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Doubletree by Hilton Detroit Downtown - Fort Shelby

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Doubletree by Hilton Detroit Downtown - Fort Shelby
Doubletree by Hilton Detroit Downtown - Fort Shelby
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1,195 Reviews from our TripAdvisor Community

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Chantilly, Virginia
Reviewed 2 days ago NEW

The property and room were nice but my wife's credit card was charged the day before our arrival, mine was charged the day of our arrival, our room change we made the day before from a king to double queens did not get made and we didn't receive the reduced rate. Now we are told we had to file a...

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Helpful?
1Thank sonnysundstrom
Perrysburg, Ohio
HOTEL’S FAVORITE REVIEW
Reviewed January 2, 2017

My husband and I booked this hotel to celebrate our 5th wedding anniversary. And although I am an HHonors gold member, its the first time I've received a text message from hotel staff before my visit to ask if there was anything they could do to make my stay "amazing". Impressive service! I mentioned that we would be celebrating our...

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Helpful?
Thank Wendy S
About Hotel's Favorite Review
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for the great feedback. It was our pleasure to help celebrate your special day. We will look forward to your next visit with us

Mount Pleasant, United States
Reviewed 1 week ago

Just didn't enjoy my experience staying in a hotel in downtown Detroit, for it to be a suite a lot of repairs, stains and other insightful things about the room were not pleasing. Our room wasn't ready when we arrived and waited over an hour. Will not be staying there again

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S3438LYangelah
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Dear S3438LYangelah, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms and that yours wasn’t immediately available when you arrived. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again...

A TripAdvisor Member
1 review
Reviewed 1 week ago

I had to stay overnight in Detroit for business at Cobo Hall. Initially I was going to stay at another hotel up on Jefferson for the same amount of money, but then I found the Doubletree for the same rate and it is walkable to Cobo. Great stay, lovely room, and friendly staff.

Review collected in partnership with DoubleTree by Hilton
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Thank A TripAdvisor Member
Eric T, General Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for taking the time to share your experience. I am very happy to hear you chose the DoubleTree Detroit Downtown and were able to enjoy our close proximity to Cobo Convention Center. We hope to have the opportunity to welcome you back again soon!

Reviewed 1 week ago

I stayed at this hotel twice in the last three weeks and had a wonderful stay both time. Hotel is clean and staff friendly. The restaurant has good food and the service is very quick. Gym is well equipped.

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Helpful?
Thank Beth T
Eric T, General Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for staying with us twice, Beth! I am thrilled to hear you enjoyed our friendly staff, delicious restaurant, and well-equipped gym. We hope to have the pleasure of welcoming you back again soon.

Grand Rapids, Michigan
Reviewed 3 weeks ago

We stayed here for my husbands burthday. Everything from our checking to checkout was outstanding. The corner room was very large and well decorated and quiet. The staff were all very professional and friendly making each guest feel welcomed. This is now my go to hotel while in Detroit

Review collected in partnership with DoubleTree by Hilton
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Thank louiseannel224
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Happy birthday to your husband!!! I trust you had a great time in the city. I am pleased to see that you enjoyed the time in our care. It was our pleasure to be part of the special day!! We will look forward to welcoming your return.

Boston
Reviewed 3 weeks ago

Looked like the shower and coffee maker were never cleaned and they didn't even do the bare minimum daily for cleaned. My trash was not taken out most days that they cleaned. The only thing that was done was the bed and they picked up and replaced towels that's it and that's on the days they actually cleaned. Some days...

Review collected in partnership with DoubleTree by Hilton
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Thank T8742ZWrachel
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to thank you for taking the time to provide us with feedback about your recent stay. I am embarrassed to learn of the housekeeping issues your experienced while in our care. Please know this is not the expected level of service we work hard to provide each valued guest. I will be sharing this review with my...

boston, ma
Reviewed 4 weeks ago via mobile

We were in town for a red wings game, and wanted something close to the Joe. This hotel staff really exceeded my expectations for customer service. From check in, to the bar staff, to the shuttle driver, everything was top notch. I loved the welcome text, and used that to ask to have our sofa bed made up, and a...

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Helpful?
Thank spbos14
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I am so pleased to see that you enjoyed your time in our care. Know that it was our pleasure to be of service. We look forward to welcoming your return.

Elizabethtown, Kentucky
Reviewed 4 weeks ago

Worn out furniture, defective appliances, messed up reservations,failure to clean our room are but a few of my warnings. This is a downtown $300 dollar a night property. That was poorly managed to the point that almost everything was wrong.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KBrune5443
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to again thank you for sharing your experience. I am truly sorry for any issues you experienced while in our care. Our team works hard to provide an amazing experience to each of our valued guests. I understand that did not happen on your visit. I assure you, that I have followed up with my team members....

Fort Wayne, United States
Reviewed 4 weeks ago

The Hotel and room were very clean and the staff was knowledgeable and friendly. Nice walking distance to the Red Wings game. The lighting in the bathroom could have been better and the door handle to the bath room was a little loose but not a big problem. If you passed any staff members the stopped to say Hi and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Deborah G
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for being our valued guest. Also thank you for the feedback. We work hard to make sure your time in our care is relaxing and enjoyable. I am pleased to see that you had a great experience. We look forward to your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Wonderful historic hotel in the heart of downtown Detroit. Enjoy our all suite hotel rooms. Just one block from the people mover. ... more   less 

Additional Information about Doubletree by Hilton Detroit Downtown - Fort Shelby

Address: 525 W Lafayette Blvd, Detroit, MI 48226-3122
Location: United States > Michigan > Detroit
Price Range: $170 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Detroit Downtown - Fort Shelby 3.5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotels.com and Jetsetter so you can book your Doubletree by Hilton Detroit Downtown - Fort Shelby reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Detroit Downtown - Fort Shelby Hotel Detroit
Doubletree Hotel Fort Shelby
Hotel Style:
#3 Best Value Hotel in Detroit
#4 Business Hotel in Detroit
#5 Romantic Hotel in Detroit
#9 Family Hotel in Detroit
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and other travelers.
10 questions
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4 months ago

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Questions? Get answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make sure you pay attention to your rates and the charges.”
 of 5 bubbles sonnysundstrom, 2 days ago | Read review
“I think all rooms are probably nice but the higher up is a bit better for view.”
 of 5 bubbles Acb8694, Jan 15, 2017 | Read review
“Ask for a suite.”
 of 5 bubbles Hudsonrev, Jan 2, 2017 | Read review
“Go for a high floor if you want peace and quiet.”
 of 5 bubbles X4585TGmichaelm, Nov 18, 2016 | Read review
“Street views are always nice, the higher the better”
 of 5 bubbles Dr_Engineer_Adelaide, Nov 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question