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DoubleTree by Hilton Hotel Bay City - Riverfront

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DoubleTree by Hilton Hotel Bay City - Riverfront
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788 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Harbor Springs, United States
Reviewed 4 days ago NEW

Great place to stay! Comfy beds; clean rooms; beautiful view! Would recommend this facility to anybody looking for a comfortable home away from home feel. I look forward to my next visit to Bay City!!

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Helpful?
Thank rikkardr
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Thanks so much for your kind review! We LOVE making our guests happy and hope you have a chance to return very soon. We will even keep a cookie warm for you!

Reviewed 1 week ago via mobile

Very nice hotel. Staff at the restaurant and bar were both heloful and friendly along with the lobby staff. Rooms were clean and comfortable. Great location by the river and their main street, which had lots of resturants and bars. Hope to return again one day.

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Helpful?
Thank Corinne S
clermont, United States
Reviewed 1 week ago

The staff we not friendly the drain in the tub did not work and was not fixed in the 2 days I was there. The shower had mold and mildew in it. They called me the moring after I checked in and asked if I was checking out I explained I made a 2 day reservation and why would they...

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Helpful?
Thank Bob N
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Dear T988GOrobertn We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Harbor Springs
Reviewed 1 week ago

Just a great hotel, would recommend to anyone staying in Bay City Mi.Staff were just help full. Restaurant and lounge very friendly. Food and drinks were very good. Can't wait to come back, and enjoy the Christmas season.

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Helpful?
Thank fredcR5219CF
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Aww, your sweet review makes us feel Merry! We really hope you have a chance to come back. We are working on installing a brand new fireplace in our lobby to give off some more ambiance and Christmas spirit. All we need is a little snow!

Winslow, Maine
Reviewed 1 week ago

Great accommodations and close to everything. Wonderful staff, restaurant and bar provided superb food and drinks. Would definitely come back to stay here. Slept very good and the housekeeping staff was very accommodating:)

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Helpful?
Thank michellebH8672CS
Lansing, Michigan
Reviewed 1 week ago

Service at dinner was unprofessional. Also, waited over an hour for help with non-working mini-fridge after repeatedly being told that help was on the way - ended up not getting to sleep until midnight when had to get up early with a toddler.

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Helpful?
Thank oceansidejenny
LeslieThompson, Director of Sales at DoubleTree by Hilton Hotel Bay City - Riverfront, responded to this review

Thank you for your valuable feedback. After a little investigating, I found out that your refrigerator worked, but we do turn them off. I have asked our management team into looking at putting in instruction cards on how to turn the refrigerators on as it is not extremely obvious. I apologize for the inconvenience your suffered while staying here. Please...

Vestal, New York
Reviewed 2 weeks ago

The Doubletree in Bay City, Michigan is very clean and comfortable. The location is great as it is situated by the water and in walking distance from downtown, restaurants and great things to see and do.

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Helpful?
Thank Michael T
Lansing, Michigan
Reviewed 2 weeks ago

The Hotel Staff made my wife and I feel very welcome. Even though we only live a few miles away. She was spoiled on her Birthday weekend.. We also had a Wedding reception during the weekend stay which was very nice as well

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Helpful?
Thank 268Fred
Reviewed 2 weeks ago via mobile

Clean, very helpful staffs, we had an awesome stay except that this hotel do not offer complimentary breakfast. Nice bar that opens late, however poor wifi connection. The hotel is hard to find and gps will take you to a different route. We had a nice view by the bay, the jacuzzi was accessible but they put too much chlorine...

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Helpful?
Thank Carol S
sterling heights michigan, United States
Reviewed 2 weeks ago

hotel kept all promises. nice location by the water. Like restricted access to the pool area via room corridors. will definitely use them again if we're in the area. ample close parking. the cookies were very good

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Helpful?
Thank J1926NGcharlesm
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree by Hilton Bay City-Riverfront on the east bank of the Saginaw River in the heart of historic downtown Bay City, Michigan, offers the perfect location and ambiance for business and pleasure travel. Centrally located within the greater tri-city area of Midland, Bay City, and Saginaw, just two miles east of I-75 off of US-10, our hotel provides easy access to MBS International Airport, area corporations, and leisure attractions. Historic and prosperous, Bay City has retained its charm and is known for its antique shops, boutiques, pubs and eateries which are all within walking distance from the Hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Bay City - Riverfront

Address: 1 Wenonah Park Pl, Bay City, MI 48708-5658
Location: United States > Michigan > Bay City
Price Range: $142 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Bay City - Riverfront 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Odigeo, Travelocity and Priceline so you can book your DoubleTree by Hilton Hotel Bay City - Riverfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Bay City Riverfront Hotel Bay City
Bay City Doubletree
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Bay City - Riverfront staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Bay City - Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You can request or possibly get upgraded to a river-view room.”
 of 5 bubbles Shadowz425, 4 weeks ago | Read review
“For the best view, ask for a room that looks out at river.”
 of 5 bubbles shorning, Nov 1, 2016 | Read review
“Quiet floors, comfortable beds, spacious rooms.”
 of 5 bubbles W7977VCjonathans, Oct 2, 2016 | Read review
“If its in your budget, get the river view room”
  • Sunset on the Saginaw River
 of 5 bubbles tomhR4951WU, Sep 28, 2016 | Read review
“River view is awesome”
 of 5 bubbles travelforwork035, Sep 19, 2016 | Read review
5 of 5
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