We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Crown Metropol Perth

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crown Metropol Perth
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,278 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Crown Metropol Perth
See the most recent reviews
Showing 1,262: English reviews
perth
Level Contributor
128 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed July 10, 2016

This is a five-star hotel( purportedly) that lacks charm warmth or a sense of welcome. There seems to be no direction. I got the impression staff were ill trained. The check-in was lengthy and laborious. One of our rooms was not ready at 430 in the afternoon. The ordered newspapers did not arrive to either room and guest services opined... More 

Helpful?
Thank calatrava
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear calatrava I am extremely disappointed with your feedback and would like to take this opportunity to apologise for what was obviously a less than memorable experience. If you would like to discuss the matter further please feel free to contact my office directly. Sincerely, Damian O'Donnell General Manager More 

Perth, Australia
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 10, 2016

View over river and pool area was stunning, even with the building works in full swing. Whilst other views aren't bad, I do recommend the city views over the carpark. Room spacious and well appointed with a stylish luxuriousness about it, bed was very comfortable. Plenty and varied eating choices in the hotel complex. Hotel staff very friendly, professional, efficient... More 

Helpful?
Thank Karmyst
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Karmyst Thank you for your recent comments. I am please you enjoyed your visit to Crown Metropol Perth and we look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager More 

Berry, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 10, 2016

The moment you step into this hotel you are blown away by the grandness of this place. The restaurants, the elevator, the furnitures in the lobby... are all extremely well detailed in Art Deco style. The staff are all very attentive, professional and friendly. There is an array of restaurant options as well as bars, casino, theatre and a very... More 

Helpful?
Thank kenzouke
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear kenzouke Thank you for your positive comments. I am happy you enjoyed your recent stay at Crown Metropol Perth and we look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Perth
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed July 9, 2016

Everything to be expected from a five star hotel. We stayed in a Luxe King which was superb! The separate bath was a bonus. Unfortunately the Wifi was not free, and the buffet breakfast downstairs was overpriced. The room was spotless, modern and sizeable. This is definitely are preferred accommodation in Perth.

Helpful?
Thank happiwanderers
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear happiwanderers Thank you for your recent comments. I am delighted to read your positive review and happy you enjoyed your stay at Crown Metropol Perth. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Perth, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Crown Metropol stuns from the moment you walk in - hint, there's plenty of free parking with ccv cameras to keep your car safe. Complimentary macaron upon arrival, exemplary service at check in. The room is fitted out luxuriously, the bath being a focal point. A let down is the tea and coffee- being 5 star you would think they... More 

Helpful?
Thank Kristalilly13
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear kristalilly13 Thank you for your recent review. It is pleasing to read your appreciation of the check in experience and the luxurious fit-out of our guest rooms. The tint on the windows significantly reduces the strength of the summer sun and its' impact on guests. In turn, when the lights are on inside the room a reflection will be... More 

Perth, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 8, 2016 via mobile

I am always blown away by the mirrored lift feature and the modern Art Deco theme in the grand foyer of this hotel. The hotel itself is great, staff attentive. The check in queue at around 3.30pm was a good 5-10mins but all counters were staffed. I believe the hotel was fully booked so that would have explained why it... More 

Helpful?
Thank Lou P
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Lou P Thank you for your comments. Your positive review is greatly appreciated as are your comments with regard to check in efficiency and the Hotel facilities. Your comments in relation to the curtains will be shared with the team for rectification. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Bunbury, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 8, 2016

Buffet breakfast amazing variety, glad there is a late checkout time to eat slowly, enjoy and digest. Very comfortable room, spacious and quiet. Perfect if you wish to visit casino, theatre, and an array of different restaurants from reasonably priced to more lavish. Great value for money when they have a special or you book in advance. Yes staff very... More 

Helpful?
Thank Patricia F
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Patricia F Thank you for your recent review. I am pleased you enjoyed your visit and were able able to experience some of the entertainment options at Crown Metropol Perth, in particular the Atrium Buffet Restaurant. We look forward to welcoming you back soon. Sincerely, Damian O'Donnell General Manager More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

Another stay here for work. Facilities are great (hotel and dining venues) and rooms spacious and well appointed. Only downside - gym doesn't open til 6am - East coast travellers are better using the walk/run/cycle track around the river.

Helpful?
Thank Dinnerkat
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Dinnerkat Thank you for your comments relating to your recent stay. I am pleased you enjoyed the facilities and have noted your comments with regard to the opening time of the gym. All feedback is discussed and reviewed with the operational team. Thank you for taking the time to post your review. Sincerely Damian O'Donnell General Manager More 

Sydney, Australia
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

Pluses: + Big lovely room and comfy bed + Great layout with open bathroom and giant bathtub + Friendly professional staff + Excellent breakfast with EVERYTHING one could want on offer ($39pp) Minuses: - We only stayed overnight en route to Margaret River arriving Friday night. We arrived just after midnight, it was very busy with twenty something year olds... More 

Helpful?
Thank lucya82
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear lucya82 Thank you for your recent comments. Although you were allocated a disabled room, I am pleased you found the bed comfortable and the bathroom well laid out. Crown Perth is a large complex with many bars, restaurants and the Casino and as much as we attempt to provide our guests with a relaxing time away there are occasions... More 

Perth, Australia
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 28, 2016

What a wonderful afternoon spent in the lobby of the crown metropol hotel having high tea with a group of friends. Wonderfully presented on white 3 tiered cake plates. A wonderful selection of sweet and savoury treats. Scones with jam and cream, macarons, fruit tarts, mini profiteroles and one of the best brownies I have tasted.accomanied with a lovely variety... More 

Helpful?
Thank Fionacallisto
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Fionacallisto Thank you for your recent review. I am pleased you were able to indulge in one of our High Tea experiences in the Lobby Lounge. It is indeed, a wonderful way to spend an afternoon with friends and a popular choice for many of our visitors. Hopefully we will see you return some time in the future. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

448 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (421)
Viewed
Room/Suite (63)
Viewed
View from Room (39)
Viewed
Bathroom (27)
Viewed
Hotel & Grounds (49)
Viewed
Dining (13)
Viewed
Pool/Beach Area (30)
Viewed
Family/Play Areas (2)
Viewed
Other (198)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (15)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Burswood
East Perth
Fraser Suites Perth
Crown Promenade Perth
#2 of 3 in Burswood
4.0 of 5 stars 831 reviews
East Perth
Pan Pacific Perth
Pan Pacific Perth
#9 of 79 in Perth
4.0 of 5 stars 667 reviews
Show Prices
Show Prices
Show Prices
Hyatt Regency Perth
#15 of 79 in Perth
4.0 of 5 stars 1,822 reviews
Perth CBD
COMO The Treasury
COMO The Treasury
#1 of 79 in Perth
5.0 of 5 stars 146 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Location: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $201 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, TravelClick, HotelTravel.com, Booking.com, Priceline, Agoda, Hotwire and Odigeo so you can book your Crown Metropol Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Burswood Hotel Perth
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay