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Crowne Plaza Detroit Downtown Riverfront

Booking.com$171*
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#10 of 33 Hotels in Detroit
GreenLeadersBronze level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Crowne Plaza Detroit Downtown Riverfront
Crowne Plaza Detroit Downtown Riverfront
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761 Reviews from our TripAdvisor Community

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Showing 734: English reviews
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Reviewed 3 days ago NEWvia mobile

Stayed here for a Redwings game April 1st, 2017. Check in was easy, did not utilize the pool area. Valet parking was a bit hectic at check out. I did request a tooth brush and the employee said they would bring it to my room and never did. I called front desk, they still never brought one. The hotel did...

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Helpful?
Thank carlyflambert
Chicago, Illinois
Reviewed 1 week ago

This is the second time I've stayed here and the hotel has gone downhill. The location was great for my purposes, so that's a plus. The hotel has such potential but it is in need of a makeover and a deep cleaning. The staff is very friendly, but either there are not enough of them, or they are all inept...

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Helpful?
Thank elkebritt
Stoney Creek, Canada
Reviewed 2 weeks ago via mobile

I booked this hotel to go to a Red Wing game on a Saturday night. I have to admit I was nervous because of the mixed reviews, but I thought it was really good! I was here with my husband and my daughter. The check in line was long, but moved really fast and the front desk service was fantastic!...

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Thank lovetotravel1994
Defiance, Ohio
Reviewed 2 weeks ago via mobile

The Crowne Plaza was a wonderful experience all around. Is it beautiful modern lobby all in white, a nice lounge and a beautiful restaurant sitting at the very top with a view of the city. The staff was very attentive and helpful in every way, getting us a taxi cab or anything else we needy, great downtown location!

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Helpful?
Thank TRusho
Lincoln, Nebraska
Reviewed 2 weeks ago via mobile

We got a day earlier than the game and this made a big difference in checking in no lines and room choice availability. The front desk staff where friendly and helpful. Will definitely stay here again.

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Helpful?
Thank ggeerts
Brampton, Canada
Reviewed 3 weeks ago

We arrived around 3:30 to check in on a Saturday afternoon. There was a Red Wings/Maple Leafs game we were attending... and apparently we weren't the only ones! When we got in the check in line it was pretty substantial. We waited about half an hour before we got checked in. After we got settled, we went down to the...

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Thank 148sandrac148
Reviewed 3 weeks ago via mobile

The Crowne Plaza hotel on the riverfront is just steps away from Cobo Hall. We took the People mover to Greek town for dinner on the advice of the desk clerk. The hotel staff is unfailingly polite and helpful. The room is pleasant and the bed extremely comfortable. The bathroom is small and a bit cramped, but feels quaintly old-fashioned....

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Helpful?
Thank Abbe S
New York, NY
Reviewed 3 weeks ago via mobile

The lobby restaurant is great, esp the tomato pizza. The staff is helpful and friendly. The room was small but clean and not outdated except for the bath tile. There was a fire alarm test at 9am on Monday that was VERY annoying. Several friends did not get the notification left on the console the day before so they dressed,...

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Helpful?
Thank Sibyl2456
Knoxville, TN
Reviewed 3 weeks ago

This hotel is very conveniently located in downtown Detroit. It is also very comfortable. However, if you are a tired traveler, do not expect to be able to relax. We arrived way before check-in and asked if we could check-in. We were not surprised to find that they did not have a room available, so we asked to leave our...

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Helpful?
Thank Lynn S
IHGService, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Lynn S, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location. On the other hand, we would like to apologize for the level of service you received from our staff. Reviews like yours are very valuable as they enable us to target areas...

Cincinnati, Ohio
Reviewed 3 weeks ago

I was not immediately acknowledged when I walked up by any of the staff. One employee was on the phone, one was baggage guy, the other just refused to look at me- I guess because she was on the computer. Finally the guy on the phone helped me but was not completely sure of the benefits as an elite I...

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Helpful?
1Thank Crushonshan
IHGService, Guest Relations Manager at Crowne Plaza Detroit Downtown Riverfront, responded to this review

Dear Crushonshan, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding the first room you were given. We also regret the issues you had at the restaurant and parking area....

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Crowne Plaza Detroit Downtown Riverfront

Address: 2 Washington Blvd, Detroit, MI 48226-4421 (Formerly Crowne Plaza Detroit Convention Center)
Location: United States > Michigan > Detroit
Price Range: $158 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Detroit Downtown Riverfront 3.5*
Number of rooms: 367
Reservation Options:
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Hotel Style:
#3 Green Hotel in Detroit
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Detroit Downtown Riverfront staff and other travelers.
33 questions
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Questions? Get answers from Crowne Plaza Detroit Downtown Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 1814 was spectacular.”
dkye, 3 weeks ago | Read review
“Ask for a room with a view of the water”
jac_knight, 4 weeks ago | Read review
“If you have more than 2 guests in a room check for a double sink and a larger bathroom. Some bathrooms are very small.”
  • View of the Rencen
  • Double room
tmkout13, 5 weeks ago | Read review
“We faced the Cobo Hall that has a bright neon sign going all night.”
kimf878, Mar 19, 2017 | Read review
“Higher rooms are better and those not facing the south (Cobo Center lighted sign lights up the room)”
AndgeCroz, Mar 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$171* /night
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AMOMA$198
CrownePlaza.com$171
Orbitz.com$171
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Prices are for 1 room, 2 adults
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