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Doubletree by Hilton Detroit Downtown - Fort Shelby

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525 West Lafayette Blvd, Detroit, MI 48226
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Drive In, Do More $129/nt
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Doubletree by Hilton Detroit Downtown - Fort Shelby
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931 Reviews from our TripAdvisor Community

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Saginaw
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We have stayed at this Doubletree several times now as the location works well for us when visiting downtown Detroit. The hotel is located within a block of the people mover and makes it easy to visit downtown without having to pay the higher prices at the Casino rooms. I only rated it 4 stars this time as our room... More 

Helpful?
Thank Ryan P
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The customer service is great beginning with the valet parking. The food in the restaurant is amazing. The suites are roomy and it is quite nice. It is modern and quiet. Great for my business trip. I will stay here again.

Helpful?
Thank Ree T
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family and I traveled to Detroit, MI during the month of February. We stayed at the Doubletree -Fort Shebly, which was very nice. The rooms are very spacious and were very clean. The employees were excellent and accommodating during our entire stay. All accolades goes to Que who give us wonderful tips about city and who drove us from... More 

Helpful?
Thank A TripAdvisor Member
Riverton, Utah
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

From the minute I walked into the lobby I was treated like a VIP. The room was luxurious and comfortable. The breakfast had a great selection. I had dinner at the restaurant and the food was excellent. The room was quiet, I didn't hear any noise from the hallway. There was complementary Internet access and I was able to Skype... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gail B
Redford, MI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very clean. Great value. Conveniently located to everything in downtown Detroit! We also had a breakfast buffet included in the price of our room and everything was fresh and delicious! We have stayed several different places downtown and none of them have topped this!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ecvito
Walnut Creek, California
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is average. However, for the price, the suite is nice. I was there for a business trip so I never used the living room area. The location is great. The front staff are nice and very helpful. I got in late so nothing in the hotel was open for food or drinks. But they front staff hooked me... More 

Helpful?
Thank Anthony L
Marion, United States
1 review
2 of 5 stars Reviewed 1 week ago

I tried to explain that I chose the complimentary option for internet service. However, the rude Hotel rep. repeatedly told me that I MUST have selected the option specifying $9.95 service. I have stayed in another DOUBLETREE hotel and used the same service and was NOT charged so I have a SERIOUS problem with this HOTEL in Detroit. I will... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Reggie G
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I want to thank you for taking the time to reach out to us. Again, I am truly sorry, that there was an issue with your billing. I am embarrassed to learn that that a service agent at Hilton's call center was less than helpful. I assure you, there will be follow up, as we want each guest to have... More 

1 review
5 of 5 stars Reviewed 1 week ago

Very friendly, helpful front desk staff and efficient breakfast staff. Delicious breakfast. Very nice to my grandson. We had to crawl underneath the bed to my my watch that fell off bed stand and saw a few dust balls but other than that room was great and was ready early. Thanks for a memorable stay, hope to come back.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chris H
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you so much for taking the time to let us know how the stay with us was. We are also pleased to be welcoming and of service to each valued guest. I assure you, housekeeping will be taking a look for any dust balls. The dust balls will not stand a chance. We also look forward to your return.... More 

Macomb, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Overpriced, undervalue, and valet process damages vehicles. Will never stay here again and found the place less desirable than many other hotels that are half the price. Our vehicle had been keyed while in possession of the hotel

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Frank W
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to thank you for letting my know there was an issue with your car while it was in the care of our valet. I show no reports of damage filed. The safety and security of each valued guest, as well as their belongings is very important to us. If at any time we are made aware there... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked in we were greeted with smiles and warm cookies. The staff was helpful and seemed genuinely to be glad we were there, from helping with transportation and dinner options to taking ownership of keeping our luggage after we checked out, the staff is what would bring me back to this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 689kendallm
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I am so pleased to see that you enjoyed your time with us. I am also so glad to see that the team made you feel so welcome (please know you are) We value each guest and work hard to make sure you know that!! We will be looking forward to being of service the next time you are in... More 

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