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Country Inn & Suites By Carlson, Big Rapids

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Country Inn & Suites By Carlson, Big Rapids
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238 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Awesome customer service, and great breakfast staff!! Clean rooms. Great Stay. Nice rooms that are getting an uplift. Would recommend this hotel! Bonnie maintaining the breakfast area was amazing, friendly and efficient. Thank you for the enjoyable stay!

Helpful?
Thank Meeshell30
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you so much for the excellent review. My staff and I pride ourselves on outstanding customer service and I'm glad it shows. Although we are being renovated, my housekeeping staff have been diligent in keeping our rooms very clean. Both of my breakfast ladies are excellent and I'm glad you got to experience that. Whenever you stay with us if... More 

Palmer,AK
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 3 nights with our 2 young children. Hotel was clean sans a few stray dogs hairs on the entry way stairs. The hotel has many nice little touches/ amenities such as the lending library, fresh coffee, and cookies in the lobby. Breakfast was hit or miss but decent enough. My biggest complaint was the outdoor smoking area was... More 

Helpful?
1 Thank MissPerkyAK
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you for the very nice review on Trip Advisor. Although the remodeling has started we still have a ways to go; I am especially excited about getting all new furniture including couches and beds. We've started putting some of the furniture in rooms but we will really see a difference when everything is done! I think your comments about the... More 

Clinton, Iowa
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was modern and comfortable. There were many dogs walking around, which came as a surprise, as I thought the property is pet free. The star of the property is the breakfast and the friendly and helpful breakfast attendant. Wonderful spread. Location is near many big box stores and restaurants.

Helpful?
Thank thinktwice_12
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you so much for your very kind words. My staff is the best from my breakfast ladies to my housekeeping, maintenance people and my super friendly front desk. We have been remodeling our hotel and it's made everyone's job just a little harder but they maintain their friendliness and cleanliness; the two things that are so important to me when... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Big Rapids

Address: 15344 Waldron Way, Big Rapids, MI 49307
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range: $103 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Big Rapids 2.5*
Number of rooms: 63
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Also Known As:
Country Inn Big Rapids
Big Rapids Country Inn
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