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The Shinola Hotel

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1400 Woodward Ave, Detroit, MI 48226-2002
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Traveler (103)
Room & Suite (44)
Dining (3)

About

#10 of 38 hotels in Detroit
Location
Cleanliness
Service
Value
Travelers' Choice
The world’s first Shinola Hotel is Detroit’s new living room. Located in the heart of the city’s historic Woodward shopping district, this 129-room boutique hotel offers a completely original hospitality experience. Shinola Hotel’s accommodations are thoughtfully designed with varied layouts—featuring handcrafted mill-work, custom mattresses, and wallpaper inspired by patterns found during the renovation process. The property marries two restored buildings—the old T.B. Rayl & Co. sporting goods and hardware store and a former Singer sewing-machine store—with three brand new buildings modeled after downtown Detroit’s historic architecture. Indulge in a diverse array of culinary experiences at Shinola Hotel, featuring some of the best new restaurants in Detroit. Grab a classic cocktail in the Living Room or Evening Bar, taste the authentic Southern Italian dishes at San Morello, or try the brews and Detroit-style fried chicken at The Brakeman and Penny Red's.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Concierge
Wifi
Restaurant
Breakfast available
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
115Reviews8Q+A19Room tips
Traveler rating
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Popular mentions
Jason E wrote a review Aug 2020
25 contributions11 helpful votes
Negatives: I emailed before booking to request one of the rooms that must be booked through their Sales team. They never replied. The record player in the room was broke and needed repairs. They did send maintenance a 1-1/2 hours later. The ironing board was broken. The couch in the room looked worn. The in-room dining lacked choices. The staff seemed bothered by guests. In a pandemic and with bookings being reduced, one would think service would go above and beyond. Positives: Gorgeous corner room view and great location. Since it was my first night away in five months, I splurged with the Gallery Room. Under normal circumstances, I could see never leaving the hotel property. But, they have no open bar and the menu for the restaurant had minimal options. The almost $500 nightly rate was criminal. And, before this post, I did email hotel management to allow them to reply. I never heard from them. Lastly, there was a protest directly in front of the hotel with arrests and a significant police presence. Although there's nothing the hotel could have done to prevent the protest, the staff seemed oblivious to how
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Date of stay: August 2020Trip type: Traveled solo
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Response from Mark O'Brien, General Manager at The Shinola Hotel
Responded 3 weeks ago
Dear jx419, Our sincere apologies for your experience. We hold ourselves to a much higher level, but we did not hit the mark for your experience. Would you kindly reach out to me? We will make this right for you. Kind regards,
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Zion51 wrote a review Aug 2020
Hong Kong, China74 contributions37 helpful votes
Amazing hotel, great vibe and overall good staff. Would recommend. Got overcharged on items I did not use in the minibar though which was not a good surprise. Another little detail is that there is a construction site across the street, if you are feeling like sleeping all morning, this could be a problem as works start pretty early in the morning.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Mark O'Brien, General Manager at The Shinola Hotel
Responded 4 weeks ago
Thank you for the kind words Zion51. Kindly let me know if your minibar charges were corrected. We look forward to welcoming you back!
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maggieflag wrote a review Aug 2020
Chicago, Illinois7 contributions
My husband and I stayed at Shinola this past weekend to celebrate our five-year anniversary. We have been wanting to stay there since they opened so we had hyped it up quite a bit but it completely lived up to our expectations. Thanks to James H. at the desk who extended us an upgrade to a huge room with a view of Woodward, and sent us a bottle of champagne to celebrate. We especially loved the tub and shower in our room, and we each had a kit next to our bed with face mask, gloves, sanitizing wipe and Emergen-C! Every time we called the desk, the associate who answered was professional but friendly. Our room service was delicious and delivered quickly and hot, and we utilized the Shinola bicycles to ride around the city. The hotel has taken every Covid precaution, including temperature scanners and hand sanitizer everywhere. Can't say enough good things - we hope to be back in the future!
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Date of stay: August 2020
Value
Location
Service
Room Tip: Rooms facing Woodward have a great view but if you're sensitive to noise, try another hallway.
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Response from Mark O'Brien, General Manager at The Shinola Hotel
Responded 4 weeks ago
We are all very pleased that you enjoyed your stay with us. Thank you for choosing us to celebrate your 5 year anniversary! Looking forward to welcoming you back.
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needwospaces wrote a review Jul 2020
Grand Rapids, Michigan13 contributions3 helpful votes
My husband and I had to travel due to a medical appointment out of town. I was trying to make the best of it and found the Shinola Hotel. We are both frontline healthcare providers and were amazed by the package Shinola offered to spoil us. THANK YOU. The entire staff working 7/15-7/16 were incredible. The customer service was beyond expectations. We asked the concierge for restaurant recommendations and they sent us to a perfect spot. Breakfast was room service as part of the package and was FANTASTIC. We ordered the frittata, and egg and toast breakfast. I had iced coffee and quite enjoyed it. Thank you Shinola Hotel and staff for making a difficult season and hard day so much better. We will definitely be back to create more memories.
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Date of stay: July 2020
Rooms
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Response from Mark O'Brien, General Manager at The Shinola Hotel
Responded 4 weeks ago
We appreciate your review, and THANK YOU for staying with us. Looking forward to welcoming you back soon.
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brmusicman wrote a review Jul 2020
Chicago, Illinois2,524 contributions806 helpful votes
I stayed here one night (alas, would have happily stayed more)! The property is gorgeous. Everything is thoughtfully designed, from the lobby to the elevators to the hallways to the rooms. I was really impressed with the quality of the design and the execution of that design in the construction process. Attention-to-detail was everywhere. My room was on the small side but had lovely features, including a gorgeous bathroom with an awesome shower. My view of downtown Detroit was nice. The bed was extremely comfortable. The room could have used a more ample desk area; this was the one downside of the accommodation, especially for a business traveler. The amenities in the room were very cool and showcased the Shinola product range: the extension cord, alarm clock, record player, etc. were all available in the Shinola store off the lobby. The public spaces were enjoyable, too. I had a late dinner in the lobby, where I stayed and did work until a little past midnight. The lobby was social enough to have a buzz but not a 'scene' during my weeknight stay. Food was okay; service was attentive. Location is solid for downtown Detroit; several restaurants were within walking distance and the immediate block or two surrounding the hotel has been brought back to life with a set of cool stores, etc. Lots of cool architecture. Overall, a very nice experience; I'm excited to return.
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Date of stay: October 2019
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Response from Mark O'Brien, General Manager at The Shinola Hotel
Responded 4 weeks ago
We are happy that you had a very nice experience with us. Thank you for the review. Looking forward to welcoming you back!
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PRICE RANGE
$263 - $431 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganDetroit
NUMBER OF ROOMS
129
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Frequently Asked Questions about The Shinola Hotel
Which popular attractions are close to The Shinola Hotel?
Nearby attractions include Detroit Rolling Pub (0.2 miles), The HandleBar (0.2 miles), and Trapped in a Room with a Zombie (0.3 miles).
What are some of the property amenities at The Shinola Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Shinola Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Shinola Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to The Shinola Hotel?
Conveniently located restaurants include Dime Store, Wright & Company, and Lafayette Coney Island.
Are there opportunities to exercise at The Shinola Hotel?
Yes, guests have access to a fitness center during their stay.
Is The Shinola Hotel located near the city center?
Yes, it is 0.8 miles away from the center of Detroit.
Are any cleaning services offered at The Shinola Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Shinola Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Shinola Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Shinola Hotel?
Many travelers enjoy visiting The Ford Piquette Avenue Plant (2.5 miles), Motown Museum (2.9 miles), and Willistead Manor (2.2 miles).