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DoubleTree by Hilton Hotel Bay City - Riverfront

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Traveler (85)
Room & Suite (39)
Dining (7)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Doubletree by Hilton Bay City-Riverfront on the east bank of the Saginaw River in the heart of historic downtown Bay City, Michigan, offers the perfect location and ambiance for business and pleasure travel. Centrally located within the greater tri-city area of Midland, Bay City, and Saginaw, just two miles east of I-75 off of US-10, our hotel provides easy access to MBS International Airport, area corporations, and leisure attractions. Historic and prosperous, Bay City has retained its charm and is known for its antique shops, boutiques, pubs and eateries which are all within walking distance from the Hotel.
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Property amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Classic
HOTEL CLASS
Hotel links
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Hotel deals
1,047Reviews
157Photos
3Q+A
100Room tips
Traveler rating
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  • 238
  • 65
  • 24
  • 12
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Popular mentions
The beds in the "double room" were so small, there was no way two people could sleep comfortably in them. Most hotels use queen beds for their doubles but not this one. We had to pay an additional $20 for a cot and it took up so much room we had trouble getting to the bathroom
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Review collected in partnership with DoubleTree by Hilton
Response from braxtonmccarthy, Assistant Front Desk Manager at DoubleTree by Hilton Hotel Bay City - Riverfront
Responded 6 days ago
Thank you very much for your review! We appreciate all constructive feedback from our guests. I will certainly pass your comments regarding the double beds on to the appropriate department heads. In the meantime, I would be happy to credit you for the roll away bed. Please contact me directly at 989-460-1670 or by email at braxton.mccarthy@hilton.com.
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Hotel's Favorite
My boyfriend and I wanted to do something special for our one year anniversary. We wanted to go somewhere and we were debating between Grand Rapids at the Amway Grand or some place more local given we live in Michigan and we didn't know what the weather was going to be like so
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Review collected in partnership with DoubleTree by Hilton
Response from JenaMLowell, Public Relations Manager at DoubleTree by Hilton Hotel Bay City - Riverfront
Responded Jan 4, 2019
What a wonderful review. Thank you for elaborating about your great experience at the DoubleTree and Bay City. Just to address the parking lot issue, we also have a two-story parking structure that can be parked in when our lot is full. Thanks for the 5 Stars and see you next time! =)
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Couple getaway , wedding was going on in the ballroom . No parking so if you left to go eat , good luck getting a parking spot . long day turned into Honorable experience.They booked most of the wedding party and their friends on the same floor . let say my husband and I were
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Response from braxtonmccarthy, Assistant Front Desk Manager at DoubleTree by Hilton Hotel Bay City - Riverfront
Responded 1 week ago
Thank you very much for your feedback, Shellie. I am deeply sorry that you did not feel safe while staying with us. That is certainly never something we want any of our guests to feel. If I am to understand correctly, our security team did immediately respond to your initial noise complaint and escort you to the new room. Unfortunately, our policy does not allow us to remove guests after one warning, but I can assure you our security team did everything in their power to calm the situation and prevent the guests from causing any more trouble. I do see that our Front Desk team also credited you for the entire stay due to the issues you had experienced. Again, we always do our best to make sure our guests feel at home and have the experience that is expected of our property and I am very sorry this was not extended to you. Please feel free to contact me directly at 989-460-1670 so we can chat a bit more about your stay.
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Good experience, nice staff, very helpful, I close to downtown, easy parking, fantastic breakfast. Affordable pricing. I do not have any complaints and will be staining there again. Check in and check out was very easy
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Review collected in partnership with DoubleTree by Hilton
Response from braxtonmccarthy, Assistant Front Desk Manager at DoubleTree by Hilton Hotel Bay City - Riverfront
Responded 1 week ago
Thank you very much for your review! We appreciate all types of feedback from our guests. I am very happy to hear your stay was a pleasant one. We look forward to seeing you again in the future!
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The hotel staff were friendly, helpful and extremely accommodating. We were there for a friends wedding and it was beautiful! The food was great and the atmosphere was relaxing. Our room was extremely clean and had a great view of the river. The beds were a little uncomfortable
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Review collected in partnership with DoubleTree by Hilton
Response from braxtonmccarthy, Assistant Front Desk Manager at DoubleTree by Hilton Hotel Bay City - Riverfront
Responded 2 weeks ago
Thank you for taking the time to review our hotel! We always appreciate constructive feedback from our guests. We take pride in our wonderful staff and I am very happy to hear you were able to experience them as well. We hope to see you back in the future (:
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
View of the river from a junior suite
Sunset on the Saginaw River
River view from 5th floor
Chambre
View from our room!!
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That is a great question, I don't really remember but I am sure that if you ask the Hotel folks they will be able to let you know. I know my wife used the blowdryer and liked it.
0 votes
is the pool indoor or outdoor?
Indoor
2 votes
Show all answers
We opened in June 2004 as a new construction project. We have also continued minor renovations throughout the past 10 years and I am proud to say that the hotel still looks very clean and new. We hope you come for a visit soon!
1 vote
"Great view of the river."
"Shoot for a riverview room."
"Choose the River View....so pretty and there is also a river walk right outside."
"High up facing the Harbor... if possible"
"6th floor room has wonderful views of the river and park."
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PRICE RANGE
$125 - $193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree bay city riverfront hotel bay citybay city doubletree
LOCATION
United StatesMichiganBay City
NUMBER OF ROOMS
150
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