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Extended Stay America - Detroit - Dearborn

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Extended Stay America - Detroit - Dearborn
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54 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Phoenix, Arizona
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon my arrival, I was was greated by a very friendly and bubbly blond receptionist. She was so welcoming and friendly. The lobby was clean and she told me to help myself to some freshly brewed coffee. The hotel is situated right next to the Fairlane (sp) mall. It wasn't noisy, it was clean, it was comfortable. I knew I... More 

Helpful?
Thank PhoenixTopMan
Manager_11525, Manager at Extended Stay America - Detroit - Dearborn, responded to this review

Your feedback is very important. Thank you for sharing. I am glad to read you were welcomed well by our staff member and that you were able to have a quiet, comfortable stay at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Chandler
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Understand there is no service, no towels daily, no hot breakfast, (coffee and granola bars don't cut it for me) and walking down to the desk every time you need something to prepare your own food with (pan, plate, utensils, etc) wears me out. I want to stay where I don't have to shop and prepare my own food, make... More 

Helpful?
Thank Thomas W
1 review
1 of 5 stars Reviewed August 11, 2016

We had the worst experience ever in this place despite the fact the fees for each night was 110$ with the tax. We were living in our king sized room with many cockroaches, and insects. Plenty of them were behind the bed, in the bath room, and on the floor roaming in the room and messing with our clothes and... More 

Helpful?
Thank Anas W
AA
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 6, 2016

I paid $120 per night for a room that was looking OK at the first sight but clearly needed serious dusting. There was no food or restaurant in the hotel and I had to order from outside. They provided me with some brochures from delivery restaurants around, not a great collection though. And the breakfast was disappointing. I've stayed in... More 

Helpful?
Thank Narges J
Meadville, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 7, 2016

I booked a reservation through Expedia and cancelled four days before visiting because we needed more space. The hotel still charged me for a night's stay and Expedia was unable to convince them to reverse the charges, had to offer me a credit, even though I clearly cancelled well before the stated deadline. I didn't actually stay at the property... More 

Helpful?
Thank Jason R
Manager_11525, General Manager at Extended Stay America - Detroit - Dearborn, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding your reservation is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will review our billing policies and procedures to ensure your experience is not repeated. Thank you very much for bringing this to our attention. I... More 

SARATOGA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 4, 2016

I wish I had not stayed here. The room smelled of cooed fish. When complaining to the front desk no alternative room was offered. Breakfast was meager and ended too early. When tree was fresh fruit it was spoiled or rotten.

Helpful?
Thank HAPPYTRAVELERS247
Ashland, KY
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed April 15, 2016 via mobile

I don't get it. I booked due to the 100% recommendation on Hotwire. It's not a bad deal at all. Got it for less than $60. But still, it just wasn't good. The beds are uncomfortable, especially the linens and cover. The sheets were scratchy and the "bedspread" was about the cheapest piece of cloth you can find and call... More 

Helpful?
Thank Cherrighost
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 29, 2016 via mobile

This month I have stayed at multiple Extended Stay and I was surprised that upon entering my room there was a snack basket called to the front desk to see how much for the snacks cost and the woman at the desk said it came with the room. Now the customer service in this place is of luxury hotel caliber.... More 

Helpful?
Thank Andrea E
1 review
1 of 5 stars Reviewed March 5, 2016 via mobile

The room appeared to be clean until i moved the recliner to get something I dropped and saw food under it. The elevator didn't properly work I got stuck a few times. The elevator wouldn't stop on my floor. I wouldn't stay again. The midnight hostess was very helpful.

Helpful?
Thank Tanisha H
1 review
5 of 5 stars Reviewed January 6, 2016 via mobile

The place was very clean and quite. The stuff were very friendly and nice. The hotel also was located in a very good area and everything was close to me. The kitchen had everything you might need. Breakfast wasn't that great but at least there was coffee in the morning.

Helpful?
Thank Tiba A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Extended Stay America - Detroit - Dearborn

Address: 260 Town Center Dr, Dearborn, MI 48126-2705
Location: United States > Michigan > Dearborn
Price Range: $89 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Dearborn 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Extended Stay, Booking.com, Hotwire, Travelocity, Orbitz, Priceline and Odigeo so you can book your Extended Stay America - Detroit - Dearborn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Dearborn
Dearborn Extended Stay
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