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Crown Metropol Perth

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Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
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1,220 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Definitely the best hotel in Perth right now. Yes it's on the pricey side but it is definitely luxurious and because me and my partner are "foodies" the restaurants definitely meet our standards. Lots of choice and amazing quality. Something for everyone. The reservation's team always meet my requests.

Helpful?
Thank CharlotteT1411
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear CharlotteT1411 Thank you for your recent review. I am pleased you enjoyed your recent stay at Crown Metropol Perth and indeed, the choice of top class restaurants are a 'foodies dream'. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

3 night stay for business Room very spacious with all amenities and I had a view over the pool. Staff helpful and check in/out process very quick. Room wasn't cleaned when I returned at 4:45pm, but I wasn't too concerned as I'm a neat freak. I would think this may not sit well with others.

Helpful?
Thank Melissa W
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Melissa W Thank you for your recent comments. I am pleased your enjoyed your stay with us and please be assured, I have made a note of the fact your room was not serviced until late in the day and will discuss with the operational team accordingly. Sincerely, Damian O'Donnell General Manager More 

Perth, Australia
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Our check in was cheerful and friendly. Our room was overlooking the pools and was stunning. Everything was spotless and well finished in our King Delux room. We found the staff all very helpful. The hotel houses lots of top class restaurants and also the Crown Casino. We loved our stay!!

Helpful?
Thank CeliaGaetaen
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear CeliaGaetaen Your comments relating to your recent stay are greatly appreciated. I am please you found our check in efficient and welcoming and we look forward to a return visit some time in the future. Sincerely, Damian O'Donnell General Manager More 

Baku, Azerbaijan
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Perth for a couple of days on business and decided to stay at the Crown Metropol, the staff were pleasant and the room was lovely with cracking views over the river and pool. It is worth booking with breakfast included as it will set you up very well for the day :-)

Helpful?
Thank BGarrad
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear BGarrad Thank you for your recent comments. I am pleased you chose Crown Metropol Perth for your recent stay and we able to enjoy the stunning views from our guest rooms. We look forward to your return visit. Sincerely, Damian O'Donnell General Manager More 

Dardanup, Australia
Level Contributor
154 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is an expensive hotel to stay in however if you can pay, it is worth the expense. You can enjoy a variety of dining experiences for most budgets. Rooms have river and city views. Staff are friendly and service excellent. We were lucky enough to receive this weekend as a gift from friends. There are nice walks around the... More 

Helpful?
Thank Jo G
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Jo G Thank you for your recent review. It is pleasing to read your comments and discover that you have managed to make use of the many entertainment options available to our guests and in particular, the close proximity to the river and the walking path. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

perth
Level Contributor
128 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a five-star hotel( purportedly) that lacks charm warmth or a sense of welcome. There seems to be no direction. I got the impression staff were ill trained. The check-in was lengthy and laborious. One of our rooms was not ready at 430 in the afternoon. The ordered newspapers did not arrive to either room and guest services opined... More 

Helpful?
Thank calatrava
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear calatrava I am extremely disappointed with your feedback and would like to take this opportunity to apologise for what was obviously a less than memorable experience. If you would like to discuss the matter further please feel free to contact my office directly. Sincerely, Damian O'Donnell General Manager More 

Perth, Australia
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

View over river and pool area was stunning, even with the building works in full swing. Whilst other views aren't bad, I do recommend the city views over the carpark. Room spacious and well appointed with a stylish luxuriousness about it, bed was very comfortable. Plenty and varied eating choices in the hotel complex. Hotel staff very friendly, professional, efficient... More 

Helpful?
Thank Karmyst
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Karmyst Thank you for your recent comments. I am please you enjoyed your visit to Crown Metropol Perth and we look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager More 

Berry, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The moment you step into this hotel you are blown away by the grandness of this place. The restaurants, the elevator, the furnitures in the lobby... are all extremely well detailed in Art Deco style. The staff are all very attentive, professional and friendly. There is an array of restaurant options as well as bars, casino, theatre and a very... More 

Helpful?
Thank kenzouke
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear kenzouke Thank you for your positive comments. I am happy you enjoyed your recent stay at Crown Metropol Perth and we look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Perth
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Everything to be expected from a five star hotel. We stayed in a Luxe King which was superb! The separate bath was a bonus. Unfortunately the Wifi was not free, and the buffet breakfast downstairs was overpriced. The room was spotless, modern and sizeable. This is definitely are preferred accommodation in Perth.

Helpful?
Thank happiwanderers
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear happiwanderers Thank you for your recent comments. I am delighted to read your positive review and happy you enjoyed your stay at Crown Metropol Perth. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager More 

Perth, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Crown Metropol stuns from the moment you walk in - hint, there's plenty of free parking with ccv cameras to keep your car safe. Complimentary macaron upon arrival, exemplary service at check in. The room is fitted out luxuriously, the bath being a focal point. A let down is the tea and coffee- being 5 star you would think they... More 

Helpful?
Thank Kristalilly13
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear kristalilly13 Thank you for your recent review. It is pleasing to read your appreciation of the check in experience and the luxurious fit-out of our guest rooms. The tint on the windows significantly reduces the strength of the summer sun and its' impact on guests. In turn, when the lights are on inside the room a reflection will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Location: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $185 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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