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Baymont Inn & Suites Grand Rapids SW/Byron Center

2.5 of 5
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8282 Pfeiffer Farms Drive SW, Byron Center, MI 49315
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1 room 1 adult
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Baymont Inn & Suites Grand Rapids SW\/Byron Center
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526 Reviews from our TripAdvisor Community

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Shelbyville, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my husband stayed this past weekend and absolutely enjoyed our stay. Rooms where clean and comfortable, staff was very professional and pleasant. The only not so enjoyable experience were the loud and very rude people staying on our floor. They let their kids run and scream threw out he hallways with no supervision at all. Not to mention... More 

Helpful?
Thank Meme F
Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review

Hello Meme F, Thank you for reviewing your stay with us! I’m truly happy to hear that you had such a wonderful experience overall, although I’m displeased to hear that another in-house group interfered with your stay. Certain groups can make it very difficult for everyone to enjoy their stay, and I’m very sorry that you encountered these circumstances. Jillian... More 

Wayland, Michigan
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This past weekend we stayed and there was a huge group of very rude people. Normally this would get a hotel a crappy review.... But we were so impressed with how the staff handled this group (as best as they could). I've stayed at many hotels and they can't be judged by their patrons, only their employees. The rooms, pool,... More 

Helpful?
Thank Talspray
Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review

Hello Talspray! Thank you very much for taking the time to review your stay! I sincerely apologize that the large group you encountered was so rude, but we truly appreciate your kind comments regarding how the staff handled the situation and the property overall. Thank you for choosing the Baymont Inn & Suites! We look forward to seeing you for... More 

Roseville, Michigan
1 review
3 of 5 stars Reviewed 5 weeks ago

Kids were running up and down the hallways talking loud until 1AM Worse night we ever had could not fall a sleep. Finally called the desk and it was taking care of. We were on the second floor

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Richard P
Jorden A, General Manager at Baymont Inn & Suites Grand Rapids SW/Byron Center, responded to this review

Hello Richard P, Thank you for reviewing your stay with us; we truly appreciate all guest feedback, as it helps to improve our service for our guests in the future. I sincerely apologize that there were so many children unsupervised at such a late hour; it is hotel policy that all children under 18 are supervised by a legal adult... More 

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