Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Townsend Hotel is a modern luxury boutique hotel, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham, Michigan just 20 minutes north of Detroit, Michigan, 15 minutes to Auburn Hills, ten minutes to Troy and ten minutes to Bloomfield Hills. Exquisitely appointed luxury Guest Rooms & Suites welcome you with fine furnishings, luxurious Frette beds & linens, marble bathrooms, Lather bath amenities, Evolve Lighting System, white noise machines in every guest room, Bose radios & Fitness Center equipped with Peloton bikes, free weights, Life Fitness machines. Our staff delivers gracious, thoughtful and personalized service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Chinese, Filipino, Ukrainian
Location
100 Townsend St, Birmingham, MI 48009-6068
The Townsend Hotel
4.5 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Townsend Hotel captivates guests with its impeccably clean, classically charming, yet modern atmosphere, highlighted by a lobby adorned with cozy fireplaces. Nestled in a prime location, it stands out for easy access to local attractions, shopping, and dining. Accommodations receive commendation for their luxury and cleanliness, although there are mentions of dated decor and occasional heating problems.
While the staff's attentiveness is often praised, some guests note service inconsistencies. Additionally, travelers advise vigilance regarding unexpected charges that may affect the perceived value of their stay.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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This beautiful hotel in uptown Birmingham Michigan is very conveniently located right in the heart of town . The parking is very convenient , the hotel lobby is always spotless and Tastefully decorated . There are several areas to sit in front of the fireplaces. The management team and staff who are led by general manager Adrienne Cousins couldn't be a better trained or have a healthier respect for the owners, managers and hotel guests. Exceptional staff and management leadership. I would highly recommend this beautiful and Elite Property.
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Review collected in partnership with this hotel
Date of stay: January 2025Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice hotel. 4 star. Very expensive starting at $365 per nite. Rooms Very nice and roomy. Has a bar and restaurant. Very close to shopping and restaurants in the area. Easy walking distance. Staff very friendly and helpful. Key pad inside room door gives you options for lights,housekeeping and privacy. Housekeeping and privacy light up on key pad outside of the door to let staff know whether to clean or not to clean. Outside key pad is also a doorbell. Valet parking is $30 per nite. Street parking and parking lots are metered. I think it is limited to 1 hour.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at The Townsend Hotel
Responded Aug 31, 2022
Dear Bill M., Thank you for staying at The Townsend Hotel on your recent visit to "walkable" Birmingham, Michigan! Your kind comments regarding your positive experiences in the hotel are certainly appreciated! We look forward to the opportunity of having you return in the near future! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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This is one of the best hotels I’ve ever stayed in, especially in a suburban area. The entire property is beautiful. The room was huge and had every in-room amenity imaginable. Breakfast in the hotel restaurant was outstanding, with one of the best eggs Benedicts I’ve every had.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adrienne Cousins, General Manager at The Townsend Hotel
Responded Aug 28, 2023
We're so happy to hear that you enjoyed your stay, we love the Eggs Benedict too! Hopefully you will be able to join us for another stay in the near future.
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In mid-January of 2025, we were looking fwd to staying at the Townsend (due to online reviews).
The good: It still looks nice & luxurious, as years past. Great location in the centervof booming Birmingham, MI. You feel secured as your room key is required to access any floor in the elevators. Very clean and maintained. Plus, both bartenders in the Rugby Grille are very good and friendly.
The Bad: the devils are in the details.
On Check-in limited parking ($40 per day valet); but metered street parking. The meters would not take several credit cards & the hotel with not provide change for a $1.
The room was clean, but no shampoos (2 body washes). No hairdryer in room ( but H.K. delivered a new hairdryer an hr later). Unfortunately, the individual room heater is old (on/off freq. throughout night - extremely dry). As such, we asked H.K. if they had a humidifier (strong recommend), they said they did (but it was not delivered). On our last night, we called back & asked if HK would lend one to our rm * they did.
Staff is instructed to recommend on-site bar,restaurant...but not too helpful of offside recommends or the excellent Itailan restaurant across the street.
So while we love the location, there are many good hotels around Birmingham.
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Date of stay: January 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Even though we expressly noted our desire for daily housekeeping service, most of the people in group did not receive maid service or clean towels, etc. -- Even after calling the front desk. It's a very nice hotel, but Housekeeping needs some improvement, and the service in the restaurant for breakfast is so slow we decided to eat elsewhere after the first day.
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Review collected in partnership with this hotel
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I had our reception at this hotel. It is a very nice hotel and incredible reputation. We were in the area and decided to stay at this hotel for our anniversary. The hotel was made aware of this and decided to put us in one of the rooms that have no view or direct light. We looked at air conditioning ducts. You would think that after spending $50k on a wedding reception, they would at least put us in a decent room
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at The Townsend Hotel
Responded Jun 9, 2022
Dear rpramosjr, Thank you for staying with us! We are certainly sorry you did not fully enjoy your room on your anniversary weekend with us. We do plan in advance for our guest's arrival however we might not have know your particulars. Through TripAdvisor we unfortunately do not know who you are so if you could write to skalczynski@townsendhotel.com I would be happy to look into the matter for you. Our apologies and thank you again for staying with us. Congrats again on your anniversary! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel
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Wow. As a local, having been sending guests to the Townsend for years. Put parents up for the holiday in a $400 a nite room, which was poorly serviced on arrival and facing a parking garage. Heat malfunctioned on a very cold night, and crews were in the room for an hour servicing. Very kind, but major inconvenience at price point. Called front desk and was told they wouldn’t even comp breakfast as a courtesy, and was talked down to. Will book the Daxton next time.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the Townsend to attend a wedding. It was a wonderful weekend and the Townsend was perfect. A great wedding reception held there - did not seem like a public space- very intimate and charming. The staff went above and beyond - including a quick and masterful clean up of an area of dance floor when someone spilled their drink so nobody slipped. Rooms were comfortable and and quiet, and the lobby is cheerful and a fun place to relax and socialize. And the coffee was great! Super experience and will definitely return toThe Townsend.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at The Townsend Hotel
Responded Oct 5, 2022
Dear Trek652821, Thank you for staying at The Townsend Hotel on your recent visit for the wedding! Your kind comments regarding your positive experiences with our guest rooms and of course our Associates are certainly appreciated! We love our coffee too! We look forward to the opportunity of having you return in the near future for that next wedding!! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel
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As I was checking out for my "pre-paid" room I was informed that there was an amenities charge. This charge was not disclosed when I purchased the room on Expedia nor when I checked-in. The receptionist was also unable to tell me what this amenities charged covered. This was certainly deceptive.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were visiting for a Christmas party and the hotel was the best. The classic style you'd often find in other hotels normally comes with a feeling of neglect, but that is certainly not the case here. The decorations and vibe of the place were on point and everything felt both "old school classy" and clean and upkept at the same time. Friendly staff and the furthest thing you'd find from a chain hotel. 10 out of 10.
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Review collected in partnership with this hotel
Date of stay: December 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day,
Every room does not have a soaking tub so it is important that you mention your requirement for one so we can accommodate you accordingly.
We look forward to the opportunity of seeing you!
All of the rooms do not have balconies. You must request a luxury suite and specifically mention that you want a balcony so the hotel can hold it for your arrival. In-Room Dining is fabulous and can make a wonderful dinner for you!
There are more places to choose from in the Birmingham area.
PRICE RANGE
$242 - $404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
townsend hotel birmingham
LOCATION
United StatesMichiganBirmingham
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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