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Crown Promenade Perth

TripAdvisor$158*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$304*
$158*
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$176*
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Crown Promenade Perth
Crown Promenade Perth
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928 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Perth
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Showing 920: English reviews
Perth, Australia
Reviewed 5 weeks ago

Had tickets for a show at The Crown Theatre, which is right next door, so husband and I decided to stay overnight. Speedy and welcoming check-in. Had a Superior King Room, which was spotlessly clean, quiet and a decent size. All the usual essentials supplied - safe, iron, hair-dryer, kettle, toiletries (no robes). King sized bed had great linens and...

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Helpful?
Thank Martine D
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your review, Martine D. I am so pleased to hear that your recent stay with us was so positive and appreciate your comments regarding our spotlessly clean guest rooms and welcoming staff. I will ensure your kind words are shared with the team. We look forward to welcoming you back again soon. Sincerely, Anthony Mauro Front Office...

Perth, Australia
Reviewed April 16, 2017

Visited Crown Entertainment Complex to catch up with family members and we decided to stay at a hotel instead of travelling 60 mins to home. So we stayed at the Promenade and we weren't disappointed. Beautiful room, really nice decor and very comfortable. Service very good, staff very friendly. I recommend this hotel to you.

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Helpful?
Thank Kevin F
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for choosing Crown Promenade Perth and for your feedback, Kevin F. I am pleased to hear that your recent stay was enjoyable and you found your guest room, service and the decor pleasing. We do hope to have the chance to welcome you back again in the near future. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

Brisbane, Australia
Reviewed April 15, 2017

Arrival was excellent very attentive, reception excellent.. Room okay I had a deluxe king on my booking but had two doubles, which made the room feel small. Best pillows ever they were fantastic, room view the car park crap but ask for the city view. Breakfast in room great Only call out went and ask for the nearest coles by...

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Helpful?
Thank Rachele M
Perth, Australia
Reviewed April 14, 2017

I've been to a few hotels in Perth along the years, mostly for work purposes, and paid similar prices in some; comparing value for money, level of service, level of comfort, and styling of the rooms, the Promenade is in my list of happy and repeat, something that none of the others has achieved. You get the posh treatment without...

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Helpful?
Thank Spaussiesh
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your detailed review of Crown Promenade Perth, Spaussiesh. It was our pleasure to welcome you back again, and I am so pleased that your recent stay was enjoyable. Your feedback regarding our "friendly and polite" staff, comfortable guest rooms and the wider Crown complex were appreciated. For any future stays, we do have firmer pillow options available,...

Currimundi, Australia
Reviewed April 12, 2017

I recently had a whirlwind visit to Perth for business and stayed overnight at the Promenade. It ticked all of the boxes for a business traveler - efficient and courteous service at check in and at concierge. The hotel is well positioned in a complex with a selection bars and restaurants nearby. My King room featured a spa bath which...

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Helpful?
Thank Dave C
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for the five-star review, Dave C. We are pleased to hear that your brief stay ticked all the boxes - in particular, the "efficient and courteous" service on arrival. We aim to provide our guests with a personalised and welcoming experience and appreciate your feedback. We hope to see you back again soon, hopefully for a longer stay...

Bali, Indonesia
Reviewed April 10, 2017

Stayed there Saturday 8th after the BBQ Fest with my daughter and son in law, had 2 big beds in the room, the front desk staff especially Annie was most helpful in helping me book the room when I went in. Awesome staff at the hotel nothing is to hard for them if you ask them, rooms are clean and...

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Helpful?
Thank tezzone303
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your excellent review, tezzone303. I am thrilled to hear my team were a highlight of your recent visit and I will be sure to share your kind compliments with Annie. Your feedback regarding our "clean and spacious" rooms are also very much appreciated. We look forward to welcoming you back again soon. Sincerely, Anthony Mauro Front Office...

Singapore, Singapore
Reviewed April 3, 2017

the hotel located in Crown Casino and Convention Centre. clean and neat hotel with friendly and professional staff, room amenities good, room entertainment sometime interrupted by internet connection. breakfast very standard, nice location for walk/jog in the afternoon

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Helpful?
Thank Mukhlisin2016
Perth, Australia
Reviewed March 30, 2017

Well placed right beside the Casino, restaurants and theatre. A liitle pricey and few goodies. EG, basic pool. The Metropole is a lot nicer with great pool area and gym. etc. but costs more of course. The Promenade is clean and some rooms have good views, The staff are always nice and helpful. There are buses to the CBD a...

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Helpful?
Thank davethegolfer
Reviewed March 30, 2017 via mobile

The bedding in this Crown hotel and similar to their other hotels, did not dissapoint. Beautiful linen and amazing bed makes for a luxurious sleep. The Promenade is within the Crown complex however if you do not have a car, it is a little out of the way from Perth's CBD. If you do have a car, don't bother with...

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Helpful?
Thank Maria L
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thanks for the brilliant review, Maria L. I am glad you enjoyed our comfortable mattress and linen which are both created especially for Crown Hotels and hope to welcome you back again soon. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

Adelaide, Australia
Reviewed March 25, 2017

I stay here for work on a regular basis and this is one of the better hotels in WA. I have stayed in many hotels in Perth and even though this is the lower price range of the 3 and obviously not as swanky, it still accommodates all your needs. The check-in staff are more than helpful, the hotel has...

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Helpful?
Thank Shane2108
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for the excellent review, Shane2108. I appreciate your continued support of Crown Promenade Perth and pleased to note your comments regarding our location and our "helpful" staff. We look forward to welcoming you back again soon. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 

Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Location: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: $133 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Priceline, TravelClick, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Crown Promenade Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Crown Promenade Perth staff and other travelers.
10 questions
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Brighton, United Kingdom
North Yorkshire, United Kingdom
4 months ago
11 months ago

See all questions (10)

Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room with a nice view”
mariannem351, 5 days ago | Read review
“Room on 5th floor had no noise at all”
CherylB1510, 6 days ago | Read review
“Stayed on 3rd floor good views from the window, elevator just outside but didn't hear it.”
tezzone303, Apr 10, 2017 | Read review
“Not near the lifts as people are noisy at night”
davethegolfer, Mar 30, 2017 | Read review
“Save on the $50.00 valet parking fee by parking in the free car park.”
Shane2108, Mar 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$158* /night
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Booking.com$176
Priceline$176
AMOMA$304
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*Disclaimer
Prices are for 1 room, 2 adults
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