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The Townsend Hotel

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580 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Bloomfield Hills
Reviewed yesterday NEW

Our family stays at the Townsend Hotel at least twice a year, for business and pleasure. Each time, we are treated exceptionally well, from reservation to checkout. Bellmen remember our names, front desk staff are super-helpful, the rooms are beautiful and comfortable. Travel with little children can be tiring and sometimes stressful, but the hotel makes the stay easy, and...

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Helpful?
Thank brentwood2017
Sanibel Island, Florida
Reviewed 5 days ago NEW

We were visiting our family in Ann Arbor and chose to stay here instead of in Ann Arbor because of the wonderful experiences we have had here in the past. We were not disappointed, to be certain. The dining, the rooms, the staff are all outstanding. We will be back

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Thank acogdoc
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear acogdoc, Thank you for your kind words on your stay at The Townsend Hotel in the Birmingham/Detroit Metro area. We appreciate so much you choosing us and look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Bloomfield Hills, Michigan
Reviewed 1 week ago

The Townsend lived up to it's reputation as a first class hotel in every way! The staff was kind and professional. The facilities and room were clean. We will definitely be considering another stay in the future.

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Thank Avis N
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Avis N, Thank you for choosing to stay with The Townsend Hotel! We appreciate your kind comments regarding your stay and look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Southfield
Reviewed 1 week ago

Excellent hotel, we would definitely recommend to anyone staying in the area. Wife and I stayed here on New Years Eve for our anniversary and loved it! Brunch is excellent in the Ruby Grille. In walking distance to great restaurants and night life.

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Thank davidtI3329XO
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear davidI3329XO, Thank you for staying at The Townsend Hotel during your latest trip to the Birmingham/Detroit Metro area. We appreciate your kind comments on our facilities and Rugby Grille brunch experience! We look forward to the opportunity of seeing you next year. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Sylvania, Ohio
Reviewed 1 week ago

Very nice staff. Were upgraded to suite for very little money. Great Room. No coffee in room. Kind of a downer. Restaurant very nice. Easy in easy out. Very nice shops and restaurants in the very quaint town of Birmingham

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Helpful?
Thank 74arleneb
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear 74arleneb, Thank you for staying at The Townsend Hotel during your latest trip to the Birmingham/Detroit Metro area. We appreciate your kind comments on our facilities and Rugby Grille Restaurant. We do not offer coffee in our guest rooms as we prefer to serve our signature coffee fresh every day. We look forward to the opportunity of seeing you...

Atlanta, Georgia
Reviewed 1 week ago

I have stayed at many hotels in the area when I travel for business and none compare to this one. The staff is friendly and finally a hotel that is CLEAN! This hotel is definately worth the extra money you will pay

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Helpful?
Thank Chee313
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Chee313, Thank you for choosing to stay with The Townsend Hotel on your recent visit to the Birmingham/Detroit Metro area. We know you have many to choose from! We appreciate your kind comments on the facility and our friendly employees! We look forward to having you return in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

St.Thomas
Reviewed 1 week ago via mobile

The front desk us weak at best. If you have a problem...good luck and be prepared. The hotel is very comfortable and clean. Recently renovated rooms which are nice. Probably the best in the Detroit Metro Area outside of a Casino Hotel. Of course this one is quaint and has an air of sophistication. Dining offers excellent quality food and...

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Helpful?
Thank hawaiiboundst_thomas
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear hawaiiboundst_thomas, Thank you for your recent stay at The Townsend Hotel in "walkable" Birmingham, Michigan. Thank you also for your kind comments regarding our facility and our location in the Detroit area. I do apologize if our Reception staff was unable to resolve your concerns during your stay. It is certainly not indicative of the service we are known...

Reviewed 1 week ago via mobile

We spent 2 nights in a luxury suite via a groupon deal. We had our dog (an 80lb yellow lab) and I knew the Townsend was pet friendly, so fingers crossed, all would go well, and it did! Staff couldn't have been nicer to us and our dog! There's also a great little park right outside the hotel to walk...

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Helpful?
Thank Russell P
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Russell P, Thank you for choosing to stay with The Townsend Hotel on your recent visit to the Detroit/Metro area. Regarding your specific "areas of improvement", we choose not to have coffee makers in the room as our coffee is much better made fresh daily and is available each morning in our lobby for your enjoyment. As a result...

Freeland, United States
Reviewed 1 week ago

The Townsend is our favorite place to go for an "urban" getaway to Detroit. The beds are amazing, the rooms are very comfortable. The staff is top-notch. The Rugby Brill is excellent for both dinner and breakfast, although a little on the expensive side.

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Thank Lisa H
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Lisa H, Thank you for choosing to stay with us for your "staycations" in the Detroit Metro area. We appreciate your kind comments on our facilities and our service staff, especially the Rugby Grille Restaurant. We look forward to welcoming you back soon! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Detroit, Michigan
Reviewed 1 week ago

I arrived late that night and notice that I had left my wallet at home but after a few moments the receptionist came up with a solution for me to pay cash as a deposit on the room that I charged to my card. I later found out that this was against Hotel policy so I appreciated that

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Helpful?
Thank Sedrick101
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Sedrick101, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Detroit Metro area. We appreciate your kind comments on reception staff who were able to assist with resolving your problem. We look forward to welcoming you back soon! Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Townsend Hotel is a gem of European elegance, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham.Exquisitely appointed Guest Rooms & Suites welcome you with fine furnishings, luxurious beds & linens, marble bathrooms, & the calm & privacy of a quiet suburban location. Our staff welcomes you with exceptional courtesy, a desire to serve, & genuine hospitality. ... more   less 

Additional Information about The Townsend Hotel

Address: 100 Townsend St, Birmingham, MI 48009-6068
Location: United States > Michigan > Birmingham
Price Range: $336 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Townsend Hotel 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Townsend Hotel Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from The Townsend Hotel staff and other travelers.
2 questions
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Phoenix, AZ
Macon, United States
over a year ago

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Questions? Get answers from The Townsend Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms have balconies. Try to get a room over looking the park. My room had a view of the winter market and Christmas lighting.”
 of 5 bubbles MalibuJune59, Dec 7, 2016 | Read review
“Pick a room on the third floor is you like to exercise - the gym is here”
 of 5 bubbles jbarker72, Oct 26, 2016 | Read review
“room 419 was a suite and i didnt hear any noise.....slept like a baby!”
 of 5 bubbles eoc109, Sep 6, 2016 | Read review
“All rooms are great”
 of 5 bubbles 809ellaw, Aug 29, 2016 | Read review
“Door closing noise will mar any visit.”
 of 5 bubbles rvallen2016, Aug 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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