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Element Detroit At The Metropolitan

Traveler (6)
Room & Suite (10)
Dining (1)

About

#20 of 37 hotels in Detroit
Location
Cleanliness
Service
Value
Discover a refreshing way to relax at Element Detroit at the Metropolitan, a new hotel in downtown Detroit, Michigan offering spacious accommodations in the historic Metropolitan Building. Connect to your surroundings in a thoughtfully designed guest room located right in the middle of top area attractions like Little Caesars Arena, Ford Field, Comerica Park and the Theatre District
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Property amenities
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Airport transportation
Meeting rooms
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Good to know
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15Reviews
18Photos
0Q+A
4Room tips
Traveler rating
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Popular mentions
And really delighted to see many of these beautiful buildings in Detroit being repurposed. This time as an extended stay location in the downtown area. Very convenient location, easy walking diatnce to the stadiums and downtown offices. Extremely friendly, courteous and
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A wonderfully renovated classic building in a fantastic location is well served by some of the genuinely friendliest staff I have had the pleasure to come across. The rooms are large and finished to a high standard and the evening reception and breakfast were a real added
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Response from JonCoutts, General Manager at Element Detroit At The Metropolitan
Responded 4 days ago
Dear Stephen, We appreciate your decision to redeem Marriott loyalty points at the Element Detroit and apologize for the inconvenience you experienced following your departure. Our front manager is contacting Bonvoy for additional details and will correct the billing error immediately. Please anticipate a follow up call to confirm everything was addressed to your satisfaction. Thank you again for your Marriott loyalty, and the opportunity to accommodate you while visiting Detroit. Sincerely, Jon Coutts General Manager
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Beautiful new hotel in a great location. Valet parking requires texting your ticket number. Received text back the car would be ready in 15 minutes. At 30 minutes the valet supervisor says the valet has my key and it will be any minutes. At the 60 minute mark still don’t have my
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Response from JonCoutts, General Manager at Element Detroit At The Metropolitan
Responded 1 week ago
Dear Stuart T, Thank you for staying with us and taking the time to share your experience. We are truly sorry for the long wait and falling short with our valet service. I would appreciate the opportunity to speak with you at your convenience to gather additional detail. Consistent and timely valet service is critical to guest satisfaction and I’m committed to identifying our disconnect in your situation. I can be reached at 313.306.2323 or by e-mail jcoutts@detroitelement.com. We appreciate your review and hope to have another opportunity to welcome you back for a stay that exceeds your expectations. Sincerely, Jon Coutts General Manager (313) 306-2323 direct line
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My fiance and I did combined bachelor / bachelorette parties since we are all friends from high school. We all stayed at this new hotel downtown and everything was really new, nice and modern. The rooms were great for the price! The free breakfast is a bonus, and it was pretty
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Response from JonCoutts, General Manager at Element Detroit At The Metropolitan
Responded 1 week ago
Congratulations on your upcoming wedding! We appreciate you including us in your celebrations. We’re so glad you enjoyed your accommodations and found our staff friendly. Please accept our apologies for the inconvenience you experienced from our second elevator not operating and the limited sleeping accommodations. If you would like to contact me directly, I would be happy to look in to your reservation and compare with the actual room assigned. We do have rooms with two queen beds and a pull-out sofa bed, and it appears you received a different room type. We appreciate your recommendation for anyone staying downtown and hope we have another opportunity to accommodate you and your husband! Sincerely, Jon Coutts General Manager (313) 306-2323 direct line
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New hotel within the recently restored historic Metropolitan Building. Lobby displays the historic architecture of the building. Rooms are designed for longer term stays, with a desk, sofa, and mini kitchen. Hotel is well located within the downtown area, just one block east of
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12
"comfy beds"
"Higher floors have a better view."
"Ask for standard size fridge instead of minifridge for a true extended stay."
"Recommend a room at 7th floor or higher for the views."
PRICE RANGE
$188 - $410 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganDetroit
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