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Hilton Garden Inn Benton Harbor / St. Joseph

Traveler (44)
Room & Suite (25)
Dining (9)
Certificate of Excellence

About

#2 of 12 hotels in Benton Harbor
Location
Cleanliness
Service
Value
Certificate of Excellence
Located off I-94 at exit 29 on Michigan's southwest coast, the new Hilton Garden Inn Benton Harbor / St. Joseph hotel is less than two hours from Chicago. Our hotel is near numerous companies, medical institutions and universities, including Notre Dame. Guests enjoy the best of Benton Harbor and St. Joseph, including charming sidewalk cafés, art galleries and museums, specialty shops and antique stores. Discover beautiful beaches, breweries and wineries, and award-winning golf courses, all easily accessible from our Benton Harbor, Michigan hotel. Settle in to a spacious guest room or suite, equipped with a mini-refrigerator, microwave and coffeemaker. Browse HD channels on the 42-inch LCD TV and stay connected with complimentary WiFi at the ergonomic desk. Inviting whirlpool suites are available at this welcoming hotel in Benton Harbor, MI. Organize a meeting, conference or wedding for up to 350 people in our 4,200 sq. ft. ballroom, which can be divided into two rooms. Take advantage of our convenient catering services. Print documents from your guest room to the complimentary 24-hour business center. Start your day with breakfast in The Garden Grille & Bar, which also serves American cuisine for dinner. If you would rather dine in the comfort of your guest room, we offer delicious tempting entrees delivered via room service. Exercise with modern equipment in the complimentary 24-hour fitness center and enjoy a dip in the indoor pool or whirlpool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Free internet
Wifi
Internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Fax / photocopying
Convenience store
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Microwave
Flatscreen TV
Room service
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Hotel links
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Location

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534Reviews
5Q+A
32Room tips
Traveler rating
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Popular mentions
Hotel looked nice. Walked in to one person who I thought was checking in at desk being helped by associate. After a minute I realized the desk clerk Kim was just flirting with a random guest. After exchanging phone numbers, she finally acknowledged me. It may have only been two minutes, but I really felt ignored. Room was clean and hotel was quiet. Overall, pretty happy with my stay.
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Hotel's Favorite
Had a wonderful two night stay, staff were all excellent, especially the restaurant breakfast staff. Will certainly stay again if in the area. Price was steep (at least the weekend nights), but all hotels here are.
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Review collected in partnership with Hilton Garden Inn
Response from Cindy K, General Manager at Hilton Garden Inn Benton Harbor / St. Joseph
Responded 4 weeks ago
Thank you for the wonderful feedback regarding your recent stay with us. We really appreciate the time you took to post your review, and will certainly share this with our team!!! We are in a Tourism area so the rates do fluctuate in the summer months, but we are happy to see you understand that. Again, thank you for your business and have a wonderful summer.
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Booked this for a wedding, late to the ceremony because our rooms were not ready until well after the posted check in time (3 pm). Told repeatedly that the room was clean but not inspected. Not sure why this took so long. Would not recommend, far from town.
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Review collected in partnership with Hilton Garden Inn
Hotel was well kept and rooms were very clean. Breakfast was very good each morning. Close to several stores and restaurants and easy access to the Interstate. I wish it was a little closer to the lake and beaches, but a pretty easy 10-15 minute drive to the beaches.
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Review collected in partnership with Hilton Garden Inn
Response from Cindy K, General Manager at Hilton Garden Inn Benton Harbor / St. Joseph
Responded 5 days ago
Thank you for your recent review of your experience at our hotel. We are glad to see you enjoyed your stay, and we hope that when your travels bring you back to the area, you will choose to stay with us again. Have a wonderful summer!
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The pricing structure in this area is unreal. You would think you were staying in a resort at these prices. I've paid less for boutique hotels in many cities. Weekend prices are ridiculous. $245.84 for a one king bed/one night. This is Benton Harbor folks not Saugatuck or South Haven or the such.
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Response from Cindy K, General Manager at Hilton Garden Inn Benton Harbor / St. Joseph
Responded 5 days ago
Thank you for your recent review of your experience in the Benton Harbor St. Joseph area. The prices are very comparable in our market during the summer months, as we are a tourist area. We are only 5 miles from downtown St. Joe and Silver beach, thus why the prices are higher in the summer then then our winter months. Thank you for staying with us, and we appreciate your business. We hope you will come back the area again soon. Yours in Hospitality,
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Previous
PRICE RANGE
$133 - $318 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganBenton Harbor
NUMBER OF ROOMS
106
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