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Quality Inn & Suites

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171 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Big Rapids, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

I loved everything in the room. The king sized bed were very comfortable. The service at the front desk was great too; caring, asked questions, asked how the service was and if there was anything they could do to help. Clean rooms. Wished for a better breakfast but everything was nice overall.

Helpful?
Thank kkzabel1
Parma, Michigan, United States
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This isn't a fancy place but I was overall impressed. The price was decent. The room we were assigned had an interior hallway although there is a section of the property that has outdoor entry rooms. The room was spacious and was clean. The doors to the rooms and the bathroom were old and were definitely showing their age but... More 

Helpful?
Thank Rachel B
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you for such an in depth comment! The eggs are not powdered I promise. We are very glad that you enjoyed your stay and hope you will return. Our business plan is to update at a slower pace and not have to pass the cost on to the customers so we can be more affordable. We do have projects... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a wonderful stay! Staff was friendly. Pool was very nice. Room was very comfortable and up to dated or being an older room. Elevator was very old and sketchy! Housekeeping did a great job with our room!!

Helpful?
Thank Brooke E
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We are glad that you enjoyed your stay. More 

Coopersville, Michigan
Level Contributor
110 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a nice visit north of Lakeview to enjoy 4th of July festivities with friends. Knowing that it would be a late night return home after Sunday evening fireworks, we made a last minute decision to seek a motel nearby. The initial online search for a room was disappointing...little availability and room costs from $100 to... More 

Helpful?
Thank Ronmsparks
Cindy W, Manager at Quality Inn & Suites, responded to this review

Wow! Thank you for the review. We are glad we were available for you. The weeds are going... A busy season has really put us behind. More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The motel called us to ensure we were staying. Very courteous and accommodating staff. Room was clean but shy in the pillow department. Complimentary breakfast. The outdoors smelled like the cow fields, nothing the motel could do about it. Inside was clean. The sink had a hole in it.

Helpful?
Thank Theodore V
Cindy W, Manager at Quality Inn & Suites, responded to this review

We appreciate your comments. I am not sure why it would smell like a cow field. There isn't one any where near us. Must have been some strong winds? Please come see us again! More 

Can
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have had such a stay here. Better than most places. One thing stuck out for me. The front desk staff were amazing. One gentleman who posed to deal with 9 customers at once was able to function keep us moving and made it feel like a secure establishment. I asked for his name and I did want to write... More 

Helpful?
Thank MSymes
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you for commenting. We agree James is a keeper! Remember our pool is open all summer long! Please visit us again soon! More 

Englehart, Canada
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 16, 2016

We really enoyed our stay here. The rooms were very nice and large. Spotless. The staff at the front desk were very helpful. Coffee was available 25 hours a day in the front lobby. The prices were reasonable. We will stay here again if needed.

Helpful?
Thank Pam-Englehart
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. I am glad that you enjoyed your stay. Please visit again soon! More 

Fayetteville, AR
Level Contributor
168 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed June 11, 2016

This is an older motel which has been renovated. The parking lot looked a little scruffy, but the hotel had good ratings. My room was huge with 2 TV sets. In addition, the room had windows that opened and there was great ventilation. The room smelled fresh. Even though the hotel was old, everything in the room was in good... More 

Helpful?
Thank TOG11
Estes Park, Colorado
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 9, 2016

Service fine, and we were put in the back where it was nice and quiet. Room OK, shower a little low on water pressure. Breakfast was really good, with lots of choices. Very good stay here. Would recommend highly.

Helpful?
1 Thank Foxyfive
Cindy W, Manager at Quality Inn & Suites, responded to this review

Thank you for your comments. We work really hard to make Breakfast Great! I am sorry about the water pressure. I have to wonder if the shower head was misadjusted. We look forward to your next visit! More 

Canton, Michigan
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 17, 2016

We reserved a room at the last minute when our son invited us up to Big Rapids to partake in his fraternities end of the year BBQ. I was happy to get a room in town due to graduations taking place on both Friday and Saturday. The price was a bit higher due to this but I understand the economics.... More 

Helpful?
1 Thank RottieGuy951
Cindy W, Manager at Quality Inn & Suites, responded to this review

We are glad that you were able to get a room! We are delighted that you enjoyed your stay! Thank you for taking the time to comment. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites, a Big Rapids hotel walking distance to Ferris State University. Across the street from the Ewigleben Sports Complex! The Muskegon River is just one mile from the hotel and offers outdoor activities like fishing, canoing and tubing. The White Pine Trail is just a short bike ride away. Hunting is available in the surrounding area. Several shops and a variety of restaurants are conveniently located minutes from the hotel. ... more   less 

Additional Information about Quality Inn & Suites

Address: 1705 S. State St., Big Rapids, MI 49307
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range: $56 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Quality Inn Big Rapids
Big Rapids Quality Inn
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