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The Westin Book Cadillac Detroit

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Traveler (539)
360
Panoramas (15)
Room & Suite (603)

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About

#9 of 38 hotels in Detroit
Location
4.4
Cleanliness
4.5
Service
4.2
Value
3.9
GreenLeaders GreenPartner
The Westin Book Cadillac Detroit returns legendary style and glamour to Detroit, Michigan hotels. The historic luxury hotel in downtown Detroit has been restored to its original splendor to reclaim its position as the city's premier hotel and social gathering destination. Take advantage of our hotel's downtown location to explore Campus Martius Park, the scenic Riverwalk promenade and The Henry Ford Museum. Recharge with an invigorating workout at the WestinWORKOUT® Fitness Studio or take a swim in the indoor pool. Memorable dining includes a cosmopolitan steakhouse and the only Starbucks® Reserve Store in downtown Detroit.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Desk
Room service
Safe
Seating area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.
1668Reviews30Q+A100Room tips
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Anna F wrote a review Feb 16
1 contribution
Our room was quite nice. Loved the spacious room and spacious bathroom. This is our first time at the Westin, and it's definitely a beautiful hotel. The steak house inside was awesome from the food and charming waiter Melvin. We will be back. Me and my husband junal really enjoyed ourselves.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Bonnie B wrote a review Feb 11
2 contributions
What a great venue. Rooms are so lush and beautiful. East location to walk to some wonderful spots, including the Wings game. The server in the bar was also fantastic, even after a little bit of a party crowd entered after leaving one of the ballrooms. Handled it very well. Would stay here again!
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Toni Castillo wrote a review Feb 4
1 contribution
Although we live in the Metro Detroit area we do stay overnight in Downtown Detroit for certain events. This is our go to Mariott property hands down. We have stayed in a variety of rooms and there is not a complaint about any of them. Every member of the staff, no matter their role, are always pleasant and makes you feel like they truly appreciate you choosing to stay with them. When we are celebrating a special occasion we are always given a couple of drink vouchers for the hotel bar and as Bonvoy members breakfast for two is always included at the hotel restaurant. While using the hot tub on a recent visit we were engaging with some out of town guests who were surprised at how nice the property was based on the reviews they had read on TripAdvisor which is why I wanted to be sure to write a review. If you are not sure let this review help you to decide to stay here. Our next visit will be for the NFL draft in April, GOOO LIONS!!!
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Date of stay: February 2024
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Sleep Quality
Room Tip: If you want to sleep in ask that your room not ajoin another as you will hear housekeeping. I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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3eighty wrote a review Jan 2024
Zermatt, Switzerland5 contributions1 helpful vote
The hotel in itself is clean and comfortable, but the staff is grossly incompetent and get to invent new ways of messing even the simplest things on each visit. Service in the bar and restaurant is painfully slow. The Reception staff has no clue what they’re there for and I’m sure they’ve been hired for their talent for messing up even the simplest things, no apologies offered. This hotel is in bad need of a real manager, I’ve never had such a poor and clueless service in a hotel anywhere, third world countries included.
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Date of stay: January 2024Trip type: Traveled on business
Room Tip: Find another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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R B wrote a review Jan 2024
2 contributions
If you want to be disappointed, look no further. Front desk is told to lie. They assign your prebooked room to other guests. Rooms are not ready at 4pm check in. And then manager makes it right by saying “ there’s nothing I can do”…. If you prefer great service, go 2 blocks north to Aloft at David Whitley (I stay at hotels 150 nights a year)… don’t take my word for it, read the other reviews, I wish I did.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
Room Tip: Don’t stay here, go to the other Marriot properties.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TPink wrote a review Dec 2023
Chicago, Illinois10 contributions3 helpful votes
Literally the worst 4 star hotel I have EVER had the displeasure of staying. Mobile key DOES NOT work at all. Elevator. Room. Pool. Nothing. Our keys were deactivated repeatedly throughout our stay. We went to the front desk 9 times in 4 days to get new key cards issued. The food service was extremely slow, and the food was not cooked properly. There was a line out the door to eat for breakfast and only 2 servers for the entire restaurant. They checked our room out in the middle of our stay. We booked 3 nights and the front desk tried to claim we were checked out after 2 nights bc they overbooked the hotel even after we showed them the confirmation email that showed 3 nights was booked and paid. The manager decided to keep us locked out of our room with all our possessions and a 1 year old baby and 3 year old toddler with no diapers until I contacted Marriott bonvoy corporate offices and they had to call the hotel and tell them to fix the issue they caused at the front desk. Absurdly incompetent and grossly inadequate service all around.
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Date of stay: December 2023Trip type: Traveled with family
Room Tip: Avoid at all costs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Jordan S wrote a review Dec 2023
1 contribution
Loved our room and the place in general. Bathrobes and showers were phenomenal. Great hotel aside from the valet. Took 30 mins to get our car back the morning we left. The Westin should handle that.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ginger M wrote a review Dec 2023
12 contributions11 helpful votes
The building itself is lovely, and that is the only good thing I have to say. I just stayed there in December 2023 and the staff and service are absolutely horrible. The experience of staying there was like staying in the d The first thing I noticed as I drove up was there seems to only be one person working the Valet. He was rude and made a condescending personal remark about my name. He did not help with getting luggage out of my car or hold the door open to the hotel as I was left to drag my bags behind me. I noticed a swinging door that was broken, so am not sure why they do not fix that if nobody holds doors open for their customers carrying luggage. We went to have dinner at the restaurant on the ground floor, and waited for 10-15 minutes before anyone even greeted us at the table. It was busy and there were not many people there, so am not sure why the staff seemed to overwhelmed at having to wait on anyone. When we finally made our food order,, they seemed irritated to have to actually put our order in. I had a question about an item on the menu which nobody could answer, so I just ordered a hamburger instead hoping everyone there could at least understand what a hamburger is. As we waited for our hamburgers, I noticed one guy coming out of the kitchen holding plates of food acting very confused and walking around randomly asking people if they were the ones who ordered "this food". It was a clown show. People overwhelmed with their jobs, and not knowing what their job even was, and perhaps not being trained. It was unappetizing and grose to see how the food was handled. So, we left there and just decided to get a drink on the second floor bar to take back to the room where it might be safer. Again, the one woman working there seemed irritated and unable to even look us in the eye when we placed our order. She came back to us and did not say one word as she silently put our drinks on the table in front of us and left the bill and just walked off. Finally, it was time to leave this establishment and I texted as I was directed for someone to have my car brought to the front. I never received any confirmation when my car was there. I just went outside 10 minutes later to see my car parked by the door. Nobody was working outside the door, so I just wondered around and found the "Valet" desk. There was again just one guy sitting with his back to the window. I knocked on the window to get his attention. He seemed irritated by my interruption, and just slide my keys to me under the window. Lovely. The service is less than inadequate. The people seem to hate their job and hate their life. I was so glad to get away from those people and that place.
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Date of stay: December 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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WashDCReviews wrote a review Nov 2023
Washington DC, District of Columbia10 contributions4 helpful votes
I stayed at the Westin on a business trip. The hotel is quite large, and you take an elevator or escalator from the street level to the lobby. My room was an accessible room, which was quite nice. The bathroom was huge, with lots of space to move around. The bed was comfortable and I slept well. The desk area easily accommodated my laptop, bag, and tons of paper. The hotel is within walking distance of several eateries and the cross-border bus to Windsor.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sno0909 wrote a review Nov 2023
Phoenix, Arizona13 contributions2 helpful votes
One of the best hotel experiences I’ve had. Location is perfect: in the middle of a beautiful, vibrant Detroit. So much to do within walking distance. Service was top notch: always felt valued by the staff and the service at the restaurant, Sullivans, was over-the-top amazing. The hotel itself is stunning. My room was brand new (at least it smelled new and was so clean I doubt anyone had ever stayed there). The views were amazing. My wife and I could not have had a better experience.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$289 - $394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin book cadillac detroit hotel detroit, westin detroit
LOCATION
United StatesMichiganDetroit
NUMBER OF ROOMS
453
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN BOOK CADILLAC DETROIT - Updated 2024 Prices & Hotel Reviews (MI)

Frequently Asked Questions about The Westin Book Cadillac Detroit
Which popular attractions are close to The Westin Book Cadillac Detroit?
Nearby attractions include The Guardian Building (0.3 miles), Campus Martius Park (0.2 miles), and Trapped in a Room with a Zombie (0.2 miles).
What are some of the property amenities at The Westin Book Cadillac Detroit?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Book Cadillac Detroit?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at The Westin Book Cadillac Detroit?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Book Cadillac Detroit?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Westin Book Cadillac Detroit?
Conveniently located restaurants include Dime Store, Wright & Company, and Lafayette Coney Island.
Are there opportunities to exercise at The Westin Book Cadillac Detroit?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin Book Cadillac Detroit located near the city center?
Yes, it is 0.8 miles away from the center of Detroit.
Are pets allowed at The Westin Book Cadillac Detroit?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Book Cadillac Detroit offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Book Cadillac Detroit?
The staff speaks multiple languages, including English and Spanish.