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Aloft Detroit at The David Whitney

1 Park Ave, Detroit, MI 48226-1694
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Traveler (357)
360
Panoramas (10)
Room & Suite (186)
Certificate of Excellence

About

#3 of 37 hotels in Detroit
Location
Cleanliness
Service
Value
Certificate of Excellence
Come stay with us in the beautifully restored David Whitney Building, in stylish accommodations at Aloft Detroit at The Whitney. Featuring a 4 story atrium, and rooms with views inside of Comerica Park, our hotel in Detroit, Michigan provides a springboard for you to explore our beloved downtown Detroit and surrounding areas. The building is the closest hotel to Comerica Park, we have the only indoor People Mover station and countless dining and entertainment options are all within walking distance. Whether you're coming for business or pleasure, we have you covered!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Free internet
Wifi
Public wifi
Internet
Fax / photocopying
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Allergy-free room
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
608Reviews
20Q+A
100Room tips
Traveler rating
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Popular mentions
Truly enjoyed our stay. The building is gorgeous. The room was as quiet as possible for a downtown hotel. The employees were super friendly and helpful. The location is unbeatable, too. If you are looking for a great place to stay steps from Comerica and Ford Field, this is the place.
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We really enjoyed our stay at Aloft. The location is fantastic. It's easy walking distance to restaurants, bars and stadiums. There is a People Mover stop right there and you're not too far from the QLINE. The building itself is restored beautifully. There's multiple bars within the hotel. We had a city view room. It was decorated nicely and had a great view of stadiums and the church out the window. The beds were comfortable. Two tips for future travelers. First, be smarter than me and remember that you're booking a city hotel. Pack ear plugs! I didn't hear noise from inside the hotel but there was quite a bit of street noise (sirens, loud radios, etc.). That's totally to be expected, but I wasn't thinking about it when I packed. Also, if you're traveling with others, find the individual lights in the room rather than using the master switch. We had a room with two queens and we woke up before the other couple. Because we had all the lights on when we went to bed and turned them off with the master switch, we weren't able to turn on the bathroom area lights without turning on ALL the lights. I would absolutely stay in this hotel again, just a bit better prepared next time!
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I travel a lot, multiple time a week, multiple countries, so I like to limit my personal time in hotels. I also like hotels with high ratings and customer service - I chose the Aloft at the David Whitney, because it was one of the top hotels by ranking in Detroit. The building is nice, interesting and historic. The furniture and amenities are OK – typical Aloft style. The problem is with the staff. Brittany (Alexis? - multiple names provided) at the front desk, put me in a musty room on the fifth floor that was dark with half windows. I called and asked to be moved and she pushed back. She then proceeded to tell me that there was nothing else available and put me on hold. I looked at the Marriott app to determine that there were indeed other rooms available. I walked back down to the front desk and she immediately got an attitude, and then walked away and refused to help me. Thankfully, her colleague (Jason? Or Braden) was kind enough to switch my room. It was a nice bit of kindness after a long day of travel. To Brittany/Alexis - i’m not sure what the difference was between myself and the previous guest to whom you gave free drink tickets and with whom you spent the extra 15 minutes to help, but a little bit of kindness goes a long way in my he service industry. You never know what the person on the other side of the conversation has been through.
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Response from jflanery, General Manager at Aloft Detroit at The David Whitney
Responded 4 days ago
Dear MR_Like_Travel, Thank you for the feedback and I'm so sorry that you experienced a less than amazing stay while with us. We truly value the perspective our guests are able to provide to us, especially as it pertains to where we fall short. Given the severity of this associates indifference and the ambiguity in who they actually are, I'd appreciate the opportunity to discuss this with you further so we can ensure something like this doesn't occur again. Please reach out to me directly at jeremy.flanery@aloftdetroit.com at your convenience. Thank you once again and I hope to speak with you soon. Sincerely, Jeremy Flanery General Manager
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This is one of the coolest hotels we have stayed at. It was actually really clean and well maintained. The building is amazing and the location is easily walkable to Comerica, Ford Field, Little Caesars Arena, Fox, Fillmore and lots of bars and resteraunts. We will stay here again!
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Would think about staying here in the future If they made good on this or even retract my review but feel a bit shorted and a warning to anyone doing a point redemption. Redeemed for a two night stay using points(50 k) and only got credit for a one night stay. Not sure who or what updated my reservation. I have called the hotel several times and spoke with Bill from Accounting and Terrance from the front desk who advised I would get a call back and never did. Finally spoke with someone at the front desk who after a lot of pushback got me connected with Rich. Rich mentioned he would credit me the points back and I do acknowledge his follow up. This was a couple of months back and still have not seen the points. Previously deleted my review but bringing it back as I do not want to waste my time further dealing with the situation.
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Response from jflanery, General Manager at Aloft Detroit at The David Whitney
Responded 1 week ago
Dear revproj, Thank you for reaching out and I apologize for the frustration you've encountered while staying at our property and utilizing points for your stay. In speaking with Rich, we were under the impression this issue was resolved with Marriott but clearly we were misinformed. Please reach out to me directly at jeremy.flanery@aloftdetroit.com so that we can resolve this to your satisfaction. Sincerely, Jeremy Flanery General Manager
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PRICE RANGE
$182 - $386 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganDetroit
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