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Bay Mills Resort & Casino

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Bay Mills Resort & Casino
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108 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Sault Ste. Marie, Canada
Reviewed 3 weeks ago

For a casino, the rooms are at best average. Clean but beds well used. Smoking rooms smell as if never cleaned. Ate at the restaurant. Food is good but not spectacular. Lots of fun games in the casino but saw very few jackpots. The lobby is decorated in dead animals...deer, moose, birds. I thought native Americans would never dishonor the...

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Helpful?
Thank denisel333
Timmins, Ontario, Canada
Reviewed November 2, 2016

This time was quiet. Rooms were full, but casino and restaurants were almost empty. It was Halloween, some were dressed in costumes, lots of fun. Different activities going on. Had a great walk on the beach, Lake Superior, Nov. 1st, Rooms are good, frig and microwave, coffeemaker and amenities. Didn't have any luck at casino, but staff was great. James...

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Thank Patricia L
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Thank you for the kind review, Patricia! We hope to see you back soon! :)

Dallas, Texas, United States
Reviewed November 1, 2016 via mobile

Look most of the hotels in the area are "dated" and this one was no exemption. It could use some updates. You are welcomed by a nice large fireplace. The checkin staff was pleasant and efficient. Several nice restaurants and, of course, the casino. The room was spacious and the bed comfortable. Two minor complaints. First, the bath needs updating....

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Helpful?
Thank Jim D
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Thank you for the response, Jim. You'll be happy to hear that we are in the process of updating all of our TV's to larger screens. We hope to see you back soon! :)

Grand Rapids, Michigan
Reviewed October 29, 2016

This is our second time staying at Bay Mills. It is showing it's age. My wife tried not to look down as we walked the hall to our room. I don't think the hall carpet has been cleaned since we were there four years ago. Our room itself was dated but clean. The mattress was very firm. The room also...

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Thank OSUGator
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Hi OSUgator, Thank you for the review. Our carpet is definitely on the list of upgrades in the near future. I'm glad the rest of your trip was enjoyable for you both. :) We look forward to seeing you again soon! GO BLUE! ;)

Reviewed October 28, 2016 via mobile

Very disappointed. While the room was clean it was very outdated. The exhaust fan was extremely loud. Machines extremely tight, I mean extremely! Had a steak dinner at Saucy. Steak was extremely thin with too much gristle. Baked potato was hard and only warm, butter didn't even melt on the potato. Salad and bread was very good. Wifi did not...

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Helpful?
Thank Joan N
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Hi Joan, Thank you for bringing these issues to our attention. Our apologies for your unpleasant trip.

Michigan
Reviewed October 27, 2016

This is our favorite casino hotel to visit. They always make us feel welcome. Great hotel, casino and two restaurants. Very friendly staff. A smaller casino is located up the road. They are open Wed-Sun. Great lunch or dinner at Chum's Cafe.

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Thank Jim H
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Thank you, Jim! :)

Dearborn Heights, Michigan
Reviewed October 18, 2016

Bay Mills Resort and Casino is a very nice place to stay and enjoy good food, clean rooms and gaming if you desire. It is centrally located so day trips to see the beauty the U.P. has to offer is great. The hotel needs updating for sure but it is clean and comfy!

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Thank kathyferrence
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Thank you, Kathy! :)

daggett,mi
Reviewed October 17, 2016

This is a very unique place. I thought the rooms were nice. It was kind of in the middle of nowhere, which we like. The food was good! We had the dinner and breakfast buffet! Very reasonable! I thought the gambling package was great! We did enjoy the sports bar also. You receive free drinks if you are gambling!!

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Thank 616brenda
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Thank you for the review, Brenda! We are happy to hear you enjoyed your stay with us. :)

Rockford, Michigan
Reviewed October 12, 2016

We traveled here with friends from Illinois who had never crossed the Mackinaw Bridge..it's a nice drive from lower SW Michigan! Stopped for lunch in Mackinaw city and then drove the rest of the way to this resort...not a great first impression, when , after the rather long check in process, you walk down some very unsightly carpet to your...

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Helpful?
Thank kferg9
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

Thank you for the kind review. Just to let you know, we are working on updating some areas of the casino including the hallways and rooms. I'm glad you enjoyed your stay with us and hope to see you again soon. :)

Clinton Township, Michigan
Reviewed October 11, 2016 via mobile

We have stayed there in the past. It has changed recently. The staff in the past treated you like family, don't get me wrong they are friendly, just not the same vibe. The food at sacy's is still good, alot of homemade things...it is not as much fun as it was in the past....,very sad

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Thank Michael J
Shelly D, Public Relations Manager at Bay Mills Resort & Casino, responded to this review

We are sorry to hear you didn't feel the same vibe as in the past. We work very hard at treating all of our customers like family. I hope your next visit is more enjoyable and you leave us feeling happy! :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Bay Mills Resort & Casinos is located in Brimley, Michigan in the beautiful Upper Peninsula of Michigan. Sitting right on the waterfront Bay Mills offers two separate casinos, 142 hotel rooms, four different restaurants, 124 RV sites and a championship 18 hole golf course. ... more   less 

Additional Information about Bay Mills Resort & Casino

Address: 11386 W Lakeshore Dr, Brimley, MI 49715-9308
Location: United States > Michigan > Upper Peninsula > Brimley
Price Range: $69 - $200 (Based on Average Rates for a Standard Room)
Number of rooms: 142
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Questions & Answers

Here's what travelers have asked, with answers from Bay Mills Resort & Casino staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3 sections are non smoking. Only one floor is SUPPOSED to be smoking, but people smoke where they want/”
 of 5 bubbles patricialZ1471GN, Nov 2, 2016 | Read review
“Most rooms have a view.”
 of 5 bubbles 721jimh, Oct 27, 2016 | Read review
“Higher floors are the best for "quiet time"!”
 of 5 bubbles kathyferrence, Oct 18, 2016 | Read review
“We had a partial bay view...”
 of 5 bubbles kferg9, Oct 12, 2016 | Read review
“Ask ahead of time for what rooms are avalible.”
 of 5 bubbles drydog77, Jul 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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