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BEST WESTERN of Birch Run/Frankenmuth

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BEST WESTERN of Birch Run\/Frankenmuth
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758 Reviews from our TripAdvisor Community

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Showing 756: English reviews
Milan, Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

When we made our reservations, we were told it was a newly renovated property. Didn't know it was still in the middle of construction. Might be a nicer property when construction is complete. The room is decorated okay and has a decent appearance. However, I think the mattresses are older and the bathroom floor was full of the previous guest's... More 

Helpful?
Thank Richard S
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel staff was very friendly. Room was clean breakfast was good for free. Only downside was pool was a little green but hot tub was great. Probably stay her next fall again. Only half mile or so to birch run outlet malls.

Helpful?
Thank edward a
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR. WOW! We cannot thank you enough for the outstanding score! Our staff was ecstatic to hear you enjoyed your stay with us. I have forwarded your concerns about the pool area to be addressed. We appreciate the kind comments about our friendly staff and property and... More 

stayner
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

was okay, but internet did not work the whole 4 days we were there, construction was going on outside our room, so could nap if we wanted too (no effort was made to change our room) The staff at the bar were great, as were the cleaning staff.

Review collected in partnership with Best Western

Helpful?
Thank elvis1237
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR. My deepest apologies your stay was not as relaxing as you deserve. i have forwarded the issues with your internet and construction noise. All guests deserve a peaceful stay. It is dissapointing to hear we fell short of that. We hope to see you return, to... More 

Youngstown, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The Birch Run Best Western Hotel is located right near the Birch Run Outlets, and only a 10 minute drive to Frankenmuth. The rooms are clean, staff was friendly, and the breakfast was included each morning! The Hotel is undergoing some updates, such as a new elevator. That would be wonderful if you are staying on the second floor as... More 

Review collected in partnership with Best Western

Helpful?
Thank Patricia K
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR. WOW! We cannot thank you enough for the amazing score! Our staff was thriled to hear you enjoyed your stay with us. We appreciate the kind comments about our friendly staff and hotel. We look forward to seeing you next time your in the area! Annette... More 

Exeland, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy to book a room. Rates a little high, Staff very helpful, friendly, knowledgeable. Comfortable, clean room, good night sleep. Location of hotel was in a good area. Plenty of food options surrounding hotel..

Review collected in partnership with Best Western

Helpful?
Thank Lori Z
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR. We cannot thank you enough for the outstanding score! Our staff was ecstatic to hear you enjoyed your stay with us. We appreciate the kind comments about our friendly staff and property. We hope to see you return next time your in the area! Annette Cunningham... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Was decent but should list as under construction so there are no surprises. Staff very friendly food was good. Tons were clean. Right on par with what we expected except once the construction reasonably priced

Helpful?
Thank Aaron J
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR and the amazing score! Our team was thrilled to hear you enjoyed our great food and friendly staff. We apprecaite your patience during our remodel and look forward to seeing you next time your in the area. Annette Cunningham Customer Care Specialist More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel even though it is being remodeled is in very nice condition, the rooms were very nice and the beds were very comfortable. They have 1 evening staff female that goes out of her way to make you feel at home, she is wonderful.

Review collected in partnership with Best Western

Helpful?
Thank charloetteh
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR and the amazing score! Our staff was thrilled to hear you enjoyed your stay with us. I am pleased to hear our evening staff was able to make you feel at home. We appreciate the kind comments on our staff and property and hope to see... More 

Gold Run, United States
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Sorely disappointed in the quality of our room for this night. Hotel staff and food was excellent. They are in the process of upgrading the hotel but unfortunately we were put in the old part and the room was not what we expected for Best Western

Review collected in partnership with Best Western

Helpful?
Thank Elizabeth M
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR. My deepest apologies your stay was not as wonderful as you deserve. I am however pleased to hear staff did there best to take good care of you! I have forwarded your concerns about your room to be addressed. We want all guests to have the... More 

Farmington Hills, Michigan
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Presently under renovation. If they continue redoing to lobby, bar and dining room, pool and breakfast area as they have the rooms and are doing the exterior front, it will be a nice facility. We have stayed here many times over the years and it has always been satisfactory but now it is improving. The breakfast was a mixed bag.... More 

Review collected in partnership with Best Western

Helpful?
Thank Scotsman11111
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR. Thank you for the great score! Our staff was thrilled to hear you enjoyed your stay here with us. We appreciate your patience during our current remodel. I appreciate the suggestions on how we can improve our breakfast buffet for our guests. We hope to see... More 

Eaton Rapids
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I took a Trip to this Best Western for Labor Day weekend. Had a outstanding time at Best Western folks where Awesome to us and the place was Awesome! Would come again. Went on to Frankenmuth, Michigan and went on a outstanding River boat ride cruise> It was a awesome ride with my huband. This was a... More 

Review collected in partnership with Best Western

Helpful?
Thank SourthenSnowbird
BWBRCustomercare, Customer Care at BEST WESTERN of Birch Run/Frankenmuth, responded to this review

Dear Guest, Thank you for taking the time to share your experience on TRIPADVISOR. WOW! We cannot thank you enough for the outstanding score! Our staff was ecstatic to hear your husband and you enjoyed yourself here and in Frankenmuth. Congradulations on 51 years and we look forward to seeing you return next time your in the area! Annette Cunningham... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN of Birch Run/Frankenmuth

Address: 9087 Birch Run Rd, Birch Run, MI 48415-9747
Location: United States > Michigan > Birch Run
Price Range: $64 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN of Birch Run/Frankenmuth 2.5*
Number of rooms: 107
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Also Known As:
Best Western Of Birch Run / Frankenmuth Hotel Birch Run
Best Western Birch Run
Birch Run Best Western
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