Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

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Traveler (83)
1 Bedroom Suite-King Bed-2 Double Beds
Room & Suite (49)
Pool & Beach (6)

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About

4.0
#1 of 3 motels in Benton Harbor
Location
3.9
Cleanliness
4.1
Service
3.9
Value
3.7
Discover the best of Lake Michigan from our hotel in Benton Harbor near St. Joseph. Ease off I-94 and begin your Lake Michigan getaway at the Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. Family fun abounds 15 minutes away at picturesque Silver Beach, where you can sunbathe, swim, and angle for trout. When you're ready to cool down, head into downtown St. Joseph to grab lunch and an ice-cream cone. Visiting for work? Our hotel is within easy reach of the Whirlpool global headquarters. After capturing a breathtaking sunset on Lake Michigan, connect to our free Wi-Fi to share your favorite photos on social media. Each morning, you can kick-start your day with a workout in our fitness center followed by a hearty meal at the free, hot breakfast featuring our signature waffles. If you're visiting on a not-so-sunny day, let your little ones splash around our heated indoor pool. Corporate travelers appreciate our 24-hour business center and our modern boardroom.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Stay 2x, Get a $50 Gift Card

Location

2276 Pipestone Rd, Benton Harbor, MI 49022-2426
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
South Bend International
26.3 mi
See all flights
Battle Creek Intl Airport
45.7 mi
See all flights
335Reviews6Q+A59Room tips
Traveler rating
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  • 22
  • 37
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Detailed Reviews
sari l wrote a review Nov 2022
Plymouth, Minnesota
Hotel's Favorite
5.0 of 5 bubbles
Hotel was clean staff very friendly. Checking quick and efficient. Showers nice and hot water and strong flow. Always have coffee tea and hot chocolate out which is really nice. Beds are comfortable. Small kitchen area with fridge microwave and stove top
Read more
Date of stay: November 2022Trip type: Traveled as a couple
Room Tip: Only bad thing not many restaurants to chose from and many close at 8:00
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Autumn Atchley, General Manager at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI
Responded Feb 23, 2023
Thank you for choosing Country Inn & Suites, come see us again sometime!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dmitchAjax wrote a review Aug 2022
Ajax, Canada
3.0 of 5 bubbles
Checking in was quick but despite a nearly empty parking lot, the front desk maintained they did not have any rooms available that had 2 beds. Even later on in the evening and early the next morning the parking lot was still not any where near full. So, we took a room with a king and a fold out sofa. Opened up the fold out, and it was unmade and a very thin mattress. Upon calling the front desk they quickly provided the needed linen The rest of the room was clean and well kept, except for the mini fridge which was questionable and the freezer portion needed defrosting. The clerks at the front desk were very pleasant and nice. The breakfast in the morning was quite disappointing. The juice dispenser did not work. Bottled water was room temperature. The bacon was over cooked, the eggs very bland and bread, bagels were disappointing. The pool was very small. , Overall the hotel was okay, and no more. The staff were very nice and efficient.
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Date of stay: August 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Betsy T wrote a review Sep 2021
Indianapolis, Indiana
3.0 of 5 bubbles
This property could stand a little attention in the small repair department. When I asked about getting a paper receipt, I was met with kind of a snotty attitude from one of the employees who told me because I used points to pay for my trip; I didn't get a paper receipt. I really wanted one so that I can have proof that I submitted my card for the $50 incidental fee.
Breakfast bar was mediocre, but I do have to say that our room was clean and quiet.
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Date of stay: September 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jake J wrote a review Aug 2020
Fleming Island, Florida
+1
2.0 of 5 bubbles
We decided to stay at the holiday inn here in Benton Harbor during the COVID19 pandemic, despite not intending to do so due to a funeral. This hotel was built in 1990, over thirty years old and the last time it was renovated was in 2010, ten or so years ago and the renovations are really showing their age and old gen-non OLED keycards (magnetic keycards). The hotel had very small bathrooms, and had a very limited breakfast menu. The room and cleaning service was so lethargic that they had to what until we had checked out.

We may not come to this hotel again until it is modernized to 2020s standards and have better room service.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI
Responded Sep 2, 2020
Hi 622jakej, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the property being dated, bathroom size, and breakfast selection. I understand your dismay and I am sorry. This is not the frictionless experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you being our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bernie M wrote a review Jun 2022
Burlington, Canada
1.0 of 5 bubbles
Booked hotel through Expedia at the same time someone from Hotels.com came in with same issue. Expected to pay $35 for our dog but was informed that it is now $75. The two women were pleasant but the male manager/owner was uncannily rude. Decided that they were scamming us and decided to go elsewhere. The manager noted that there was nowhere in Benton that charged less. Expedia reimbursed us the hotel fee and went across the highway to the Red Roof Inn and paid $61 for the night and dogs stay free. Have stayed at hundreds of hotels in the last 50 years but this one really deserved a poor rating. PS the other couple said Hotel.com said free.
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Date of stay: June 2022
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Find another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jpmassey69 wrote a review Aug 2023
+1
1.0 of 5 bubbles
It was my Anniversary from Hell.. Upon arrival we checked in seem good, but when checked into our it was filthy so I took pictures to show the front desk to see if they could help us but no she couldn't. Next morning ask the gentleman at the front desk could help us it look like this maybe getting taking care left to look around town came back and nothing was done. But someone had came in to turn off the air but didn't clean the room. My husband and I were disappointed so he told front desk, no solving our issue, no new room but said I could clean it. So my husband suggested that we were going to check out early last for one day refund not two days which we may have asked for since our room was not clean upon arrival. Sunday morning we got a call from via establishment and they said no refunds since we have to give him 24 hours my husband stated that I was physically there when I said I was canceling because you can't give me a clean room and no one's there to clean the room which we did see staff around smoking talking upstairs.
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Date of stay: August 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Just make sure your room is cleaned upon arrival the place was very bad and someone had rated it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amorresperroz217 wrote a review Sep 2023
Aurora, Illinois
+1
1.0 of 5 bubbles
This hotel needs a serious deep clean elevators broken poll smelled very strong of chlorine worse they rented a room that had dry vomit on floor room smelled disgusting . We were not offered another room and all hotels were booked we asked for manage not available I've emailed and called him several time his name is Michael he is rude and unprofessional shame on him for renting rooms to customers !! Clerk gave us Fabulosa to cover smell
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Date of stay: September 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Poor Managment Filthy Rooms warning !!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmyEG3318 wrote a review May 2022
Toronto, Canada
+1
1.0 of 5 bubbles
I had thought that the fact it's a Radisson hotel would make it at least halfway decent, but boy was I wrong. The only good thing about it was that the employees that we interacted with were nice. Other than that, the room was a huge disappointment.
1) The floorboards creaked horribly. We tried not to move around too much, out of concern with whoever may have been below us (we were on the second floor).
2) The room was dark. Usually not a problem - and often a benefit when trying to sleep - however, when trying to get ready to leave in the morning, the room was quite dim. Only one light on the wall, near the window (which wasn't all that prominent or giving off much natural light), a couple of lamps & that was it.
3) I know I just said the room was dark, but after switching off the lights and the tv to go to sleep, the bright light of the hallway shone in from a huge gap along the bottom of the door. Not bad if one needs a nightlight, I suppose, but not something we found all that enjoyable.
4) There was a dead bug on the floor. Made us wonder if the room had been vacuumed at all between guests. It looked like some sort of a beetle.
5) The wallpaper near the ceiling in the corner of the room above the bed was peeling off.
6) There was a large chunk missing from the granite (?) countertop in the bathroom.
7) There was a smudge of dirt (or poo...didn't really want to investigate that closely) near the top of the shower curtain inside the tub/shower.
8) The room was annoyingly humid, even with the air conditioner running.
9) One of the towels in the bathroom was dirty looking. A dingy grey colour instead of the bright white/bleached towels. Needless to say, we didn't use that one.
10) Most all of the furniture was either stained, dinged up, missing parts of the veneer or vinyl.
11) The metal door jambs were rusted.

I could go on, but I think this is enough. I was shocked at the condition of the room. The lobby seemed fine (we didn't stay for breakfast, so I can't comment on that, but I did glance into the room and it seemed clean enough) and the ladies we interacted with upon checking in and checking out were pleasant, but the rest of our experience there was definitely sub par. We didn't expect anything like the Four Seasons, but seeing as it's a chain hotel, we thought it would at least be clean and not seemingly falling apart. Had we not been exhausted when we arrived, we'd have likely checked out as soon as we saw the room and gone to another hotel (there are a few in the area on the other side of the highway). Definitely do NOT recommend.
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Date of stay: May 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: Find a different hotel. There are several in the vicinity. They may cost a little more, but trust...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago Traveler wrote a review Aug 2022
1.0 of 5 bubbles
Terrible service. Changed reservation via Expedia ahead of time and when arrived to hotel found it has been cancelled because I did not arrive the day before (original date). No room available and front desk only help was telling to wait 10-15 minutes to check if another room was available. Never came back with answer and the other employee at the front desk with no customer service disposition only response was no rooms. Why cancel the reservation first, second why making us wait and not coming back with an answer and third bad attitude when ask for the manager. I will not stay in this hotel ever.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellen H wrote a review Mar 2022
1.0 of 5 bubbles
Go somewhere else, literally anywhere else. This hotel employs people with a finders keepers policy. On top of that when you call about the issue they just hang up on you and then block the lines so you cant get back through. Reached out to IHG guest services for help in trying to resolve the issue and what happened the poor lady with IHG guest services was also hung up on and lines blocked when she tried to call back and speak with the GM.
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Date of stay: March 2022
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI
Responded Apr 8, 2022
Hi L9186DMellenh, Thank you for staying with us and for banking on our hotel for your travel needs! I am concerned to read about the issues encountered during your stay. Our goal is to deliver a great experience and exceptional service to all of our guests. Your feedback allows us to resolve problem areas and we welcome every opportunity to improve. Trust that your comments are all taken into account and shared with the hotel management as a reference to better the services we deliver. I also sent you a private message to follow up and obtain more details. I hope that you will give us the opportunity to serve you again in the future! Best regards, Jonathan A Case Manager IHGService
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lnze04 asked a question May 2017
Columbus, Indiana89 contributions66 helpful votes
Hello! Do you have two room suites like the HIE in St Joe (with bunk beds in the second room)? Thanks!
East Lansing, Michigan, United States3 contributions
We have a presidential suites that might fit your need's it has two rooms with an arched doorway, it includes 3 beds: Two double beds in one room, and a king bed in the other. it also has two bathrooms. Please feel free to contact me at the property and I would be more than willing to help you locate the right room. Thanks
Answer from Heidi F
Benton Harbor, Michigan
Our Jacuzzi suite offers a king bed, 2 TV's a wet bar, microwave and refrigerator, and a Keurig coffee maker. We also have a stand up shower in the bathroom as well as the 2 person Jacuzzi tub with jets. There is also a sofa in the room with a pull out sofa. Thank you for your inquiry!
hays2002 asked a question Jun 2016
Winchester, California1 contribution
Is there a sofa bed in the room?
Answer from Andrew
Kalamazoo, Michigan4 contributions6 helpful votes
Good Morning and thank you for your interest in staying at our hotel during your next trip to the area. Some rooms have a sofa beds, they're the King Leisure suites. We're looking forward having you. Warm Regards, Andy
Paula V asked a question Jun 2016
Chicago Heights, IL8 contributions4 helpful votes
Do the guest rooms have a microwave and mini fridge??
Answer from Heidi F
Benton Harbor, Michigan
Thank you for your inquiry! All of our rooms come standard with microwaves and refrigerators, keurig coffee makers, hair dryer, iron and ironing board. We also have some items like toothbrushes and toothpaste, shower caps, vanity packs etc. if you forget an item. I hope this was helpful and we look forward to you staying with us in the near future!
patricia s asked a question Mar 2015
Visalia, California1 contribution1 helpful vote
we are in need of a room for a 76 yr old adjoining the king suite is this possible
Samantha Z wrote a tip Jul 20
1 contribution
1.0 of 5 bubbles
"Stay at a different hotel."
Read full review
Amorresperroz217 wrote a tip Sep 2023
Aurora, Illinois11 contributions
1.0 of 5 bubbles
"Poor Managment Filthy Rooms warning !!"
Read full review
jpmassey69 wrote a tip Aug 2023
12 contributions
1.0 of 5 bubbles
"Just make sure your room is cleaned upon arrival the place was very bad and someone had rated it a three star. People need to start reporting how rooms look on here and take pictures it's very important."
Read full review
TT63366 wrote a tip Aug 2023
O'Fallon, Missouri64 contributions5 helpful votes
3.0 of 5 bubbles
"Avoid first floor, little noisier"
Read full review
Sarah S wrote a tip May 2023
Canton, Michigan1 contribution
3.0 of 5 bubbles
"We were there during a softball tournament, so the hotel was at capacity."
Read full review
Not the right property for you?
There are more places to choose from in the Benton Harbor area.
PRICE RANGE
$93 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express benton harbor hotel benton harbor, holiday inn benton harbor, benton harbor holiday inn
FORMERLY KNOWN AS
Holiday Inn Express & Suites Benton Harbor
LOCATION
United StatesMichiganBerrien CountyBenton Harbor
NUMBER OF ROOMS
79
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COUNTRY INN & SUITES BY RADISSON, BENTON HARBOR-ST. JOSEPH, MI $94 - Updated 2024

Frequently Asked Questions about Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI
Which popular attractions are close to Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Nearby attractions include Celebration! Cinema (0.2 miles) and Burlington (0.4 miles).
What are some of the property amenities at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Conveniently located restaurants include Sophia's House of Pancakes, El Rodeo, and Applebee's.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI?
The staff speaks multiple languages, including English, Spanish, and French.
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