We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 3 hotels in Burswood

Crown Metropol Perth

1,607 reviews
Save
Traveler (635)
Room & Suite (270)
Pool & Beach (104)
Overview
  • Excellent49%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible3%
Travelers talk about
“crown metropol”(231 reviews)
“water slides”(35 reviews)
“pool area”(116 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,607)Write a Review
Filter reviews
1,586 results
Traveler rating
756
497
192
85
56
Traveler type
Time of year
LanguageEnglish
More languages
756
497
192
85
56
Show reviews that mention
All reviewscrown metropolwater slidespool arealuxe roomluxe viewatrium restaurantroom servicespa roomswan rivercar parkgreat roombistro guillaumemy birthdaymodo miotop classan upgradefood court
FilterEnglish
Updating list...
1 - 5 of 1,586 reviews
Reviewed 4 days ago via mobile

Even though we live locally we decided on a much needed mini getaway so we picked the Crown Metropol Perth and we were not disappointed. The hotel room was very pleasant and clean and well appointed. Swimming pools cater for kids so it was so...More

Thank Rachael W
Reviewed 5 days ago

Stayed for two nights recently in a twin double room with my wife and 2 girls. Rooms are nicely refurbished and fitted out. A couple of points with the room with the mattress probably needing to be replaced. The basin taps have to be turned...More

Thank Paul B
Reviewed 1 week ago via mobile

Visited 8th January with family and had great nights break. We stayed in a luxury twin room overlooking the pool/river which was lovely. Weather was great so spent all our time by the pool, hardly saw the kids due to the slides and huge pools....More

Thank Neil J
Reviewed 1 week ago via mobile

We had a really bad experience at the Crowns. The only positive thing was some staff that was helpful and nice was Annie and Max, however other staff was not helpful at all and not friendly. Some of them did not know the services and...More

1  Thank robertorT7729LQ
Response from CrownHotelsGM, General Manager at Crown Metropol PerthResponded 4 days ago

Dear robertorT7729LQ, Thank you for taking the time to share your review. I was naturally concerned to learn of your experience with us, particularly concerning our service and room cleanliness. We do take these issues very seriously and would appreciate the chance to discuss further....More

Reviewed 1 week ago via mobile

We stayed for 3 nights mid week in a 'family room ' with 2 beds. We booked a package which included free valet parking and bottle of sparking wine. The rooms are dated and look a little tired. However, everything else about our stay was...More

Thank TheSumiMasens
View more reviews
PreviousNext
123456318
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$165 - $443 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$165 - $443 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (635)
Room & Suite (270)
Pool & Beach (104)
Dining (51)
Hotel & Grounds (455)
Bathroom (36)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Jojo200269
January 3, 2018|
AnswerShow all 7 answers
Response from GiannaOz | Reviewed this property |
We found the best free parking is at the back of the hotel near the river and park as close to the hotel as possible. The escalator is right inside the door which takes you up to the Casino area and you just walk... More
0
Votes
NoPolishingTurds
November 13, 2017|
AnswerShow all 4 answers
Response from Hilsybilsy | Reviewed this property |
You need the room key to access the pool. If you've already returned the key when you're checking out that means you can't access the pool. You need to asked the reception to access it before checking out time. You can't... More
0
Votes
Andrew K
November 4, 2017|
AnswerShow all 9 answers
Response from Msintorquay | Reviewed this property |
Yes.
1
Vote
Room Tips
"Get one with city or pool view."
Read review
"Try and choose a room not overlooking the Atrium, which is difficult."
Read review
"Go somewhere else"
Read review
"Pay upgrade for rooms with a view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite