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Holiday Inn Express Detroit - Downtown

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Holiday Inn Express Detroit - Downtown
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476 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I only needed a night at this hotel and the staff was friendly enough. They upgraded us at no extra charge to a suite. I must admit we had stayed the two prior nights in Ohio in a suite for another hotel and absolutely loved it but it just so happened that particular hotel had been newly... More 

Helpful?
Thank Terminator26
Emily D, Director of Digital Presence at Holiday Inn Express Detroit - Downtown, responded to this review

Terminator, Thank you for taking the time to share your comments about your recent family visit. Please know that we are making systematic improvements to all of our guest rooms including deep cleanings and refreshing the bedding. We will use your comments about the television location in our suites to guide us when we do full updates to those spaces.... More 

London, Canada
1 review
1 of 5 stars Reviewed 1 week ago

Rooms are old. Smelled musty. We were first put on top floor(17th) - rain came through the roof onto our bed. We got a new room. Smelled musty like our first room. Rugs were filthy. My socks had dirt on them as I walked around the room. There was no ice on any floor-every machine was broken. We got there... More 

Helpful?
Thank fromthesoo2016
Emily D, Director of Digital Presence at Holiday Inn Express Detroit - Downtown, responded to this review

From the Soo 2016, Thank you for taking the time to share your comments about your recent visit. We rely on feedback like yours to help us continue improving. We strive to provide the best service and regret that we missed the mark with your visit. Please contact me directly so I can follow up on you visit. We hope... More 

Travelers are raving about these Detroit hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Good, clean hotel. Nothing fancy but reasonably priced and good location. Close to people mover and walking distance to Greek Town. Lots of continental breakfast options and every staff person was helpful. I would stay here again. One bad thing is they discontinued the shuttle service the day I checked in. It would be great to have that service back.

Helpful?
1 Thank Jolene A
Emily D, Director of Digital Presence at Holiday Inn Express Detroit - Downtown, responded to this review

Jolene, Thank you for sharing your comments. We are glad that you found the location of the hotel and the amenities we offer to be convenient. We strive to offer the best value and comfort. We will use your feedback about the shuttle to continue improving. We hope to have a chance to welcome you back. Enjoy today! Emily P... More 

Columbus, OH
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night to go to a concert. The room was very spacious with a desk/chair, kitchenette and king size bed. The bathroom was a little cramped but for one night it served it's purpose. It was very clean, but our room smelled like pot when we got there and never really faded the whole time. The... More 

Helpful?
1 Thank LaryS6143
Stoney Creek
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Walk toComeria park. Very safe,clean hotel, great spot to tour city by traveling on transit system. Casino near by to go to, lots of bars,restaurants in area.Would stay again when I come to Detroit to watch sporting event.

Helpful?
Thank Jeff C
Niagara Falls, New York
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Here's the good: The room we had was nice, clean and came with a small fridge and microwave. The staff area all friendly, from the front desk, to the breakfast servers to the maintenance crew. We found the breakfast to be adequate, nothing really special but you can find something for everyone from cereal to eggs to pancakes. We used... More 

Helpful?
2 Thank delred
IHGService, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear delred, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us.... More 

Philadelphia, Pennsylvania
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 22, 2016

Reserved a room with a Roll-in shower. First room smelled so perfumed with carpet cleaner or other that we could not stay. In addition EVERY room in the hotel has beds above 50 inches high or too difficult for me (C-6 Quadraplegic) to access without being partially lifted by my pants (this includes every "accessible" room). Manager nicely refunded my... More 

Helpful?
Thank Jimwolf19
IHGService, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear Jimwolf19, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional information regarding your stay. We look forward... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2016

We enjoyed a comfortable stay at the Holiday Inn Express. The staff were all friendly and helpful. Special mention goes to Kevin the courtesy shuttle driver - what a legend! He had a great sense of humour calling my mother and I the Aussie Adventurers. I have an interest in street art so he took me to all the best... More 

Helpful?
2 Thank Angela T
Muskegon, Michigan
Level Contributor
108 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

I visited Detroit for a conference held at the Cobo Center. This hotel was in close proximity and was a short 10 minute walk to attend the conference sessions. The staff were friendly, knowledgeable and helpful. They also offer a free hotel shuttle within a three mile radius! Awesome perk! Although they have an indoor pool, they lack a hot... More 

Helpful?
1 Thank Lisa D
Michigan
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 28, 2016

Came to D town to see the Tigers and stayed at this HIE. Parking seemed easy enough, since I didn’t drive but road with a friend, not sure on cost, but the valet staff was super nice and helpful. Parking is actually 7-8 blocks away, so it took 45 min to get the car when needed, but you are told... More 

Helpful?
Thank JayR101
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $20.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 

Additional Information about Holiday Inn Express Detroit - Downtown

Address: 1020 Washington Blvd, Detroit, MI 48226-2613
Location: United States > Michigan > Detroit
Price Range: $163 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit
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