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Stayed two nights. Was very pleased with the cleanliness, breakfast selections and friendly staff. Only negative was our smoke alarm/carbon monoxide alarm starting going off at 4am for a low battery. My husband ended up changing the batteries once the staff came with them. Staff...More
Response from Casey W, General Manager at Best Western Plus Coldwater HotelResponded February 13, 2017
Thank you for taking the time to write a review. I'd like to apologize for the battery dying in the smoke detector at 4:00am. Unfortunately, we have no way of knowing exactly when they will get low until she start's talking letting us know to...More
Had a one night stay with my son for a local sports tournament. The check in was quick and friendly and they had no problem switching the room over from my husband’s name to my name and credit card. The room was clean except for...More
Response from Casey W, General Manager at Best Western Plus Coldwater HotelResponded January 17, 2017
Thank you for taking the time to write a review for our hotel! We appreciate your feed back and I do apologize the front desk staff was not at the desk and you had to wait for their return. I'm very please to know you...More
Staff is courteous, very helpful, & professional. The best hotel we have option to stay in. Adequate truck parking, several restaurants within walking distance, hotel staff is amazing and very helpful! I recommend this hotel to anyone in the area!!
Response from Casey W, General Manager at Best Western Plus Coldwater HotelResponded December 23, 2016
Thank you so much for your response! We take pride in our customer service and do our best to exceed the expectations of our guests! We look forward to your next visit with us!
Hotel is cleanand most of the staff seemed friendly. But it's location/parking lot is pretty dreary. Walls are very thin. Since it's off the highway it draws a lot of commercial truckers and contractors. The noise of them going in and out on night to...More
Response from Casey W, General Manager at Best Western Plus Coldwater HotelResponded December 8, 2016
Thank you for your review and I apologize for some of the things you have mentioned are out of our control. However, we did install new LED lights in our parking lot and also cameras around the building.
We had a very nice stay.The room was clean and the bed was nice.Very good staff,all were pleasant and helpful. We had a room on the first floor close to the lobby and we had no problems with any noise. We always stay at this...More
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Response from Casey W, General Manager at Best Western Plus Coldwater HotelResponded December 7, 2016
Thank you for the wonderful review! We sure appreciate your comments and I'm glad we are your hotel of choice! We look forward to your next visit!
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
$87 - $123 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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