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1 - 5 of 1,104 reviews
Previously stayed here and had a good experience but today for my birthday, noisy, smoky. Music coming into my room on the 14th floor and I called to have it taken care of and told it was from across the hall and I'd have to...More
Dear 183dianag: We are disheartened to learn that your recent visit here at MGM Grand Detroit fell short of the usually very positive experiences you have come to expect. Please allow us to apologize for the noise disturbances you encountered, as well as for any...More
The customer service is terrible. We checked in for a black tie event being hosted at the MGM. The front desk clerk was abrupt. The security guard at the door was rude and at one point refused to let my husband through because he came...More
Dear ShadowoodFlemish: It is clear your experiences here at our resort proved below expectations. Please allow us to extend our most heartfelt apologies for the service shortfalls and housekeeping oversights you endured. We are grateful for your patronage and will work to reestablish your faith...More
Decided to leave a day early for the start of our vacation so we wouldn't have to drive as long as usual. Pulled up & checked right in. Lady at reception was VERY nice. Put us in a King overlooking the bridge going to Canada....More
Dear Daytonalover19: We are delighted you enjoyed your time at MGM Grand Detroit. Thank you for sharing your impressions of our fabulous guest service, beautiful facility, and inviting, secure resort atmosphere. We are further encouraged you found our guestrooms so pleasant. Please come see us...More
Stayed here a couple of weekends ago for a wedding. Overall the hotel is very nice but when I think about the price I paid, it is a bit disappointing. The hotel opened in 2008, and the rooms haven't been touched since for the most...More
Dear Bryan H: While it would seem that MGM Grand Detroit aptly served your needs, we regret your experiences fell somewhat short of exceptional. Please allow us to extend our apologies for the housekeeping oversights and in-room maintenance issues you encountered. We appreciate your patronage...More
My wife and I chose the MGM grand to stay at when we attended a Paul McCartney concert at the new Little Caesars Arena. I chose the Hotel because it was close to the arena. The hotel met all of our expectations. It was very...More
Dear Ralph F: We are happy to host your recent experience and appreciate the opportunity to provide you with the excellent service and relaxing accommodations you deserve. Thank you for offering your very encouraging review of our resort. We hope to welcome you back again...More
"We found the 16th floor very quite."
"My tip is don't stay here!"
"Our room faced downtown. View ok"
"Quiet floors"
United States
