I took my girlfriend to mgm casino for the first time for a getaway before our baby arrives. We loved the room, food, service. Also the pool and changing rooms were very clean. Also had a great time gambling!
The Saturday night events and concert in Detroit drove the room prices very high hence the given value rating. The staff from the front desk, security, housekeeping, were some of the friendliest hotel staff we've experienced in a longtime. Bartenders seemed exhausted, but serviced us well. Rooms were very nice, but the A/C never seemed to get below 70 degrees. One of our two room had a stocked refrigerator, I thought that was odd. Overall, if the room prices were a little less, we would stay there again.
Very outdated, there was a wall phone in the toilet, lumpy beds, pillows ?! Pool is way to cold, I think that’s why no one was ever there, no lockers for changing at the pool, sand or dirt in hot tub and pool, casino had very little gaming tables open, no blackjack, basically a bunch of slot players dumping change into penny machines, you can only eat at one terrible restaurant if your under 21,my one son is under age so we all suffered, we had dried out frozen burgers on a stale bun (yum)….. I could go on but…
MGM Grand Detroit has wonderful Valet. The concierge will handle your bags and take them to your room for you, allowing you to go directly to the casino floor if need be. If you need something while in your room, you will have it in minutes. And they always go above and beyond to help guests in any way they can. Clean rooms and wonderful bathrooms! I won't stay or play anywhere else in Detroit!
Great couple of days for me and my daughter to have some one on one time together. Taking a needed break from college. Manicure and pedicure was the greatest experience. Will be back next opportunity ..
From the moment I entered the hotel lobby every one was on point in making me feel welcome At the hotel front desk Ernest greeted me with a smile and was very friendly and accommodating.. It was not business as usual he actually cared about how my day was going and made me feel very important. I told him I was celebrating my birthday so he wished me a happy birthday and wanted to know if there was anything MGM could do to make my day even better. Hospitally, Ms Shanie and the hotel front desk took a birthday picture with me and gave me a voucher to Taps to enjoy my birthday even the more..I am one satisfied customer., and will recommend MGM to everyone.
I was very happy with my stay at MGM Grand Detroit. I came to relax and to get a peace of mind. I did just that. I enjoyed sitting down stair in the lobby next to the cozy fireplace. I will definitely recommend this place to others.
Very nice place for a few days to hangout. Very good dinning options throughout casino. Beverage options weren’t great outside of the bar area. A lot of games to pick from and very enjoyable stay overall
The girls in the MGM store were do nice! I will say I think if your store was more out in the open it would do more business it's hidden and missed. Thanks for being nice ladies in your store! The security lady at the hotel door was also very nice and greeted me with a smile! I will have to say this time around sadly the rooms were not as clean and dirty glasses were up and down the hallway and stayed there all day and next morning were still there!
Clean comfortable room with great amenities , Great Staff , and gaming atmosphere. We enjoyed the spa and the pool as well. Workout room is well equipped as well. The only thing that we wished our room had was a microwave.
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