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BEST WESTERN Benton Harbor-St. Joseph

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BEST WESTERN Benton Harbor-St. Joseph
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Granted we were only there for 1 night, but the room was clean, the bed was comfortable and a short ride to downtown Saint Joseph. Hit the Complimentary Breakfast Early for greater variety and availability of food items, and less people traffic.

Helpful?
Thank Chris S
Stevens Point, Wisconsin
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Shared a room with cousins, for family event. Typical roadside hotel, clean and comfortable. Breakfast provided, but nothing like a real breakfast. It was pretty expensive for what it is. It's about five miles to St. Joseph beach and lovely downtown, with nothing to walk to except a Walmart and other urban sprawl type places.

Helpful?
Thank Mary M
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for your online review and choosing to stay with us. We are happy that you found the hotel clean and comfortable. We hope the next time you visit St Joseph that you will choose to stay with us again. Sincerely, Duane Zuber Best Western Benton Harbor More 

Las Vegas, Nevada
Level Contributor
117 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff that greeted us was very friendly and helpful. Our room was clean and comfortable. We found that our room was also quite, which we were happy about because we needed a good nights rest. There were some restaurants near by but not within walking distance.

Helpful?
1 Thank George D
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for your online review. Thank you also for letting us know how happy you were with the hotel and the good night sleep. We will be sure to pass along your comments about the team members being very helpful and friendly. We hope to see you again soon Duane Zuber Best Western PLUS Benton Harbor More 

Las Vegas, Nevada
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Sufficient accommodations near restaurants. Room was clean and comfortable Had a good night's sleep. We were able to book the day we arrived which was around July 4th holiday time. Staff was efficient.

Helpful?
1 Thank Kathryn R
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Dear Kathryn R, Thank you for the online review. We are pleased that you found the hotel clean and comfortable during your stay with us. We hope to see you again the next time your travels bring you to Benton Harbor Duane Zuber Best Western Plus Benton Harbor More 

Michigan
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked same day of stay because all hotels in St. Joes were sold out. Drove through a terrible area to get there from downtown St. Joes’, so I’d definitely advise ignoring your GPS and sticking to the highway. Fan in bathroom was ridiculously loud. Nothing good or bad to report, what you would expect from a Best Western. Right on... More 

Helpful?
Thank KristiEMichigan
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for online review and staying with us this week. We apologize for the louder exhaust fan. We have already corrected the concern and we appreciate you letting us know. We look forward to hoping to serve you again Since, Duane Zuber Best Western Plus Benton Harbor More 

Travelers are raving about these Benton Harbor hotels

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We will never stay here again. We stayed in the presidential suite. For what we paid for this room (disappointed) Big is all positive. Un-finished updates, lights burnt out, lights go out on there on & back on again, we had to go get toilet paper b4 we could use the bathroom, the shower floor I thought was to fall... More 

Helpful?
Thank Tuffy2712
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Dear Tuffy2712, Thank you for your online review. Please accept our apologies for the concerns you faced while staying in the Presidential Suite. We strive to be the best value in Benton Harbor and it appears that we failed to exceed your expectations during your last stay. Please know that we are addressing the concerns that you raised in your... More 

Delray Beach, Florida
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

I was in town for a family event and was surprised at the number of new hotels in Benton Harbor/St. Joseph. We chose the Best Western because it was the best value in the area at $199 per night with breakfast included. I thought the price was ridiculously high for the area but I needed a room. I wanted to... More 

Helpful?
Thank Diamond_731
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for choosing to stay with us at the Best Western Benton Harbor. We are so sorry for the inconvenience you encountered with the breakfast on your second day. We pride ourselves in being the best value in Benton Harbor but it appears that we failed to meet your expectations on Sunday for breakfast. Please know that we have... More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Rooms were fairly priced, clean, and the beds were super comfortable. The indoor/outdoor pool was a lot of fun, too! I stayed here with three friends and we found the location to be nice (about 15 minutes' drive from the beach, and close to several restaurants and a Meijer).

Helpful?
Thank trisarahtops19
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for your online review and choosing to stay with us at the Best Western Benton Harbor. We are very happy that you enjoyed your stay with us and found the rooms to be clean and the beds comfortable. We are very lucky to have several great restaurants around the hotel and being so close to the beautiful beach.... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

No frills but nice check-in & out staff, adequate breakfast, decent room w/ freezer/refrigerator, & microwave. Bed not the most comfortable but I've paid more for less quality elsewhere. Overall, worth the money spent. I'd return.

Helpful?
Thank Donita R
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for choosing to stay with us at the Best Western Benton Harbor/St Joe. We are happy to hear that you found the hotel to be a good value and you enjoyed the room. We apologize on the new beds. Normally we get numerous compliments on them each day. We will double check the room that you stayed in.... More 

Kenilworth, Illinois
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We decided, at the last minute, to spend an extra night in Michigan on our way home to Chicago. The Best Western was available, very conveniently located near the expressway entrance, clean and comfortable. Very friendly staff and the breakfast had a good assortment from which to choose.

Helpful?
Thank Susan N
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for your online review and giving us a chance to serve you. We are very happy that you found the hotel convenient to the expressway and clean and comfortable. We especially like to hear that you found our staff to be very friendly. Our team members take great pride in serving our guests and they will be thrilled... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Stay at this newly renovated, premier Southwest Michigan hotel located along I-94 at Exit 29. This beautiful Benton Harbor, MI hotel is conveniently located with nearby popular beaches, golf courses, world class wineries, and more. Corporate guests will appreciate our proximity to Whirlpool Headquarters, DC Cook Plant, Bosch, Lake Michigan College and the University of Notre Dame. The newly renovated BEST WESTERN Benton Harbor-St. Joseph is a standout among area hotels for its excellent customer service. The property features a unique lodge-style lobby complete with a cozy fireplace and complimentary coffee/tea. Energize in our 24-hour fitness center and unwind in our refreshing indoor/outdoor pool. You can also relax in our charming outdoor gazebo and BBQ area. Guests can enjoy luxurious beds, super-fast Wi-Fi access, 42-inch LCD TVs and a complimentary healthy full hot breakfast. Our 100% non-smoking facility is equipped with mini-fridges and microwaves in every room. Ask about our Presidential Suite! ... more   less 

Additional Information about BEST WESTERN Benton Harbor-St. Joseph

Address: 1592 Mall Dr, Benton Harbor, MI 49022-2310 (Formerly Courtyard Benton Harbor St. Joseph)
Location: United States > Michigan > Berrien County > Benton Harbor
Price Range: $114 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Benton Harbor-St. Joseph 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Courtyard By Marriott Benton Harbor Hotel Benton Harbor
Courtyard Benton Harbor
Benton Harbor Marriott
Benton Harbor Courtyard
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