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Crown Metropol Perth

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1,428 Reviews from our TripAdvisor Community

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Showing 1,408: English reviews
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Reviewed 3 days ago NEWvia mobile

Really enjoyed are stay here. Great customer service at the front desk, speedy check inn. Nice clean rooms with a great bath, shower, cosy towels and dressing gowns. Pool area is a great size with a outdoor big pool and spa and a lovely inside pool and jacuzzi. Lots of places To eat and drink. Great hotel and a short...

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Helpful?
Thank Terri1990
Reviewed 4 days ago NEW

I stayed here with my partner last year as a surprise for my 21st birthday. The resort was very accommodating. The view was beautiful and the room was very spacious. The room service was delicious. In the morning with the curtains closed you could easily sleep all day, it was so comfortable!

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Thank Emily W
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear Emily W, Thank you for your five-star review. I am thrilled to learn that your stay was comfortable and I agree; our signature beds are incredibly comfortable - perfect for a day in bed. ​ We hope to welcome you back again soon. Sincerely, Damian O'Donnell General Manager Crown Metropol Perth

Reviewed 4 days ago NEWvia mobile

Came over for the ASMMIRT 2017 conference ! What a gorgeous setting to enjoy educational sessions. So impressed with the wait staff, on top of everything. Tables were constantly cleaned and refreshments topped up. The food served was top shelf. Very impressed with the surroundings. Loved that there were relaxing spots throughout the grounds. I stayed in The Promenade section,...

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Thank Judi K
Perth, Australia
Reviewed 5 days ago NEW

Our room was large and luxurious, we loved that the bathroom had a deep bath for relaxing, the beds were really comfortable the rooms were quiet you couldn’t hear your neighbours. This Hotel is definitely 5 star with great facilities such as a gym and an amazing pool there are lots of bars & restaurants to choose from, we had...

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Thank Luvmyholidays9
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

​Dear Luvmyholidays9, Thank you for your detailed review. I was pleased to see you enjoyed your stay with us and found your room "large and luxurious". We are privileged to be located within the Crown complex with so many amenities at our doorstep and as you mention, The Swan River close by boasting a wide range of activities. We look...

Perth, Australia
Reviewed 6 days ago NEW

We stayed at the Crown Metropol 2 months ago for our anniversary and loved every minute. When we booked in they remembered that it was our anniversary and had a complimentary bottle of champagne with chocolates. the room was great with a nice view. we used the pool facilities as it was a very hot day and very busy. The...

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Helpful?
Thank Debs1407
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear Debs1407, Thank you for choosing Crown Metropol Perth and for your excellent review. I was delighted to hear that your anniversary stay was so positive and you enjoyed the sparkling wine and chocolates. Your comments regarding our "beautiful" pool area and dining experience at The Atrium and much appreciated and I will ensure your kind words are sh​ared with...

East Perth
Reviewed 1 week ago via mobile

I would highly recommend this place to anyone traveling to perth is close to city has best restaurants have been to in a long time exceptional rooms really friendly staff was reasonably priced with good entertainment and sporting venues and a world class golf course here also

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Thank martinbain8121983
Reviewed 1 week ago via mobile

Crown Metropol in Perth is a really good hotel that is finished to a very high standard. The rooms, communal areas and the pools are all first class! The hotel is very much in the style of a Las Vegas hotel, where everything is catered for you under one roof, entertainment theatres, casinos, restaurants etc. The room is very spacious...

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1Thank Nicola R
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear Nicola R, Thank you for review. I was pleased to hear that you enjoyed your overall stay with us and found the amenities and your guest room "first class". I am sorry to learn of the Wi-Fi issues you had during your stay and will be sure to pass on this feedback to our IT team. I was also...

Reviewed 1 week ago via mobile

After having just gotten married, my wife and I checked in late to the hotel. We went upstairs to the room, put our stuff away and then went out. We came down to the lobby bar, my wife had an espresso martini that she loved. From there we went over to TWR cocktail bar in towers. We stayed there for...

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Thank Frazer C
Perth, Australia
Reviewed 1 week ago via mobile

We stayed here to celebrate our engagement. This is a FUN hotel. A lot going on, long line to check in, we love going to the casino even when when not staying there. The pool is fun & beautiful but very very busy. So I like this hotel - BUT you definitely get lost in the hoards of other people...

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Helpful?
Thank Rachel G
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear Rachel G, Thanks for the great feedback and congratulations on your engagement. It was pleasing to read that you and your partner enjoyed your stay at Crown Metropol. Our pool area is indeed popular, and I am sorry for any service delays you experienced, I will ensure your feedback is shared with the relevant department managers. We do look...

New York City, New York
Reviewed 1 week ago

A very nice hotel with great restaurants / service, but the walls / doors are quite thin. It would be a great location for a vacation, but not so good for business travelers as the wifi is very slow (even the premium paid service).

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1Thank tcc1056
CrownHotelsGM, General Manager at Crown Metropol Perth, responded to this review

Dear tcc1056, Thank you for your feedback following your recent stay. I was glad to learn that your overall stay was enjoyable, however, was concerned to note your comments regarding the Wi-Fi service. Our complimentary and premium packages usually receive positive feedback, and I will be sure to follow up with our IT team. We do hope to welcome you...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Location: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $179 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travelers have asked, with answers from Crown Metropol Perth staff and other travelers.
20 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“city view/pool view”
 of 5 bubbles 787jaredm, 1 week ago | Read review
“We had a corner suite which was large and sunny and quiet as was the whole floor”
 of 5 bubbles Terchris, 4 weeks ago | Read review
“Higher floors are quieter.”
 of 5 bubbles Lozzzzzza, 4 weeks ago | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
 of 5 bubbles Kebuh, 4 weeks ago | Read review
“Choose rooms towards the pool”
 of 5 bubbles 50rakesha, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question