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Roberts Riverwalk Hotel Detroit

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297 Reviews from our TripAdvisor Community

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There are newer reviews for Roberts Riverwalk Hotel Detroit
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Showing 286: English reviews
Chelsea, Michigan
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 26, 2015

If you're running the Detroit Free Press Marathon, DON'T stay here! Prior to arriving, I contacted the hotel via its Contact Us form FOUR times to arrange a late check-out. Check-out was 11 AM, at which time I'd still be running the marathon. I've never had problems being granted late check-outs at hotels for races until now. The ONE response... More 

Helpful?
2 Thank AHotaling
A TripAdvisor Member
1 of 5 stars Reviewed October 20, 2015 via mobile

Unless you have a compelling need to be in this exact location, stay away from this hotel. Other than a very nice view of the Detroit River and Windsor, there was nothing else enjoyable about my stay. Undertrained staff lacking in professionalism, errors in the room billing, shoddy housekeeping (trash from previous room occupant still in the room), and poor... More 

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2 Thank A TripAdvisor Member

Travelers are raving about these Detroit hotels

Detroit, Michigan
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 14, 2015

Nice older hotel, it's obvious that it was grand in it's day. It is still beautiful and the staff is polite and very helpful. Our room was not ready at check in but they allowed us to check out late the next day. The hotel is very insulated and quiet. We had a large party and no one heard the... More 

Helpful?
1 Thank Donna26011
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 13, 2015

I don't even know where to start with this place. I love how the picture of the hotel is from the riverside - no doubt since the front is terrible. Poor location, poor service, dirty rooms, no hair dryer, even our coat hangers were broken. We were downgraded from a king to a queen because there was no heat in... More 

Helpful?
1 Thank Alexandra M
RobRivHotel, Guest Relations Manager at Roberts Riverwalk Hotel Detroit, responded to this review

Thank you very much for taking the time to provide us with this review. First let me apologize for your experience. I would like to extend to you an invitation to speak in further detail if you would like to provide your email address or phone number. We will explore these incidents further with our security and our housekeeping staff.... More 

Oriillia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 13, 2015

We stayed at the Roberts Riverwalk Oct 9 & 10 2015. It is an older hotel and the rooms were huge, clean with two queen beds that were very comfortable. It is located right on the river which is wonderful for walking. We felt safe and we were able to park the car right out front. Everyone at the hotel... More 

Helpful?
Thank goodtogoOriillia
Detroit, Michigan
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 11, 2015

Thank you Roberts Riverwalk for making my Dad and I feel at home during our recent extended stay at your hotel and with just a few days notice, helping me pull off the perfect celebration for his 83rd birthday. The exemplary level of service from Freda, Danny and Abraham, coupled with the instant access to the Riverwalk, stunning river views... More 

Helpful?
Thank Doriankellly
Detroit, Mi
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed September 27, 2015

My stay was an overnight as part of a 2 day conference. I am a Detroiter and have heard mixed reviews about Roberts Riverwalk. This was my first opportunity to experience it firsthand. I was pleasantly surprised with everything from the rooms to the in-conference food service. I received an upgrade to a mini-suite as the hotel was filling up... More 

Helpful?
1 Thank IGoSomewhere
St. Louis
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 24, 2015

This hotel has lots of potential BUT the building needs A LOT of work and updates. The furniture in our room was old and there was peeling paint in the bathroom. We had a meal in the restaurant. The staff was extremely friendly but the food could use some work.

Helpful?
Thank karayfstl
RobRivHotel, Guest Relations Manager at Roberts Riverwalk Hotel Detroit, responded to this review

Dear Guest: Thank you very much for your very honest review. We have noted your review and would like to speak with you more in depth about your stay to get more specific critiques about your meal. We are definitely working to renovate and update our rooms and hope to invite you back to check out those updates very soon!... More 

1 review
5 of 5 stars Reviewed September 23, 2015 via mobile

Whenever I visit Detroit, I like to stay in the business district downtown. This trip, I stayed at the Roberts Riverwalk, less than a 5 minute drive downtown or a pleasant 15 minute walk down the Detroit Riverwalk on a nice summer day. I was placed in the presidential penthouse corner suite with amazing views of the river. The room... More 

Helpful?
Thank Remy1738
RobRivHotel, Guest Relations Manager at Roberts Riverwalk Hotel Detroit, responded to this review

Dear Guest: What an awesome and on par review you provided! We appreciate all feedback from our guests and especially appreciate the large percentage of guests that take time to share positive experiences at the Roberts Riverwalk Hotel. Our staff is dedicated to our guests having a relaxing, comfortable and enjoyable stay. We hope that you will contact our department... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 19, 2015

I recently stayed at the above. There are limited services ie bar restaurant. Security and the securing of parking I think is the most negative aspect. There should be a secured area to park. The hotel is relatively isolated from 5 pm on. Overall a pleasant experience and I would stay here again

Helpful?
Thank I6043PJwilliams
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Roberts Riverwalk Hotel Detroit

Address: 1000 River Place Dr, Detroit, MI 48207-4243
Location: United States > Michigan > Detroit
Price Range: $118 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Roberts Riverwalk Hotel Detroit 3.5*
Number of rooms: 107
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Also Known As:
Roberts Riverwalk Hotel And Residence Detroit
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