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Country Inn & Suites By Carlson, Big Rapids

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247 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Peoria, Illinois
Level Contributor
119 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I enjoyed a stay at this motel on our way to Mackinac Island. We were promptly greeted and check in by a professional front desk employee. The room was clean, quiet, and nicely decorated. Beds were comfortable. Breakfast was very good with the usual motel fare. We would have preferred a light blanket to the heavy comforter.... More 

Helpful?
Thank pollyanna123
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you very much for the very nice review. My employees really work at being super friendly and yet professional. I am very blessed to work with such a group! If you stay with us again we would be glad to bring you a blanket or anything else you need. The comforters we use are a decision made by the Carlson... More 

Ann Arbor, Michigan
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It looks like the hotel is undergoing some freshening up. There were "wet paint" signs posted all over the hallways. Rooms were nice. My biggest complaint is the breakfast area. The food was just okay. This is one of the main reasons why I choose Country Inn & Suites because they normally have the best breakfasts of any hotel I've... More 

Helpful?
Thank lynnc177
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

I appreciate that you took the time to write a review. I am very sorry that you didn't have a stellar experience with us; we generally get kudos for our breakfast. If you ever experience anything like that again, in particular the "no milk" issue, please let the desk know. I have no idea why it wasn't addressed by the... More 

Evans, CO, United States
1 review
5 of 5 stars Reviewed 1 week ago

Best hotel in Big Rapids...and we've tried them all! Architecture is interesting and has definite Michigan character. Rooms are spacious, the mattress was new and very comfy, and the housekeeping staff was quick and efficient. Maintenance handled a plumbing problem promptly during our stay. Waldron Way address is convenient to Ferris, downtown BR, and 131 freeway.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Maryjo F
Pam L, General Manager at Country Inn & Suites By Carlson, Big Rapids, responded to this review

Thank-you very much for the excellent review of our hotel. We try really hard to be the very best even while we are remodeling, etc. I'm glad you like the new beds and I hope the rest of the remodeling will be done within a month. In the meantime, if you ever stay with us and things aren't up to... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Big Rapids

Address: 15344 Waldron Way, Big Rapids, MI 49307-8723
Location: United States > Michigan > Mecosta County > Big Rapids
Price Range: $101 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Big Rapids 2.5*
Number of rooms: 63
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Also Known As:
Country Inn Big Rapids
Big Rapids Country Inn
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