’t see it. They should hand the sheet to you when you check in or tell it to you orally. Anyway, be forewarned that by the time you check into your room, there was likely dirty towels and trash in the room for a few days which seems unsanitary. I went to the desk to request maid service and a very rude person walked over and said “room number?”’ So I answered and she said do you want your receipt and I realized she had checked me out without even asking me what I needed. So I told her to please send maid service. From there I went to the room where breakfast was being served. No luck. It’s for Platinum members and above and my husband is mere Silver. Choose between the line at Starbucks or go back to the room and order room service. The app didn’t work on my phone so I phoned it in. I thought that rather than write a bad review, I would speak to someone in person. However there was no manager on duty in the hotel. So be forewarned that it is a struggle to stay at the hotel. You get a room—period. I’m going back to Shinola next trip.…
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: If you have meetings or appointments, plan time to find breakfast or lunch out. The restaurant is...
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Helpful
We stayed at the Westin Book Cadillac hotel during a company event on the Infinity yacht and was impressed with the cleanliness, friendly and efficient check-in, large room, convenient location and quiet accommodations. We would definitely stay here again.
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Date of stay: September 2021Trip type: Traveled on business
Helpful
The hotel itself as a building was great. The view was amazing, the staff were friendly and mostly helpful, and the facilities that were open were okay. The disappointing things were getting reprimanded for having outside food in the lobby while checking if my delivery order was right, even though other guests were eating food served from the hotel bar in the same room. The morale of the employees was obviously through the floor when I talked to several and they explained how their hours had been cut to save costs, which included having room service for five hours a day and no valet service. I get that Covid changed things, but the hotel was packed with weddings the week I was there so it was surprising they couldn't/wouldn't bother staffing things when they were able to sell out the entire hotel. When the toilet flooded the bathroom due to a loose hose in the upper part of the tank and I fixed it myself the front desk offered they would have someone check it out after I had left, for example. I'll give them another chance during more normal times because the location was great and the limited staff seemed great, but it was disappointing to spend so much and need to do my own plumbing to have a usable room.…
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Date of stay: August 2021
Rooms
Location
Service
Room Tip: Upper floors have nice views
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2 Helpful votes
Helpful
This is a nice Westin in downtown Detroit. The hotel was busy with numerous wedding parties staying at the hotel. There is a Starbucks in the lobby. Valet parking was only available at limited times but self park was located next door. The hotel did not offer daily housekeeping. Our room was not large but well appointed with large TV, a desk and 2 chairs. The bathroom had a tub/shower combo unlike some Heavenly Bath Westins with a separate shower but the bathroom was a decent size. The place was clean and well maintained.
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Date of stay: July 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
PRICE RANGE
$283 - $477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin book cadillac detroit hotel detroit, westin detroit
LOCATION
United StatesMichiganDetroit
NUMBER OF ROOMS
453
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Claim Your Listing Frequently Asked Questions about The Westin Book Cadillac Detroit
Which popular attractions are close to The Westin Book Cadillac Detroit?
Nearby attractions include Trapped in a Room with a Zombie (0.2 miles), The Guardian Building (0.3 miles), and Campus Martius Park (0.2 miles).
What are some of the property amenities at The Westin Book Cadillac Detroit?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Book Cadillac Detroit?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at The Westin Book Cadillac Detroit?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Book Cadillac Detroit?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Book Cadillac Detroit?
Conveniently located restaurants include Dime Store, Wright & Company, and Lafayette Coney Island.
Are there opportunities to exercise at The Westin Book Cadillac Detroit?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin Book Cadillac Detroit located near the city center?
Yes, it is 0.8 miles away from the center of Detroit.
Are pets allowed at The Westin Book Cadillac Detroit?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Book Cadillac Detroit offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Book Cadillac Detroit?
The staff speaks multiple languages, including English and Spanish.