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Howard Johnson by Wyndham Benton Harbor

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (28)
Room & Suite (18)
Pool & Beach (5)

About

#10 of 12 hotels in Benton Harbor
Location
Cleanliness
Service
Value
Hotel Chain: Howard Johnson's Each guest room comes equipped with cable TV and Showtime. Just 2 miles from Western Michigan University, guests can enjoy the heated indoor pool and hot tub. Free Wi-Fi is included in every room. For added convenience, tea and coffee-making facilities are also provided. Near to Lake Michigan at Silver Beach County Park is 6 miles away. Hidden Pointe Fun Park can be reached in a 15-minute walk. We speak your language!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Vending machine
Game room
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Secured parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
24-hour front desk
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
170Reviews
0Q+A
45Room tips
Traveler rating
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Popular mentions
Crazy place...it's pretty telling that the checkout desk employee didn't even dare to ask me how my stay was. Everything is really dirty and smelly. I was afraid to run the air conditioner because it smelled like straight up mold. The sheets and shower were clean, however. I couldn't find a place to deliver food around there and the only place within walking distance is Sonic. This hotel is really overpriced for what you get. On top of it, be sure they announce the total before you hand them your credit card. They ran my credit card without announcing the total and it turned out to be over the amount I had booked it for through a third party, and they claimed they couldn't do anything about it because my card at already been run, and they absolutely insisted that's what the third party and told them the rate was. But when I called the third party, they said that was absolutely unacceptable.
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Response from howardjohnson01321, General Manager at Howard Johnson by Wyndham Benton Harbor
Responded 1 week ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Raj Bhardwaj General Manager Howard-Johnson, Benton Harbor MI
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Don't stay here, all the rugs were sticky, smelly, the breakfast they promise was 3 cereal bins, it was so dirty in our room, doors broken, no ice machine worked had to get it from the front desk, the phones and tv's were dated from the 70s, blow dryer didn't work, they had no extra towels for my 3 kids, the pool was clean but closed at 10pm so after seeing fireworks the kids couldn't swim, no towels for the pool, the elevator was dirty and had wood peeling off it, there is no resturaunts or bar like promised they closed down for good.. I was ticked we spent money to stay here when sleeping in a camper or tent would have been better and cleaner. Even the phone was labeled ramada inn....Terrible place to stay...i want a refund!!!
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Response from howardjohnson01321, General Manager at Howard Johnson by Wyndham Benton Harbor
Responded 1 week ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This place could use an upgrade. Room smelled musty, leak in bathroom ceiling dripping on the toilet, TV reception bad, crumbling ceiling, ice machine had no ice, snack machine didn't work. Other places were booked, so that wasn't an option for us. Never again will we stay here. The desk person said the leak was from the room above us....probably some history there.
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Response from DaveAbvis, Manager at Howard Johnson by Wyndham Benton Harbor
Responded Oct 23, 2018
Thank you for your feedback. We are sorry you didn't have a better stay with us. This will help us in keeping the hotel ready to make future guests have a happy stay.
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We have been coming here for a while, but this time will be our last. First off the hot tub is dirty it smells like pee. One of the large balls fell off the light by the pool and almost hit my sister in law.The door was open by pool and pool room full of mosquitos. One of the 3 rooms we got has no blankets, 1 had no towels wash clothes nothing. We paid for a pool room so us adults could swim all night only to be locked out of pool at 10 pm. Vending machine don't work. This place has gone down hill so much. I will NOT be coming back.
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Smell bad all over the facility. Pool is nasty, Rooms are not cleaned, bed sheets are terrible, customer service doesn't exist, breakfast is a joke, bread was full of bugs, coffee is nasty, first floor seemed as rental extended room stay, dogs were over the hotel.
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Response from DaveAbvis, Manager at Howard Johnson by Wyndham Benton Harbor
Responded Sep 11, 2018
On behalf of our entire staff at Americas Best Value Inn & Suites, we apologize for the experience at our hotel. Although this is not a true picture of our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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Previous
PRICE RANGE
$54 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson benton harbor hotel benton harbor
FORMERLY KNOWN AS
Americas Best Value Inn- Benton Harbor
LOCATION
United StatesMichiganBenton Harbor
NUMBER OF ROOMS
100
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