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Crown Metropol Perth

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Crown Metropol Perth
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1,250 Reviews from our TripAdvisor Community

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Showing 1,235: English reviews
Perth, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

I took my daughter for a birthday treat and the staff where all lovely wishing her the best, when we were in our room there was a knock and in came a bottle of bubbly and some chocolates for her it was a lovely surprise. The whole experience was terrific.

Review collected in partnership with Amoma.com

Helpful?
Thank Fiona C
Canberra
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The last time I stayed here the hotel had a different name. Great renovation job and really a solid 5 star hotel. The staff were amazing and extremely helpful. The room is large with a large bathroom including a bath tub. The room faced the atrium so it was a bit noisy in the evening with the band/singer, so if... More 

Helpful?
Thank gohomemumbai
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear gohomemumbai Thank you for your recent and constructive comments. I am pleased your enjoyed your stay at Crown Metropol Perth and we look forward to welcoming you back in the future. Sincerely Damian O'Donnell General Manager More 

Melbourne, Australia
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed there for the last two days not a bad venue but the room I stayed in would of had to been the noisiest Hotel room I have ever stayed in. When I checked in I was told I was staying in a twin being 6f4 I said no so I ended up with this room. It sound like a... More 

Helpful?
1 Thank james b
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear james b Thank you for your recent comments. Please accept my sincere apologies for the noise issues experienced during your recent stay at Crown Metropol Perth. Due to the atrium style of the hotel lobby and the associated void, sounds may travel upwards however if you would like to discuss the issue of the truck-like noise please call my... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Basically it covered everything !!! great rooms, great meals, spacious lobby, bars, casino, the Conference hall are fully equipped. provided airport pick up, in case you forgot to bring along your international adapter you can easily borrow the adapter while you stay there.

Helpful?
Thank Bernard L
Geraldton, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was a lovely room booked in conjunction with a show, but very small and nothing too flash for the $800 for tickets to show and 1 nights accommodation. When you live in regional WA and have to drive or fly to be able to go to these events I think a little more effort should be made on behalf of... More 

Helpful?
Thank janie29
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear janie29 Thank you for your comments. I would like to invite you to request an early check-in on a future visit and we will do our best to accommodate you. We are not able to guarantee these requests but we will do everything we can to make your stay as comfortable as possible. Once again, thank you for taking... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our experience was unforgettable. Our room was immaculate, service was incredible, also the staff were very helpful and professional at the same time.Great value for money spent, cannot wait to go back there.

Helpful?
Thank Marie270889
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Marie270889 Thank you for your comments and I am delighted you enjoyed your stay at Crown Metropol Perth. We look forward to a return visit. Sincerely, Damian O'Donnell General Manager More 

Perth, Australia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A very comfortable hotel with efficient and friendly staff. There are many restaurants and bars in the complex and the casino of course. The Sports Bar is a great place to have a drink and watch whatever sport you are interested in. The pool area is large and impressive. Don't forget to bring your own body moisturizer etc as the... More 

Helpful?
Thank Robin W
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Robin W Thank you for your recent review. I am pleased you enjoyed your stay at Crown Metropol Perth and your comments in relation to in-room amenities and 9 lounge will be considered by the operational team. All guest comments are gratefully received as they provide an opportunity for us to improve all aspects of our business. We hope... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great hotel, great rooms, great service. I've stayed there many times, but sad to say that even though they have "non smoking" rooms - my room always has that cigarette smell! They need to up the ante on air fresheners!

Review collected in partnership with Amoma.com

Helpful?
Thank carladH5737IB
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear carladH57371B Thank you for your review. Please accept my apologies for any discomfort experienced by an underlying cigarette odour. Your comments will be shared with the operational team for review as we wish all of our guests a memorable and pleasant experience every time. We look forward to your return visit. Sincerely, Damian O'Donnell General Manager More 

Bildstein, Austria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We had a nice stay there. It's an impressive building and our kids couldn't believe the huge entrance hall. Staff was friendly and helpful. Everything clean and in good condition. We enjoyed the expensive but really tasty breakfast at the Atrium. It's worth to try it once at least. There is a lot to explore in the Crown complex. 5th... More 

Helpful?
Thank kroeatschge
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear kroeatschge Thank you for your recent comments. I am pleased you were able to enjoy many of the facilities on offer at Crown Metropol Perth and chose to relax as a family at our property. The Kids Hub is available for use by all age groups however younger children must be accompanied by a parent or older family member.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Location: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $196 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
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Also Known As:
Intercontinental Burswood Hotel Perth
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