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300 Town Center Dr 300 Town Center Drive, Dearborn, MI 48126
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Traveler (394)
Room & Suite (164)
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Henry, Autograph Collection
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 20 hotels in Dearborn
Location
4.3
Cleanliness
4.6
Service
4.5
Value
4.2
GreenLeaders GreenPartner
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English
Hotel links
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965Reviews12Q+A100Room tips
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PhynnTravels wrote a review Sep 24
Redmond, Washington280 contributions95 helpful votes
Having read the other reviews it seems like customer service varies depending on who you talk to. I have to say everyone I interacted with exceeded my expectations when it came to customer service. They have a solid and friendly staff who showed genuine interest in making sure you enjoyed your stay (especially the bar and restaurant staff). Very nice pool and hot tub area. Awesome bar and restaurant (with locally inspired food). Good location, about half way between the airport and downtown. It is kind of in a mall area so there are a few other "ok" food options near by. Yes, the rooms are showing their age but nothing was unacceptable or needing replacement. Not yet at least, but soon they will be. My only suggestion would be if they upgraded the room to also upgrade the toilet, which was extremely low to the ground. But I would definitely stay here again.
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Date of stay: September 2022
Value
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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open_to_the_world wrote a review Jul 2022
Columbus, Ohio268 contributions60 helpful votes
Hotel's Favorite
From the moment we walked in, I was impressed. Beautiful inviting lobby. People longing around. They have restaurant & bar area. Nicely decorated, including many art pieces. Check-in on line of you want your room earlier than the 4 p.m. time. Our room was on 3rd floor. Very comfortable and clean. Biggest TV I've ever seen in a hotel room. The view wasn't much. But the location isn't the best for scenery although easy freeway access. They do have valet, but you can save yourself money and do self park right next to the Henry. Worth the stay!!!
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: Check in on line Self park Ask for room on higher floor if you want any kind of view Eat cheap,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Philip P wrote a review Sep 21
1 contribution
When most people write a review, I think they focus more on the amenities. The restaurant, the bar, the gym. While those make a difference, I think the biggest thing is the people. I came to the Henry after an eight year absence. I was greeted in the bar by my name by Audra. She remembered me after eight years. Rachal at the bar also gave me great service. The front desk had Sharon, who was just the sweetest person ever. This is the reason you come back to her place. This is the reason the Henry is one of Marriotts top hotels.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David wrote a review Sep 21
New York City, New York53 contributions59 helpful votes
Spent three nights in the hotel for a conference. The hotel has a very special ambience to it and the facilities are excellent, including the pool and the gym. I want to especially recognize the General Manager Mr. Alan Osborne who personally got involved to help resolve some Marriott billing issues and night credits. I look forward to visiting again.
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Date of stay: September 2022
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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FunTravelerForSure wrote a review Sep 5
Fort Lauderdale, Florida212 contributions70 helpful votes
From the bellman to the front desk to the staff, all wonderful. Classic former Ritz Carlton with still some shine left. The rooms are a bit sparse and need updating and a bit more attention to detail. Such as, not a piece of paper or a pen anywhere! Bathroom was spacious and well appointed. The views from the upper floor was wonderful of the area and the hotel is well located to everything we needed in Dearborn. For the price, the rooms should be better appointed and updated. The lobby restaurant is also something that needs attention. Went to make a dinner reservation before our arrival and it required a deposit! When we ate there it was nothing more than a hotel style diner, nothing special and the food was nothing special, so what gives? Pool and spa were a little tattered also. The staff was terrific!
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Date of stay: July 2022
Location
Service
Sleep Quality
Room Tip: View of the city was nice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alejandro M wrote a review Jun 2022
7 contributions1 helpful vote
The hotel is just fine, there is no room service, the decorations are a bit old fashioned, the gym is fair(even it could benefit from a equipment freshen up), the breakfast is also just fine (very good fruit and juice but tiny selection of bread/pastries), the rooms are good. The area is horrible with nothing to do except the Henry Ford museum nor far away. I would rate it better, but it is very overprice for the service you get
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mario H wrote a review Jun 2022
1 contribution
I would like to give a special things to La Shonda in housekeeping Valencia at the front desk Brandon in valet and the other valet guy the older guy I cannot think of his name so please forgive me anyhow my name is Mario Hudson my friends and I were there for three days and we had a wonderful time your entire staff is great you guys treated us with the upmost respect and I just would like to say thank you thank you thank you
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jora s wrote a review May 2022
Rockville, Maryland1 contribution
The hotel property is great and so is the front desk staff. Valencia was always helpful and made sure our whole party was taken care of. Ivana who is in the group sales/catering department was always amazing as well. She was so accommodating with all of our needs. If you are planning to have a large group, made sure to book this hotel! -Jora Singh
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Date of stay: May 2022
Value
Location
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James M wrote a review Apr 2022
1 contribution
This hotel is run by people who obviously don't care. First, I had a package delivered for me before I arrived (yesterday). I didn't ask for it on check-in. So I went down to the front desk just now (11:30 a.m.) to get it. The guy took my name, went to the back, and then came back 30 seconds later and told me to ask at the bell desk because the front desk was "too busy with check-ins." I went to the bell desk and, guess what, they aren't there. The guy at the front desk was just standing there, as there was no one else in line. Whomever he spoke with in back obviously didn't want to deal with it, so they just punted it to the bell desk. So I told front-desk guy to find my package and bring it to my room when someone had time. I presume I won't get it. That was infuriating. But let me tell you about the buffet. There was supposed to be an egg-chef station. But in fact, you write your egg order on a piece of paper, which is ultimately taken in back and made by the cook, and then delivered to your table. On your paper, you put a number that corresponds to a number on a stand at your table and they bring your eggs. Well, I never got my eggs. When the waitress (who did a good job) went to the back to ask, they had no knowledge of my order. So no eggs for me. But why do all that? Why not just take my order if there is in fact no egg chef at the buffet. Oh, and when I checked in with my 97-year old mother, no one even bothered to help us with our bags. I would not stay here again, nor should anyone, frankly. If they don't care enough to do their job, I'll go somewhere else.
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Date of stay: April 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MichiganCentral wrote a review Apr 2022
Crewe, United Kingdom11 contributions16 helpful votes
Spent an absolutely lovely week here from 1st April. However, the 'Covid' excuse is beginning to wear thin here, as elsewhere, so having no housekeeping service is totally unacceptable especially when the full price is being paid. Requests for replenishment of stocks were dealt with pleasantly and effciently however. Food and beverage service were excellent (thanks Saeed, Caitlin and Renee) but I did not take dinner frequently as the only meat offered was Halal which I find morally unacceptable to eat. Ethically killed meat shoud be available for all menu options and guests' preferences.
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Date of stay: April 2022
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Room Tip: Ask for an upper floor with a view downtown
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$255 - $347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the henry, autograph collection hotel dearborn, dearborn ritz carlton, ritz dearborn, ritz-carlton dearborn
LOCATION
United StatesMichiganDearborn
NUMBER OF ROOMS
308
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Frequently Asked Questions about The Henry, Autograph Collection
Which popular attractions are close to The Henry, Autograph Collection?
Nearby attractions include Fairlane Town Center (0.4 miles).
What are some of the property amenities at The Henry, Autograph Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Henry, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Henry, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Henry, Autograph Collection?
Yes, free parking, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Henry, Autograph Collection?
Conveniently located restaurants include TRIA, P.F. Chang's, and Red Robin Gourmet Burgers.
Are there opportunities to exercise at The Henry, Autograph Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Henry, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Henry, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Henry, Autograph Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Henry, Autograph Collection?
Many travelers enjoy visiting Henry Ford Estate (0.9 miles).