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Holiday Inn Big Rapids

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Holiday Inn Big Rapids
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95 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Missouri
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I just wasn't that impressed with this hotel. It's supposed to be a 3 star hotel but really it felt more like a 2 or maybe 2.5. My detailed comments are: 1) check in was quick and fine 2) the hotel just doesn't look all that great. it's I guess a personal thing, but I just didn't really think it... More 

Helpful?
Thank joelegs
Michigan
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean room, very comfortable beds and personnel was very helpful and friendly. Only problem was I used the laundry facilities and it took forever to dry my clothes. One staff even said I should of asked and used their dryers!

Helpful?
Thank Keyser_Soze_9
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greeting Keyser_Soze_9, Thank you for taking the time to write a review about our property! We are excited that you enjoyed your stay. The comments about the on-site laundry have been forwarded to ownership in hopes of coming up with a better solution for our guests. We look forward to hosting you in the future! Have a wonderful day, More 

1 review
4 of 5 stars Reviewed 1 week ago

Want to commend Ashley at the front desk who took the time to explain answers to our numerous questions regarding the different rates chargeed to our small alumni golf group. Very patient and maintained a smile as all of us were offering a friendly challenge regarding the different charges each individual had been quoted. . Great job Ashley!

Helpful?
Thank FREDRICK W H
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings FREDERICK W H, Thank you for the great review! I'm glad Ashley could help you guys out. I will be passing that information along to staff and management. We hope you enjoyed the golf outing and look forward to hosting you in the future. Have a wonderful day, More 

Milford, Michigan
Level Contributor
156 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night here while bringing a granddaughter to orientation at Ferris. Very clean, nicely updated, and the beds were great. Wish the pillow selection had included some "flatter" ones. The kids loved the pool. Breakfast was very good and our server there was attentive and friendly. Would definitely stay here again.

Helpful?
Thank MimiandPapa2862
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings MimiandPapa2862, We are so happy you enjoyed your stay and meals at the restaurant. It was very kind of you to take time out of your day to write such a great review of our hotel. I will make sure this gets passed along to staff and management. We hope to see you on your future visits to see... More 

Constantine, Michigan
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Hotel is clean, and beds are like sleeping on a cloud! But~ We were here for a convention and I had prepaid for 2 breakfasts for 2 mornings, something I will never do again. First morning for breakfast at 7:30 they had no coffee. We also asked for water for both of us, 20 minutes later after asking the 2nd... More 

Helpful?
Thank Diane K
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Diane K, Thank you for taking a moment to review your recent stay with us. I apologize the incidents you encountered during your visit in our restaurant. I will share your comments with my leadership staff to ensure such incidents do not occur again. Thank you again for your valued feedback. More 

Davison, Michigan
Level Contributor
150 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 18, 2016

The night we stayed there were several events going on (prom, a bachelor party, a child's birthday party, and a retirement party to name a few), and I was concerned about the noise and traffic it would cause. But it wasn't an issue! We stayed on the 3rd floor (2 doors down from where the child's birthday party guest were).... More 

Helpful?
Thank MichelleALee1
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings MichelleALee1, Thank you for taking a moment to review your recent stay with us. We are pleased your experience exceeded your expectations. We will share your comments with the staff and leadership and look forward to hosting you again. More 

Lansing, Michigan
Level Contributor
556 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 340 helpful votes
3 of 5 stars Reviewed May 15, 2016

The staff were great; very friendly, the wait staff in the restaurant were attentive. The rooms appear to have been updated recently, the beds are comfortable, the bathroom is a decent size. The shower heads appear to be at a normal height until one gets into the shower and realizes you are actually sort of stepping up into it and... More 

Helpful?
Thank Hola4876
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Hola4876, Thank you for taking a moment to review your recent stay with us. Your feedback is important and your comments will be shared with the staff and leadership so we may provide excellent service. More 

Highland, Michigan
1 review
5 of 5 stars Reviewed April 28, 2016

Abe, Erin and Alex F are all great at the desk at check in and my entire stay They make being away from home much more bearable They are always friendly and make me feel special Thank You for making my frequent trips the best they can be

Helpful?
Thank albquip
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings albquip, Thank you for reviewing your recent stay with us. We are pleased to see that Abe, Erin, and Alex F provide you with excellent service. We look forward to hosting you again. More 

Dyer, IN
Level Contributor
180 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed April 16, 2016 via mobile

Stayed one night for a college visit. While the hotel was clean, walls are paper thin. People next to us had a phone alarm going off at 3:00 am and wouldn't shut them off. Very loud and hard to sleep. Bathroom shower was very nice though. Conveniently bloated for ferris state visit.

Helpful?
Thank Twinsmom99
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings Twinsmom99, Thank you for taking a moment to review your recent stay with us. We will share your feedback with the staff and ownership. More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 8, 2016 via mobile

Yes we had children with us (grandchildren) But the bathroom could stay adult size... The toilet was low and the shower was low! Other than that it was an excellent place to stay. Has a great pool and very kind staff. Very clean. And of course I left something in the room, my phone charger! LOL!

Helpful?
1 Thank sherbetty
Eric V, General Manager at Holiday Inn Big Rapids, responded to this review

Greetings sherbetty, Thank you for taking a moment to review your recent stay with us. We will share your comments with the staff and leadership. One curious question, did you contact us regarding your phone charge? Please feel free to call us directly at 231-796-4400. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Big Rapids is the Big Rapids hotel of choice and is located near the campus of Ferris State University. Our four story, full service hotel offers 118 guest rooms and suites. Enjoy our relaxing indoor pool and whirlpool. Our hotel and conference center features free high-speed wireless Internet. Additionally, the Holiday Inn features 18,000 square feet of meeting space with ballroom seating for 500 for sit down meal functions. 52 Sports bar and kitchen, located on site, is available for room service. Come visit the best Big Rapids hotel! ... more   less 

Additional Information about Holiday Inn Big Rapids

Address: 1005 Perry St., Big Rapids, MI 49307
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range: $129 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Big Rapids 3*
Number of rooms: 118
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Also Known As:
Holiday Inn Big Rapids Hotel Big Rapids
Big Rapids Holiday Inn
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